Sales Manager
Resume:
Malonis Thompson
**** ******** *****, ******, **** 45431 216-***-**** ********@*****.***
Objective: To obtain a challenging position that promotes leadership, growth, and integrity where I can utilize my knowledge, various skills & experience in contribution towards fulfilling the company’s growth objectives and excel in the related field.
EDUCATION
Central State University, Bachelor of Arts, Concentration in Sociology/Criminal Justice, May 2011
Technical skills: Microsoft Office XP (Word, PowerPoint, Excel), Internet Research
RELEVANT EXPERIENCE
Sale Advisor II/ Assistant Manager, West Carrollton, OH April2014-Present
Drivetime Car Sales
Own the entire sales process from start to completion of the sale; including contract/underwriting the sale and obtaining payments ensuring an outstanding customer experience
Answering phone, scheduling appointments, answering questions and educating qualified leads about their options
Work out financing options and collaborating with co-workers.
Meet and exceed individual daily, weekly and monthly sales goals.
Training new hires
Prepare stats reports for weekly team meetings
Inventory Audits and Sales Audits
Grow an existing book of business.
Sell cars
Area Travelling sales person
Wardrobe Consultant Assistant Manager, Beavercreek, OH November2008-April2014
Men’s Wearhouse Retail, Sales
Building long-term, quality relationships with clientele, striving to understand customers’ wardrobe needs
Working closely with other store team members to provide a high degree of attentive, professional service and following up on all customer needs and requests
Formal Event Road Warrior Specialist
Travel to Bridal Shows and Conventions
Generate follow of traffic to my show booth
Show models of formal event merchandise
Get potential customers to commit to formal event arrangements on the spot by securing deposits.
Making customers happy by providing outstanding service while helping customers pick out appropriate clothing for various occasions.
Work Therapy Specialist, Dayton, OH Decemebr2010-December2011
Montgomery County Juvenile Court- Probation Office
Work with the Building Bridges program activities providing more intensive rehabilitation for at-risk youth between 5-18 years of age who have not responded to more traditional forms of probation and supervision.
Actively assist and supervise youth in work therapy group activities and community service activities consisting of: preparing and serving meals at homeless shelters, training and walking dogs at the animal shelter, befriending institutionalized veterans, visiting the elderly and mentally challenged and delivering medical equipment and furniture to those in need.
Conducted home and school visits of juveniles to evaluate progress.
Create daily progress reports of youth progress
Family Visitation Center Monitor, Xenia, OH December 2010 – March2011
Greene County Family Visitation Center
Supervised visits for families affected by domestic violence, child abuse, stalking or sexual assault.
Assisted with the exchange of children between parents when a neutral setting is needed to protect victims and children.
Monitor interactions of children and parents; ensure the safety of a child while visiting in the Center and document observations.
Intern, Dayton, OH May 2008 – June 2008
U.S. Marshalls/Dayton Police Department
Hands-on exposure to the daily operations and special operations of the criminal justice system consisting of areas in surveillance, abduction, burglary, theft, traffic, disturbing of peace, disorderly conduct and vandalism.
OTHER WORK EXPERIENCE
Cashier, Golden Corral, Beavercreek, OH April 2007 – Oct.2008
Assistant Defense Coordinator/ Linebacker coach/Recruiter,
Wright State University, Dayton, OH January 2010-Dec.2010
Career Highlights Attached
From: Tyler Reed
Sent: Tuesday, May 12, 2015 9:34 AM
To: DL-Conference Midwest; Malonis Thompson
Cc: Lawrence Colyer; Braden Kane; Allen Boyce; Theodore Smith
Subject: RE: Annual Sales Advisor Assessments
Morning All,
Just wanted to give a shout out to Malonis Thompson on being the top unit producer and number three in Close Rate from October 2014 to March 2015! He continually provides a great example of the Sales Advisor position on a daily basis, and his extreme drive to be the best creates the competitive environment in Dayton that has leaded us to our month in and month out success!
Awesome job sir!
EmployeeID
Name
Apps
Units
CloseRate
58677
Malonis Thompson
353
205
58.07%
Thanks,
T Reed
GM – Dayton
937-***-**** office
513-***-**** cell
From: Allen Boyce
Sent: Monday, May 11, 2015 11:15 PM
To: DL-Retail All General Managers; DL-Retail All Sales Managers
Cc: Cory Hill; Amal Zahri; Jason Garcia; Bailey Litherland; Emily Burnett; Theodore Smith; Joseph Hill
Subject: FW: Annual Sales Advisor Assessments
Good evening.
