* * * * * HWY * * * MC BE E, S C * * * * *

843-***-**** acw1m6@r.postjobfree.com

L I S SA KE LLEY

OBJECTIVE

To obtain a position utilizing my customer service and leadership abilities to be an important asset to your company, as well as the customers we serve. WORK EXPERIENCE

2010-Present One Greek Store Gainesville, FL

Office Manager

• Daily workforce management including but not limited to: Customer service inquiries, accurate order processing, vendor and shipment processing, escalated calls, troubleshooting order processes for prompt delivery, operating multi-line phone system, overseeing a staff of 7-10 persons, inventory management and loss prevention, working with short turn around deadlines, maintaining customer and staff relations for overall workplace improvement, providing customers with accurate order status and shipping updates.

2008-2010 Spencer Gift’s Florence, SC

Sales Supervisor

• Cash handling, balancing the registers at the end of the shift, bank deposits, opening/closing procedures, overseeing a small staff of 1-3 persons, inventory control, stocking, maintaining a neat work environment, ensuring prompt, friendly service to guests, and resetting areas of the store according to planogram to keep a fresh appearance.

2008 General Nutrition Center (GNC) Florence, SC

Key Sales

• Opening and closing procedures, cash handling, product rotation, stocking, checking in deliveries, meeting and maintaining personal and store-wide sales goals, obtaining product knowledge to assist customers with personal nutritional needs/goals.

EDUCATION

2010 Professional Medical Training Center Florence, SC Pharmacy Technician

• Covered all aspects of working in a pharmacy including, but not limited to: preparation and dispensing of medication, training in medication ordering, processing, inventories, compounding, packaging, use of a prescription balance, HIPPA privacy act, trade/generic drugs names, pharmacy math, and general knowledge of laws and regulations. 2006-2007 Greenville Technical College Greenville, SC Massage Therapy

• Completed all massage aspects of the course including Swedish techniques, Deep tissue, Western Theory, Reflexology, Aromatherapy, and an overview of Pathology. 1999-2003 Mayo High School for MST Darlington, SC

High School Diploma

WORK RELATED SKILLS

• Excellent customer service skills

• Administrative Duties

• Small work force management

• Proficient in Windows and MS Office

• Excellent oral and written communication skills

• Light medical training and medical terminology

• Commission based sales

• Proficient in computer and office equipment operation

• Common trade/generic drug names

REFERENCES

Available upon request.

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