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Manager Sales

New Canaan, Connecticut, 06840, United States
October 13, 2016

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John Richards

*** ******** *****

Hauppauge, New York 11788

Phone: 631-***-****


Twenty-three years of IT experience with a with a broad scope of executive management experience. Demonstrable results in organizing and directing IT in multiple environments. Successful integration of numerous systems and new product implementations from telecom to ERP system integrations. Coordination of resources, providing critical input for both pre- and post-sale acquisitions of technology related investment. Strong individual contributor willing to roll up sleeves, yet successful managing large groups with multiple IT functionality.


Mergers and acquisitions

Training and presentation

Negotiation and persuasion skills

IT project management

Network topology and design

IP Telephony

Team building

Conflict resolution


IBM Power series



Lotus Notes Administration

AD administration

Ultrium tape drive

CLI thin client

IBM Ultrium Tape Drive

Dell and Juniper Sonic Wall

Avaya / Shortel IP Phone Systems

Star 2 Star Internet phone system

Solar winds network monitoring tool

Psion Tec logics RF technology

Cisco wireless devices

Cisco managed/ unmanaged switches

IBM / HP printer configuration and management


Blackman Plumbing Supply Co, Inc. – Bayport, NY 1993 – present

Information Technology Manager

Responsible for I.T infrastructure for 20 locations covering the tristate area

Managed an I.T. staff supporting all infrastructure, including server network, security, and IT help desk.

Responsible for working with in house and remote programming staff for the completion of system related

request and modifications.

Managed user group in the testing and rollout into production of all user based program and system changes.

Maintain user community of 200 users in a citrix based environment.

Successfully led in 2008 with IBM the successful rollout of Avaya IP phone technology reducing communication cost by 100k.

Sole Manager of 2016 rollout of Internet based IP phone technology eliminating the need for AT&T further improving communication saving by an estimated 262k.

Coordinated with all I.T. vendors the relocation of all hardware and communications infrastructure for Blackman from Bethpage, New York to its current location in Bayport with no loss of system availability.

Responsible for handing of all hardware and communications conversions of Blackmans 2010 acquisition of

Ridgewood Plumbing’s 20 locations in New Jersey, Pennsylvania and upper New York region.

Provided I.T. staff hires with proper training on standards for user profile creation on both the AS400 as well as the Microsoft AD environment.

Assisted accounting in providing support reporting successfully completing Blackmans first complete audit in

its history.

Provided annual budgetary requirements for maintaining and enhancing Blackmans network and mainframe core infrastructure.

Worked closely with key members of the Distribution Center to develop and implement truck calendar delivery system, improving on time delivery to Blackmans customer community.

Implemented additional enhancement to scheduling tool to provide customer base with call based announcement of next day deliveries.

Provided necessary guidance in developing interface between showroom sales quotation system and spec books web based application to prepare customized design roughing’s and specifications for home owners.

Worked closely with purchasing director to implement forecasting tool Data mark interfaced with current ERP system module.

Worked closely with key departments within corporate to interface Phocas Business intelligence for detail sales and purchasing analysis of the company’s ERP database.

Loral Microwave - Narda, Inc. – Hauppauge, NY 1985 - 1992

I.T. Operations Supervisor

Brueton Industries-Springfield Gardens, NY 1984 – 1985

I.T. Manager


Suffolk Community College

Grumman Data Systems Institute

Clarion Technology Exchange Corp.


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