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Sales Manager

Location:
Fairborn, Ohio, 45324, United States
Posted:
October 13, 2016

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Resume:

Malonis Thompson

**** ******** *****, ******, **** 45431 216-***-**** acw1hn@r.postjobfree.com

Objective: To obtain a challenging position that promotes leadership, growth, and integrity where I can utilize my knowledge, various skills & experience in contribution towards fulfilling the company’s growth objectives and excel in the related field.

EDUCATION

Central State University, Bachelor of Arts, Concentration in Sociology/Criminal Justice, May 2011

Technical skills: Microsoft Office XP (Word, PowerPoint, Excel), Internet Research

RELEVANT EXPERIENCE

Sale Advisor II/ Assistant Manager, West Carrollton, OH April2014-Present

Drivetime Car Sales

Own the entire sales process from start to completion of the sale; including contract/underwriting the sale and obtaining payments ensuring an outstanding customer experience

Answering phone, scheduling appointments, answering questions and educating qualified leads about their options

Work out financing options and collaborating with co-workers.

Meet and exceed individual daily, weekly and monthly sales goals.

Training new hires

Prepare stats reports for weekly team meetings

Inventory Audits and Sales Audits

Grow an existing book of business.

Sell cars

Area Travelling sales person

Wardrobe Consultant Assistant Manager, Beavercreek, OH November2008-April2014

Men’s Wearhouse Retail, Sales

Building long-term, quality relationships with clientele, striving to understand customers’ wardrobe needs

Working closely with other store team members to provide a high degree of attentive, professional service and following up on all customer needs and requests

Formal Event Road Warrior Specialist

Travel to Bridal Shows and Conventions

Generate follow of traffic to my show booth

Show models of formal event merchandise

Get potential customers to commit to formal event arrangements on the spot by securing deposits.

Making customers happy by providing outstanding service while helping customers pick out appropriate clothing for various occasions.

Work Therapy Specialist, Dayton, OH Decemebr2010-December2011

Montgomery County Juvenile Court- Probation Office

Work with the Building Bridges program activities providing more intensive rehabilitation for at-risk youth between 5-18 years of age who have not responded to more traditional forms of probation and supervision.

Actively assist and supervise youth in work therapy group activities and community service activities consisting of: preparing and serving meals at homeless shelters, training and walking dogs at the animal shelter, befriending institutionalized veterans, visiting the elderly and mentally challenged and delivering medical equipment and furniture to those in need.

Conducted home and school visits of juveniles to evaluate progress.

Create daily progress reports of youth progress

Family Visitation Center Monitor, Xenia, OH December 2010 – March2011

Greene County Family Visitation Center

Supervised visits for families affected by domestic violence, child abuse, stalking or sexual assault.

Assisted with the exchange of children between parents when a neutral setting is needed to protect victims and children.

Monitor interactions of children and parents; ensure the safety of a child while visiting in the Center and document observations.

Intern, Dayton, OH May 2008 – June 2008

U.S. Marshalls/Dayton Police Department

Hands-on exposure to the daily operations and special operations of the criminal justice system consisting of areas in surveillance, abduction, burglary, theft, traffic, disturbing of peace, disorderly conduct and vandalism.

OTHER WORK EXPERIENCE

Cashier, Golden Corral, Beavercreek, OH April 2007 – Oct.2008

Assistant Defense Coordinator/ Linebacker coach/Recruiter,

Wright State University, Dayton, OH January 2010-Dec.2010

Career Highlights Attached

From: Tyler Reed

Sent: Tuesday, May 12, 2015 9:34 AM

To: DL-Conference Midwest; Malonis Thompson

Cc: Lawrence Colyer; Braden Kane; Allen Boyce; Theodore Smith

Subject: RE: Annual Sales Advisor Assessments

Morning All,

Just wanted to give a shout out to Malonis Thompson on being the top unit producer and number three in Close Rate from October 2014 to March 2015! He continually provides a great example of the Sales Advisor position on a daily basis, and his extreme drive to be the best creates the competitive environment in Dayton that has leaded us to our month in and month out success!

Awesome job sir!