Attached are the SA Performance Metrics for the Annual Sales Advisor Assessments.
All assessments have been loaded into EVO (Self & Manager Review) and need to be completed by 5-29-2015.
From: Allen Boyce
Sent: Thursday, April 30, 2015 4:32 PM
To: DL-Retail All Sales Advisors
Cc: DL-Retail All Sales Managers; DL-Retail All General Managers; DL-Retail All Assistant Directors; DL-Retail All Directors; DL-Retail All Senior Sales Advisors; Cory Hill; Amal Zahri; Danielle Bercovici; Jason Garcia; Chris Braddock; Theodore Smith; Joseph Hill; Emily Burnett; Bailey Litherland
Subject: Annual Sales Advisor Assessments
Sales Advisors - it’s time for your annual performance review!
The annual review process is a great opportunity to discuss your strengths, areas of improvement, and create achievable goals. All of these items are important pieces to your continued growth with DriveTime.
All assessments have been loaded to EVO effective today, with a deadline of Friday, May 29th .
The assessment is both a self and manager review. (Login into EVO, Click my Career Link on the home page, Click View Performance Reviews, and then your review should be within the list below).
Be prepared to discuss the following with your management team:
- Core Competencies
- Performance Metrics from Q1-Q4 of 2014 & Q1 2015 (Managers look for the Metric Report the first week of May.)
- Career development opportunities
- Create goals for the upcoming year
Below are helpful tips:
- Be prepared: think about your accomplishments, goals, and areas of improvements
- Seek clarity if needed
- Be honest
- Goals should be ambitious and achievable
- Always know where you stand
Reminders:
- Within the metrics section of the assessment you will need to fill in a comment or statement (example: “Refer to manager’s information) since you will not have the data, only your manager will.
- On Friday, May 29th the assessment deadline, the assessments will close and you will not be able to input any more information in the assessment.
- If you have any technical issues with EVO, please reach out to Cory Hill (****.****@*********.***)
Your managers are looking forward to having these developmental discussions with you! Please reach out to your GM or AD if you have any additional questions.
Thanks again for all you do!
From: Tyler Reed
Sent: Monday, December 01, 2014 12:41 PM
To: DL-Conference Northeastern
Cc: Lawrence Colyer; Barry Holmes; Allen Boyce
Subject: Wolfpack Shoutout
WOLFPACK,
I would just like to take a moment to recognize a HUGE accomplishment last month by one of our SAs here in the Wolfpack; Malonis Thompson from Dayton sold 18.5 & leased 15 deals last month for a total of 33.5. He ended November ranked #10 in sales, and with his leases he should be close to the top if not #1 last month. Malonis understands the importance of each program and is able to create a high level sense of urgency with his customers to make DriveTime the only place that they want to work to purchase/lease a vehicle. Malonis since joining us in May of this year possesses a high motor drive that the management team here in Dayton pushes on a daily basis. It also creates a very competitive environment for our team, and assisted with propelling us towards our big time finish last month even with only 4 SAs. He is committed to his goal of reaching 50 sales/leases each month during tax season months coming up ;) . Please join me in congratulating him on an amazing month!
HOOOOOOWWWWWWLLLLLLLL
Thanks,
Tyler Reed
General Manager
DriveTime Dayton
125 Monarch Lane
Miamisburg, OH 45342
937-***-**** office
937-***-**** fax
513-***-**** cell
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From: Gairy Fuller
Sent: Friday, January 08, 2016 7:32 PM
To: DL-Conference Great Lakes
Subject: Fwd: 2016 is here!
This is Great!
Big Shout Out to Malonis Thompson / Laura McLain / and Chad Pittman for being one of the TOP 25 Sales Advisors in the Company! Way to represent Dayton, Shadeland and the Great Lakes Conference. The honor is well-deserved! Looking for a repeat performance in 2016…
~Congratulations~
Team Great Lakes, the bar has been set!
