Jennifer Sison
Travel Consultant (* years)
dnata
+63-927******* acw1or@r.postjobfree.com PHP 20,000 Baguio City, C.A.R
Experience
Oct 2014 - Present
(2 years)
Travel Consultant
dnata
Industry
Travel / Tourism
Specialization
Sales - Retail/General
Role
Others
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 17,000
Responsibilities:
Build beautiful packages according to customers preferences.
Issue invoices and vouchers using dnata different systems.
Skills:
Sabre, Galileo and dfo knowledge
Negotiation Skills
Budget and Planning Skills
Adaptability
Excellent Communication
Additional Responsibilities:
Book hotels, transfer services, meet and greet to Emirates / dnata staffs on duty travel.
Aug 2013 - Oct 2014
(1 year 3 months)
Travel Consultant
Sutherland Global Services Central Luzon, Philippines
Industry
Travel / Tourism
Specialization
Sales - Retail/General
Role
Others
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 10,000
Responsibilites as a Travel Consultant for e-Commerce
1. Build holiday packages for customers ( Flights, Tours, Hotels, Transfers and sell other auxillary products of dnata such as Trip Insurance and Marhaba)
2. Ensure that all information provided to the guests are correct by properly coordinating to Supervisor and Dubai Team.
3. Excellent customer service .
4. Issue vouchers and invoices through dFo.
Experiences Gained.
1. Experience in selling beautiful places and hotels.
2. Experience in selling intangible things such as fulfillment and happiness.
3. Motivational skills.
Accomplishment:
1. Top Agent for e-Commerce for October and November.
2. Visited Dubai as part of trip Incentive.
Sep 2012 - Apr 2013
(8 months)
Reservation and Ticket Agent
Virgin Australia for SITEL Baguio
Industry
Call Center / IT-Enabled Services / BPO
Specialization
Customer Service
Role
Customer Service - General
Position Level
1-4 Years Experienced Employee
Monthly Salary
PHP 10,000
- issue tickets
- answer passengers frequently asked questions
- assist passengers with itinerary change and new reservation
- provide customer service
Education
1993
Saint Louis University
Bachelor's/College Degree in Mass Communications Philippines
Major
n/a
Grade
Pass/Non-gradable
Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language
Spoken Written
English
10 10
Filipino
10 9
Jobstreet English Language Assessment (JELA)
Date Taken
20 May 2013
Score
34/40
Additional Info
Expected Salary
PHP 20,000
Preferred Work Location
C.A.R, Central Luzon, National Capital Reg
Other Information
Jennifer P. Sison
#85 Greenwater Village
Baguio City, Philippines
+63-74-304-**** (Home)
+639********* (Mobile phone)
acw1or@r.postjobfree.com
Work Experiences
September 3, 2012 – April 18, 2013
Sitel Philippines for Virgin Australia Account
Reservation and Ticketing Agent
- Excellent oral and customer service skills
- Patient, accurate in work and project a positive attitude
February 29, 2012 – September 1, 2012
Convergys Philippines Baguio for DIRECTV Account
Customer Service Representative
- Great Listening Skills
- Confident
Reservation and Ticketing Agent
Hawaiian Airlines
SITEL Philippines
March 2007 – February 2012
- Issue tickets
- Assist passengers on their reservations and itinerary change
- Extensive work with standards
- Provide customer service
Technical Support
AT&T
SITEL Philippines
June 2007 – December 2007
- Troubleshoot internet connectivity issues
- Provide customer service
Sales Representative
Royalty Chocolate Bar
Fujairah, U.A.E
October 2006 – April 2007
- Merchandised famous chocolates
- Scheduled private shopping appointments with customers
- Provided customer service in fast based bar atmosphere
Machine Operator
SPIL
Taichung, Taiwan
2003 – 2005
- Processed microchips for electronics parts
- Assistant Lead Girl
- Officer of Filipino Community Group
Machine Operator
Siliconware
Hsinchu, Taiwan
1999 – 2002
- Processed microchips for big electronic companies
- Officer of Filipino Community
Machine Operator
Caesar Technologies
Hsinchu, Taiwan
1995 – 1997
- Processed microchips for electronic parts
Assistant Technician
Texas Instrument Philippines
BCEPZA, Philippines
1993 – 1995
- Assembled microchip components for electronic gadgets
Education
Bachelor of Arts in Mass Communications – Saint Louis University, Baguio City, Philippines
Skills
Microsoft Word and Internet
Excellent Customer Service
About Me
Gender
Female
Age
43 years
Address
#85 Greenwater Village, 2600, Baguio City, C.A.R, Philippines
Nationality
Philippines