EmployeeID

Name

Apps

Units

CloseRate

58677

Malonis Thompson

353

205

58.07%

Thanks,

T Reed

GM – Dayton

937-***-**** office

513-***-**** cell

From: Allen Boyce

Sent: Monday, May 11, 2015 11:15 PM

To: DL-Retail All General Managers; DL-Retail All Sales Managers

Cc: Cory Hill; Amal Zahri; Jason Garcia; Bailey Litherland; Emily Burnett; Theodore Smith; Joseph Hill

Subject: FW: Annual Sales Advisor Assessments

Good evening.

Attached are the SA Performance Metrics for the Annual Sales Advisor Assessments.

All assessments have been loaded into EVO (Self & Manager Review) and need to be completed by 5-29-2015.

From: Allen Boyce

Sent: Thursday, April 30, 2015 4:32 PM

To: DL-Retail All Sales Advisors

Cc: DL-Retail All Sales Managers; DL-Retail All General Managers; DL-Retail All Assistant Directors; DL-Retail All Directors; DL-Retail All Senior Sales Advisors; Cory Hill; Amal Zahri; Danielle Bercovici; Jason Garcia; Chris Braddock; Theodore Smith; Joseph Hill; Emily Burnett; Bailey Litherland

Subject: Annual Sales Advisor Assessments

Sales Advisors - it’s time for your annual performance review!

The annual review process is a great opportunity to discuss your strengths, areas of improvement, and create achievable goals. All of these items are important pieces to your continued growth with DriveTime.

All assessments have been loaded to EVO effective today, with a deadline of Friday, May 29th .

The assessment is both a self and manager review. (Login into EVO, Click my Career Link on the home page, Click View Performance Reviews, and then your review should be within the list below).

Be prepared to discuss the following with your management team:

- Core Competencies

- Performance Metrics from Q1-Q4 of 2014 & Q1 2015 (Managers look for the Metric Report the first week of May.)

- Career development opportunities

- Create goals for the upcoming year

Below are helpful tips:

- Be prepared: think about your accomplishments, goals, and areas of improvements

- Seek clarity if needed

- Be honest

- Goals should be ambitious and achievable

- Always know where you stand

Reminders:

- Within the metrics section of the assessment you will need to fill in a comment or statement (example: “Refer to manager’s information) since you will not have the data, only your manager will.

- On Friday, May 29th the assessment deadline, the assessments will close and you will not be able to input any more information in the assessment.

- If you have any technical issues with EVO, please reach out to Cory Hill (acw1hn@r.postjobfree.com)

Your managers are looking forward to having these developmental discussions with you! Please reach out to your GM or AD if you have any additional questions.

Thanks again for all you do!

From: Tyler Reed

Sent: Monday, December 01, 2014 12:41 PM

To: DL-Conference Northeastern

Cc: Lawrence Colyer; Barry Holmes; Allen Boyce

Subject: Wolfpack Shoutout

WOLFPACK,

I would just like to take a moment to recognize a HUGE accomplishment last month by one of our SAs here in the Wolfpack; Malonis Thompson from Dayton sold 18.5 & leased 15 deals last month for a total of 33.5. He ended November ranked #10 in sales, and with his leases he should be close to the top if not #1 last month. Malonis understands the importance of each program and is able to create a high level sense of urgency with his customers to make DriveTime the only place that they want to work to purchase/lease a vehicle. Malonis since joining us in May of this year possesses a high motor drive that the management team here in Dayton pushes on a daily basis. It also creates a very competitive environment for our team, and assisted with propelling us towards our big time finish last month even with only 4 SAs. He is committed to his goal of reaching 50 sales/leases each month during tax season months coming up ;) . Please join me in congratulating him on an amazing month!

HOOOOOOWWWWWWLLLLLLLL

Thanks,

Tyler Reed

General Manager

DriveTime Dayton

125 Monarch Lane

Miamisburg, OH 45342

937-***-**** office

937-***-**** fax

513-***-**** cell

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

From: Gairy Fuller

Sent: Friday, January 08, 2016 7:32 PM

To: DL-Conference Great Lakes

Subject: Fwd: 2016 is here!

This is Great!

Big Shout Out to Malonis Thompson / Laura McLain / and Chad Pittman for being one of the TOP 25 Sales Advisors in the Company! Way to represent Dayton, Shadeland and the Great Lakes Conference. The honor is well-deserved! Looking for a repeat performance in 2016…

~Congratulations~

Team Great Lakes, the bar has been set!

