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Manager General

New York, New York, United States
October 13, 2016

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Riven Jean Baptise

***-** *** ** ***** Albans

New York, 11412


Professional Summary:

I’m professional that’s willing to go out my way to value my guest’s needs. My services are many. I multi task but my service standards are held to the maximum to exceed my companies expectations or their goals. Looking to use my expertise to grow with a company and change the culture.

Core Qualifications:


Smart worker

Friendly and enthusiastic


Team player

Fast paced Technician


Education: Technical career institute (TCI) New York, 10001 February 2011- May 2014

Automotive Certified Technician

Work Experience:

Bobby Vans Steakhouse- JFK Airport- Jamaica NY, 11430 June 2013- Present 2016

Preparation of daily Mis En Place for a busy steakhouse with multiple stations hot and cold, grilled, fry station, pastry station

Recipes were created by the chef and assisted by me. Made sure ingredients were all in compliance with the recipe book and with right vendors.

Acted as a Leader for the breakfast station made sure breakfast was coming out on time, kept the line clean, and made sure everything was DOH ready.

Uber@ Long Island City New York, 11101 July 2015- February 2016 (Driver)

Professional driver with a rate of 4.8 of being punctual, courteous, and very friendly

Continuously assisted with the guest needs or demands

Baggage were always done by me

Greeting were at 100%

Kept up with the demand on the new software programs

OTG Management JFK Airport New York, 11430 September 2009-June 2015 Dishwasher, Porter, Cook, Shift Leader (O’Neal’s Kitchen) (Drinks Lounge) (NYSB Bar) (2 Cibo Retail Shops)

Dishwasher- Wash dishes using a 3 compartment sink, also using the dishwashing machine for 3 full service restaurants

Within 8 months quickly got promoted to be a porter to run all five units

As a porter we did deliveries, stocked the restaurants, organize storage rooms, help the cashier, assisted with daily goals, Sunday night inventory was recorded by me. Along with daily LBW inventories.

After 18 months got promoted again to prep, quickly learned the BOH operations s and made it to the hot line. Served about 300 covers per shift all hot items.

DOH was always checked by one of us, making sure we were ready for inspections. Reported any bad temping items to the Chef. Continuously ice the station and took temperature.

Shit Leader for 5 Units, helped out the team and daily obligations to run 5 successfully operations and meet our quarterly financial goals

Special Skills/ Abilities

Speak French

Automotive Technicians


Reference Upon Request: General Manager, Managers, Chefs, Etc

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