Manager General
Resume:
Riven Jean Baptise
***-** *** ** ***** Albans
New York, 11412
*********@*****.***
Professional Summary:
I’m professional that’s willing to go out my way to value my guest’s needs. My services are many. I multi task but my service standards are held to the maximum to exceed my companies expectations or their goals. Looking to use my expertise to grow with a company and change the culture.
Core Qualifications:
Leader
Smart worker
Friendly and enthusiastic
Training
Team player
Fast paced Technician
Professional
Education: Technical career institute (TCI) New York, 10001 February 2011- May 2014
Automotive Certified Technician
Work Experience:
Bobby Vans Steakhouse- JFK Airport- Jamaica NY, 11430 June 2013- Present 2016
Preparation of daily Mis En Place for a busy steakhouse with multiple stations hot and cold, grilled, fry station, pastry station
Recipes were created by the chef and assisted by me. Made sure ingredients were all in compliance with the recipe book and with right vendors.
Acted as a Leader for the breakfast station made sure breakfast was coming out on time, kept the line clean, and made sure everything was DOH ready.
Uber@ Long Island City New York, 11101 July 2015- February 2016 (Driver)
Professional driver with a rate of 4.8 of being punctual, courteous, and very friendly
Continuously assisted with the guest needs or demands
Baggage were always done by me
Greeting were at 100%
Kept up with the demand on the new software programs
OTG Management JFK Airport New York, 11430 September 2009-June 2015 Dishwasher, Porter, Cook, Shift Leader (O’Neal’s Kitchen) (Drinks Lounge) (NYSB Bar) (2 Cibo Retail Shops)
Dishwasher- Wash dishes using a 3 compartment sink, also using the dishwashing machine for 3 full service restaurants
Within 8 months quickly got promoted to be a porter to run all five units
As a porter we did deliveries, stocked the restaurants, organize storage rooms, help the cashier, assisted with daily goals, Sunday night inventory was recorded by me. Along with daily LBW inventories.
After 18 months got promoted again to prep, quickly learned the BOH operations s and made it to the hot line. Served about 300 covers per shift all hot items.
DOH was always checked by one of us, making sure we were ready for inspections. Reported any bad temping items to the Chef. Continuously ice the station and took temperature.
Shit Leader for 5 Units, helped out the team and daily obligations to run 5 successfully operations and meet our quarterly financial goals
Special Skills/ Abilities
Speak French
Automotive Technicians
Multi-Task
Reference Upon Request: General Manager, Managers, Chefs, Etc
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