Begin forwarded message:

From: Chris Braddock <acw1hn@r.postjobfree.com>

Date: January 8, 2016 at 6:05:35 PM EST

To: DL-Retail All General Managers <acw1hn@r.postjobfree.com>, DL-Retail All Sales Managers <acw1hn@r.postjobfree.com>, DL-Retail All Senior Sales Advisors <acw1hn@r.postjobfree.com>, DL-Retail All Sales Advisors <acw1hn@r.postjobfree.com>, DL-Retail All Operations Advisors <acw1hn@r.postjobfree.com>, DL-Retail All Lot Technicians <acw1hn@r.postjobfree.com>

Cc: DL-Retail Director <acw1hn@r.postjobfree.com>, DL-Retail AD <acw1hn@r.postjobfree.com>, Allen Boyce <acw1hn@r.postjobfree.com>, Theodore Smith <acw1hn@r.postjobfree.com>, Justin Scriven <acw1hn@r.postjobfree.com>, Emily Burnett <acw1hn@r.postjobfree.com>, Ray Fidel <acw1hn@r.postjobfree.com>, Jon Ehlinger <acw1hn@r.postjobfree.com>, Lance Spotleson <acw1hn@r.postjobfree.com>, Matthew Sherry <acw1hn@r.postjobfree.com>, DL-Retail Support Team <acw1hn@r.postjobfree.com>, Kurt Wood <acw1hn@r.postjobfree.com>, Jason Garcia <acw1hn@r.postjobfree.com>, Scott Worthington <acw1hn@r.postjobfree.com>, Shawn Curran <acw1hn@r.postjobfree.com>

Subject: 2016 is here!

All,

First, I hope everyone had a great holiday and New Year… 2015 is now behind us, but it was for sure one for the record books!

Take a look at some highlights from the past year as we have hit some pretty impactful milestones.

Lease Units

Sales Units

24,785

107,274

That’s a total of 132,059 units…. Unbelievable!

Leads increased 25%, Apps increased 15%, and Sales increased 10% over 2014, we started Lead Scoring, which is a game changer relative to the competition, staffed our dealerships with close to 150 more people, implemented process efficiencies like 3rd party title companies, the list goes on… Everyone played a huge part in our success last year, so most importantly we would like to say “thank you” to all of you.

A special congrats to our Top 25 SA’s of 2015! The numbers below are truly outstanding! We wish you a heartfelt congratulations and best wishes for continued success.

