CHANDRA KONATHAM

acw1hs@r.postjobfree.com

Salesforce Certified Force.com Developer (Dev 401) & Administrator (ADM 201) with 3+ years of professional Software Development Experience with strong Object Oriented Analysis, Designing and Programming skill with extensive 2+ years of experience in Salesforce.com CRM and Force.com platform with proficiency as Developer and Administrator.

SUMMARY:

Experience in customizing standard objects Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports and Dashboards.

Experience in Salesforce.com Development by developing the presentation layer in

Visualforce and business logic in the Apex Programming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, S-Controls and Web Services API.

Extensive experience in designing of Custom Objects, Custom Fields, Picklist, Role Based Page Layouts, Workflow Alerts and Actions, Workflow Approval, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report Folders, Report Extractions to various formats, work flows, relationships, lookups Design of Visualforce Pages, Snapshots, Dashboards, Permission sets and mail merge documents according to application requirements and Good web page design skills.

Proficiency in Salesforce Administration tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.

Effective employment of Apex Data Loader, Import Wizard and Data Manipulation Language for Data migration and management in bulk.

First rate experience in Lead, Case management, web-to-lead, Web-to case, Email-to-case.

Knowledge in Custom Web Services for handling inbound requests and outbound calls to external Web Services.

Developed and worked on different Salesforce.com Sandbox and Production environments.

Experienced in working Agile Development and Waterfall environments.

Prime Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL.

Excellent knowledge of customer focused IT delivery methods and strong de-bugging and documentation skills.

Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.

Capable of rapidly learning new technologies and processes and successfully applying them to projects and operations.

ACADEMIC QUALIFICATION:

Pursuing Master's Degree in Computer Science from University of Central Missouri with 3.6 GPA.

TECHNICAL SKILLS:

Salesforce Technologies:

Apex Classes, Apex Trigger, Visualforce, Force.com IDE for Eclipse, Salesforce.com customizations like Workflow Rules, Role Hierarchy, Validation Rules, Formulae, Custom objects, Page Layouts, Record Types, Permission sets, Reports and Dashboards

Salesforce Tools:

Data Loader

Web Development:

XML, HTML, CSS, JQuery, AJAX

Languages:

Java, SQL

GUI and Tools:

Eclipse, Force.com IDE, Apex Data Loader, workbench

Operating Systems:

Windows/XP/Vista/7

CERTIFICATIONS:

Salesforce.com Certified Force.com Administrator (ADM 201)

Salesforce.com Certified Force.com Developer (DEV 401)

WORK EXPERIENCE:

My Choice Group, Secundrabad, India

Role: Salesforce Developer/Administrator

Duration: Nov 2012 - May 2015

Responsibilities:

Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.

Implemented Web-to-Lead and Web-to-Case automation. Maintained system interface diagrams and functional designs.

Created log in flows for improving security levels and two-way authentication for high level users.

Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.

Managed user accounts and security - including new user account creation, profile and role management, sharing rules, and security controls

Analyzed complex business requirements and designed solutions using Apex classes, triggers, and Visualforce pages.

Configured Salesforce.com to meet business requirements - including fields, page layouts, workflows, approvals and validation rules.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization

Use Data Loader to insert, update, and bulk import or export of data from Salesforce.com objects and to read, extract and load data from comma separated values (CSV) files.

Proactively discover the underlying business goal and needs.

Implemented Salesforce.com customizations and drove user acceptance testing (UAT).

Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Conducted Training sessions for End users and testing team.

Review AppExchange applications for functionality and security risks.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

DVTS, Bangalore, India

Role: Web Developer

Duration: June 2011 - September 2012

Responsibilities:

Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.

Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.

Designed and developed web pages using JSP, HTML and used JavaScript for client side validation.

Involved in design and development of the application based on MVC architecture standards.

Developed data model and stored procedures.

Used JDBC for communicating with the database.

Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Solid understanding in Object-Oriented analysis and design. Worked on various Design Patterns, UML and Enterprise Application Integration.

Experienced with Bootstrap responsive user interface design and development.

Responsible for schema and views design and implementation.

Wrote triggers for automatic updating of fields in Product tables for maintaining data integrity.

Developed DML Statements for data management and testing.

Involved in Testing - unit testing & integration testing.

Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, JSP, HTML, CSS, Bootstrap, JavaScript, UML, XML, Oracle 11g

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