Robert White **** Victoria St.
Cuyahoga Falls, Ohio
acw1ld@r.postjobfree.com
OFFICE MANAGER
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager and office administrator.
Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the overall bottom line.
Offer advanced computer skills in MS Office Suite, PC hardware support and systems networking.
KEY SKILLS
Office Management
Teambuilding & Supervision
Staff Development & Training
Policies & Procedures Manuals
Report & Document Preparation
Spreadsheet & Database Creation
Accounts Payable / Receivable
Bookkeeping & Payroll
Records Management
Meeting & Event Planning
Network Installation and management
Inventory Management
EXPERIENCE
EZ Win/Game Escape Medina/Seville 2015 to 2016
Manager / Operations
Comprehensive knowledge of accounting and auditing principles, A/P, A/R, payroll, general ledger postings, invoicing, taxation guidelines.
Created spreadsheets to have deposits, expenditures, payroll and operational cost on daily to monthly accountable accurately.
Managed daily scheduling for employees and all accounting needed for weekly payroll.
Maintained 60 computer terminals and networked 5 different software systems for the store.
Time Warner Cable Akron, OH 2013 to 2015
Intelligent Home Specialist
Adept at building a strong bond with each prospect and customer - from lead generation to close and beyond, through consultative, solution-based approach.
Charged with developing and executing sales strategies throughout Northeast OH and Western PA. Manage to grow customer base through networking, referrals, cold calling and sales presentations.
Excellent interpersonal communication and relationship building skills.
Listen attentively, communicate persuasively and follow through diligently.
Accountable for meeting sales quota and maintaining optimal client satisfaction.
Swordfish Amusement Barberton, OH 2010 to 2013
Operations
Maintained all employees staffing needs and systems training.
Maintained Both IGT and Pot O Gold systems Software and hardware needs.
Managed daily cashier drawers, end of shift reports and daily deposits
Implemented new procedures for financial reporting to Corp. office
Coordinated new stores opening and installing computers and networks
Developed 5 custom financial and auditing reports with MS Excel and Access.
Opened store in 6 states OH, PA, SC and NC
Responsibility for coordinating all office functions and supervising a team of 7 Reps.
Offer advanced computer skills in MS Office Suite and other applications/systems.
Electronic Merchant Systems Independence, OH 2008 to 2009
AVP Sales
Managed a sales force of up to 18 AE's for the Partners Program in the Boston, Philadelphia,
Virginia and Ohio markets.
Responsible for interviewing, hiring, field training and corporate training for B2B Sales force.
Hired as district sales manager for the Ohio Market, promoted to AVP (regional) in first 3 months.
Our sales team won 65% of all company sales promotions, top sales team of "partner program"
and/or direct sales at EMS
Functioned as primary liaison to customers and ensured a consistently positive customer experience.
Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.