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Scrum MAster, Agile Coach

Germantown, Maryland, United States
October 13, 2016

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***** *** **** *****

Germantown, Maryland 20874 301-***-****


Agile Scrum Development professional with comprehensive understanding of all phases of the Software Development Lifecycle (SDLC). Strong background in senior roles leading or managing Scrum Masters and Business Analysts, fostering a team environment, and creating and deploying IT processes.



Financial Services: Securities Industry & Capital Market Self-Regulation

Commercial: Asset Management

Federal: Health Care (VA), Student Aid (Dept. of Ed.), Medical Logistics (DoD)



IBM Rational DOORS

Serena Dimensions RM

Serena Business Manager

Microsoft Office, Visio, Project


Agile Scrum

Team Leadership

and Management

Requirements Analysis, Management and Functional Design

Software Development

Life Cycle


CACI International, Inc., Fort Detrick, Maryland 10/2009 - Present

Requirements Manager

Responsible for application development Agile Scrum process improvement and Requirements Management subject matter expertise on a U.S. Department of Defense account supporting a Medical Logistics Application.

Coordinated creation and implementation of an Agile Scrum development methodology across the client organization. Process was responsible for decreasing product increment release cycles from yearly to quarterly, and improving product quality.

oEstablished strategy and approach to transform customer software development from a traditional SDLC methodology to Agile methodology.

oWorked with the client to author a “tailored agile” approach, plan and deploy a pilot scrum team, followed by a “scrum-of-scrums” comprised of 6 high-performing teams across the organization supporting a complex system.

oLead the development and execution plan to support the transformation to Agile methodology, including development of processes, templates, artifacts, training materials, and lessons-learned.

Drives the continuous improvement of the agile scrum methodology by applying Deming’s Plan-Do-Check-Act cycle. Using output from Retrospective meetings, began a grass-roots program of initiating spur-of-the-moment “Tiger Teams” as needed, in which members of my team and I facilitate efforts to eliminate or minimize scrum team impediments. This enables my team to deliver value quickly, resulting in refinements to the overall process, and helping to drive agile maturity.

Ongoing creation and deployment of new scrum teams as needed. Serves as Agile Coach/Scrum Master on new teams:

oTrains and coaches team members on Agile concepts

oFacilitates Agile ceremonies (e.g., daily stand-up, sprint planning, and retrospectives) and trains on writing user stories

oShows team how to try and reduce impediments

Functions as Requirements Management and Agile Scrum Subject Matter Expert (SME) on external teams or committees developing new policies, approaches or techniques that impact beyond the scope of this organization.

Interprets and ensures organization compliance with governing body Agile and Requirements Management regulations and processes, creating, managing and supporting processes based upon that guidance.

Orients new staff on general IT industry, and client’s “tailored”, agile scrum process.

Manages application requirements repository (Serena Dimensions RM).

Managed a team of Scrum Masters; guiding and mentoring individual team members. Prepares and delivers annual performance reviews.

EDS, an HP Enterprise Services Company, Fort Detrick, Maryland 03/2007 - 09/2009

Requirements Manager

Responsible for application development Requirements Management subject matter expertise on a U.S. Department of Defense Account supporting a Medical Logistics Application.

Interprets and ensures organization compliance with governing body Requirements Management regulations and processes. Creates, deploys, and supports process based upon that guidance (created and implemented a Requirements Management Process based upon Waterfall best practices prior to the agile process described above).

Supports development of specialized IT products which provide tools for broad application significant to the success of a key mission program, and advancing the reputation of the organization as a field leader.

Recognizes needs for new guidelines/procedures, and develops them; extending existing knowledge precedents for others to follow. Defends those ideas and proposals as needed.

Functions as a liaison with parent organization representatives to ensure that Requirements Management between organizations is consistent, and reflects a continuation and synergy with respect to process and levels-of-detail.

Interprets, selects and adapts guidelines, precedents and practices relating to other areas of technical specialization including Systems Engineering, Information Architecture, Configuration Management, Project Management, and Quality Assurance.

Manages requirements repository in requirements management tool (DOORS 8.1).

Facilitates custom tools design that automate development workflows.

Applies in-depth knowledge of, and substantial experience with, industry best practices and techniques in developing results, recommendations and conclusions that may impact program, resource and organization research and development

Managed a team of Business Analysts; guiding and mentoring individual team members. Prepares and delivers annual performance reviews.

Electronic Data Systems, Inc., Germantown, Maryland 11/2006 - 03/2007

Business Analyst and Documentation Manager

Supported requirements analysis for U.S. Dept. of Education student loan consolidation system.

Prepared and coordinated project deliverables including requirement specifications and functional design documents.

Facilitated requirements and functional design reviews of system deliverables with system users, subject matter experts & developers.

Managed a team of Technical Writers

Electronic Data Systems, Inc., Herndon, Virginia 01/2004 - 11/2006

Business Analyst

Supported requirements analysis for U.S. Veterans Health Administration web portal.

Prepared and coordinated project deliverables including formal business requirements and functional design documents for site portlets.

Facilitated functional design reviews of portlet interfaces and processes with client.

Prepared and executed functional system test scripts

Prepared project estimates and scope documents

Electronic Data Systems, Inc., Rockville, Maryland 12/2000 - 01/2004

Business Analyst

Supported requirements analysis for Financial Securities Regulation Systems Application Development.

Conducted requirements analysis for project releases with respect to corporate systems supporting exception analysis and rule compliance monitoring of NASD member firms, NASDAQ Stock Market trading systems billing, NASD dispute resolution, employee Code of Conduct compliance, and corporate report archiving.

MainControl, Inc., McLean, Virginia 03/1999 - 12/2000

Team Lead / Senior Business Analyst

Responsible for the incorporation of Business Intelligence solutions within a commercial software Asset Management product suite.

Supported requirements analysis for Asset Management Application Development

Prepares project deliverables; formal business requirements and design documents

Coordinates project activities to ensure the guiding of requirements analysis, development progress and product delivery. This includes project planning for system releases, recruiting team resources, facilitating requirements analysis meetings and acting as a liaison with internal supporting departments

Lead Systems Analyst team to design and implement Decision Support functionality within the core product of a commercial Asset Management software suite

Financial Industry Regulatory Authority (FINRA) (formerly National 11/1986 - 03/1999

Association of Securities Dealers, Inc. - NASD), Rockville, Maryland

Business Analyst

Supported requirements analysis for Stock Market and Securities Regulation Systems Application Development.

Conducted requirements analysis and functional design for numerous corporate systems including the billing system of The NASDAQ Stock Market, a corporate financial reporting system using Cognos PowerPlay 6.0., and the licensing system of the financial Securities industry: Central Registration Depository (a.k.a, CRD)

Prepared project deliverables; formal business requirements and design document

Assisted Project Manager with coordination of all project activities. Involves facilitating team meetings to ensure development progress and guiding requirements analysis. Assists with all project planning for system software releases using Microsoft Project.


B.A. in Psychology, McDaniel College (formerly Western Maryland College)

Certified Scrum Master, Scrum Alliance, December 2012

ITIL Version 3 Foundations, February 2011

Defense Acquisition University, Requirements Track courses, February 2011

Professional business and technical training courses, private technology vendors, client, and EDS training departments, respectively. September 1992 - May 2005.


CACI AMEX Award, March 2011 and June 2012

Employee of the Month Award (client recognition), Joint Medical Logistics Functional Development Center, July 2007 (awarded after only 4 months on account)

NASD Above and Beyond Award, 1992 and 1999

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