Employee

Store

Sales

Leases

Units

Bryan Franklin - Sales Advisor

Antioch

346.5

60

406.5

Malonis Thompson - Sales Advisor

Dayton

260

94.5

354.5

Laura Scott - Sales Advisor

Alta Mere

289

65

354

Kayon Clay - Sales Advisor

Tulsa

310.5

34.5

345

Rasillah Evans - Sales Advisor

Pershall RD

260.5

60.5

321

Stephanie Nembhard - Sales Advisor

GWINNETT

260.5

42

302.5

Jermon Collins - Sales Advisor

JACKSON

227.5

62.5

290

Herman Wesley - Sales Advisor

NEW CIRCLE ROAD

219

71

290

Jamal Peterson - Sales Advisor

NORTH 45

219.5

64.5

284

Darrell Webb - Sales Advisor

PELHAM

225

56.5

281.5

Carl Fitzwater - Sales Advisor

PINELLAS PARK

205

75

280

Kregory Simpson - Sales Advisor

MORROW

245

34.5

279.5

Natasha Prejean - Sales Advisor

GULF FREEWAY

215.5

63

278.5

James Thornton - Sales Advisor

MEMORIAL

216

62

278

Eric McCain - Sales Advisor

PELHAM

202

75.5

277.5

Elena Fernandez - Sales Advisor

DECATUR

201.5

76

277.5

Melvin Howze - Sales Advisor

FAYETTEVILLE

206.5

68.5

275

Markus Upchurch - Sales Advisor

PERSHALL RD

199.5

73

272.5

Araceli Gotes - Sales Advisor

SAHARA

204

66.5

270.5

Laura Mclain - Sales Advisor

SHADELAND AVE

228

41

269

Vincent Proctor - Sales Advisor

GARLAND ROAD

243

25

268

Chad Pittman - Sales Advisor

SHADELAND AVE

233.5

34.5

268

Beverly Wilson - Sales Advisor

UNION CITY

244

22.5

266.5

Vashaundra Martin - Sales Advisor

WINCHESTER

204.5

59

263.5

David Rawls - Sales Advisor

Gallatin

222.5

36

258.5

The official start of our tax season hours - Monday, January 18th and the end date is April 17th. Each dealership should have received new store hour decals that can be placed on the entrances of your stores. All retail hours will be 9am to 9pm Monday through Saturday. Please post the new store hour decals to your doors by EOB on the 16th. If you should need additional store hour decals please reach out to Emily Burnett.

As we begin to prepare for 2016’s upcoming tax season, we are excited to announce a couple of new retail initiatives!

In years past, DriveTime had a policy to not permit PTO during tax season. This tax season we have the staffing to support 1 day of PTO per month, per employee. Please follow current PTO guidelines with this.

Also, our GM’s will be given the flexibility and opportunity to create flexible scheduling versus a one size fits all schedule across the country. Our expectations are that it will be based on best coverage for working leads and giving the best customer service as possible as well as taking into consideration the demographics of each store. We spent 2015 focusing on our staffing efforts so what better time to be able to do this?

You all have afforded us the ability to set up for and even better 2016, I personally can’t wait to see what you bring this year.

Keep up the good work!

Thank you,

Chris

From: Greg Olmstead

Sent: Saturday, February 06, 2016 5:03 PM

To: Shaun Riley; Yohance West; Norman Christy; Malonis Thompson

Cc: DL-South Carolina Charleston Managers; Seth Taylor; DL-South Carolina Myrtle Beach Managers; DL-South Carolina Laurens Road Managers; DL-Ohio Dayton Managers

Subject: Jan Numbers! GREAT JOB!

Hey Team

I wanted to give you all a heads up. 1st of all, Great job last month! I have challenged my team to up their game when it comes to phone calls and not letting units or apps suffer. I check out numbers for about 20+ stores and you 4 were the top of the top in driving business selling cars and running apps. I have encouraged my team to reach for advice, I hope that is ok.

Sales

Leases

Total Units

Touches

Uncashed App Touches

Uncashed Touch %

Phone Activity

Phone Activity Per Day

Apps

% Quality Apps

HF %

V/N %

A %

B %

C %

C-%

D %

Sales CR

Lease CR

All-In CR

Loyalty %

Champ %

VSC %

GAP %

GPS %

% ACH

Income Accuracy

Company

110,329

22,620

132,949

18%

14

394,218

69 %

7 %

1 %

9 %

22 %

33 %

13 %

15 %

28 %

6 %

34 %

20 %

5 %

95%

93%

88%

53%

88%

Who Is Selling Units?

How Often Are Leads Being Worked?

How are We Converting Our Business

Customer Mix

How Are We Selling Our Deals

Row Labels

Sales

Leases

Total Units

Touches

Uncashed App Touches

Uncashed Touch %

Phone Activity

Phone Activity Per Day

Apps

% Quality Apps

HF %

V/N %

A %

B %

C %

C- %

D %

Sales CR

Lease CR

All-In CR

Loyalty %

Champ %

VSC %

GAP %

GPS%

% ACH

Income Accuracy

Shaun Riley - Sales Advisor

11.5

0.5

12

2,302

419

18%

947

39

43

72%

7%

13%

28%

34%

7%

12%

27%

1%

28%

21%

100%

100%

100%

88%

77%

Yohance West - Sales Advisor

11.5

11.5

3,460

1,113

32%

1291

65

40.5

69%

10%

9%

26%

37%

9%

10%

28%

28%

39%

96%

96%

83%

83%

100%

Norman Christy - Sales Advisor II

11.5

1

12.5

2,520

789

31%

855

50

38

62%

1%

17%

30%

34%

9%

8%

30%

3%

33%

16%

92%

81%

69%

65%

84%

Malonis Thompson - Sales Advisor

20.5

3

23.5

2,340

437

19%

784

39

69

70%

13%

13%

21%

30%

16%

7%

30%

4%

34%

13%

100%

97%

100%

51%

87%

Gregory Olmstead

General Manager

2125 Savannah Highway

Charleston, South Carolina 294145301

843-***-****



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