Customer Service Care
Resume:
SAMARIA TERRY
PO Box ***
Trenton NJ *****
SUMMARY:
To advance my experience within your company, by bringing my intellectual skills, and also gaining more experience through your company.
EXPERIENCE:
Mednet, Ewing New Jersey
06/2015
Team Leader/Customer Care
:Assistance on customers heart monitor hookups, I also assist my team's phone conversations. ACS State Healthcare, Hamilton, New Jersey 08/2006 04/2015 Customer Care Representative
: receiving inbound and outbound calls, Answering queries of customers regarding HMO plans also explaining the benefits in accordance with plans with their (HMO) Health Maintenance Organization. Enrolling, performing statutes on clients applications Lee & Lee Attorney, Hamilton, New Jersey
11/2002 06/2006
Receptionist
:Answering phones, booking appointments and performing data entry by submitting information into the systems.
Tri County Security, Trenton, New Jersey
08/2001 10/2002
Security Guard
:Handling incoming calls and securing building premises. Also making sure visitors sign in and out. EDUCATION:
Continental Academy ( 2001)
Ashford University (2015
SKILLS:
Customer Service, Word, Excel, Outlook, types 35 45 wph, Team Leader, hard worker, people person, enthusiasm, optimistic, and goal oriented. REFERENCES: Darrell Green,
Shareeta Chase
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