Begin forwarded message:
From: Chris Braddock <***********.********@*********.***>
Date: January 8, 2016 at 6:05:35 PM EST
To: DL-Retail All General Managers <**-************************@*********.***>, DL-Retail All Sales Managers <**-**********************@*********.***>, DL-Retail All Senior Sales Advisors <**-****************************@*********.***>, DL-Retail All Sales Advisors <**-**********************@*********.***>, DL-Retail All Operations Advisors <**-***************************@*********.***>, DL-Retail All Lot Technicians <**-***********************@*********.***>
Cc: DL-Retail Director <**-**************@*********.***>, DL-Retail AD <**-********@*********.***>, Allen Boyce <******.*****@*********.***>, Theodore Smith <********.*****@*********.***>, Justin Scriven <******.*******@*********.***>, Emily Burnett <*****.*******@*********.***>, Ray Fidel <***.*****@*********.***>, Jon Ehlinger <***.********@*********.***>, Lance Spotleson <*****.*********@*********.***>, Matthew Sherry <*******.******@*********.***>, DL-Retail Support Team <**-*****************@*********.***>, Kurt Wood <****.****@*********.***>, Jason Garcia <*****.******@*********.***>, Scott Worthington <*****.***********@*********.***>, Shawn Curran <*****.******@*********.***>
Subject: 2016 is here!
All,
First, I hope everyone had a great holiday and New Year… 2015 is now behind us, but it was for sure one for the record books!
Take a look at some highlights from the past year as we have hit some pretty impactful milestones.
Lease Units
Sales Units
24,785
107,274
That’s a total of 132,059 units…. Unbelievable!
Leads increased 25%, Apps increased 15%, and Sales increased 10% over 2014, we started Lead Scoring, which is a game changer relative to the competition, staffed our dealerships with close to 150 more people, implemented process efficiencies like 3rd party title companies, the list goes on… Everyone played a huge part in our success last year, so most importantly we would like to say “thank you” to all of you.
A special congrats to our Top 25 SA’s of 2015! The numbers below are truly outstanding! We wish you a heartfelt congratulations and best wishes for continued success.
Employee
Store
Sales
Leases
Units
Bryan Franklin - Sales Advisor
Antioch
346.5
60
406.5
Malonis Thompson - Sales Advisor
Dayton
260
94.5
354.5
Laura Scott - Sales Advisor
Alta Mere
289
65
354
Kayon Clay - Sales Advisor
Tulsa
310.5
34.5
345
Rasillah Evans - Sales Advisor
Pershall RD
260.5
60.5
321
Stephanie Nembhard - Sales Advisor
GWINNETT
260.5
42
302.5
Jermon Collins - Sales Advisor
JACKSON
227.5
62.5
290
Herman Wesley - Sales Advisor
NEW CIRCLE ROAD
219
71
290
Jamal Peterson - Sales Advisor
NORTH 45
219.5
64.5
284
Darrell Webb - Sales Advisor
PELHAM
225
56.5
281.5
Carl Fitzwater - Sales Advisor
PINELLAS PARK
205
75
280
Kregory Simpson - Sales Advisor
MORROW
245
34.5
279.5
Natasha Prejean - Sales Advisor
GULF FREEWAY
215.5
63
278.5
James Thornton - Sales Advisor
MEMORIAL
216
62
278
Eric McCain - Sales Advisor
PELHAM
202
75.5
277.5
Elena Fernandez - Sales Advisor
DECATUR
201.5
76
277.5
Melvin Howze - Sales Advisor
FAYETTEVILLE
206.5
68.5
275
Markus Upchurch - Sales Advisor
PERSHALL RD
199.5
73
272.5
Araceli Gotes - Sales Advisor
SAHARA
204
66.5
270.5
Laura Mclain - Sales Advisor
SHADELAND AVE
228
41
269
Vincent Proctor - Sales Advisor
GARLAND ROAD
243
25
268
Chad Pittman - Sales Advisor
SHADELAND AVE
233.5
34.5
268
Beverly Wilson - Sales Advisor
UNION CITY
244
22.5
266.5
Vashaundra Martin - Sales Advisor
WINCHESTER
204.5
59
263.5
David Rawls - Sales Advisor
Gallatin
222.5
36
258.5
The official start of our tax season hours - Monday, January 18th and the end date is April 17th. Each dealership should have received new store hour decals that can be placed on the entrances of your stores. All retail hours will be 9am to 9pm Monday through Saturday. Please post the new store hour decals to your doors by EOB on the 16th. If you should need additional store hour decals please reach out to Emily Burnett.
As we begin to prepare for 2016’s upcoming tax season, we are excited to announce a couple of new retail initiatives!
In years past, DriveTime had a policy to not permit PTO during tax season. This tax season we have the staffing to support 1 day of PTO per month, per employee. Please follow current PTO guidelines with this.
Also, our GM’s will be given the flexibility and opportunity to create flexible scheduling versus a one size fits all schedule across the country. Our expectations are that it will be based on best coverage for working leads and giving the best customer service as possible as well as taking into consideration the demographics of each store. We spent 2015 focusing on our staffing efforts so what better time to be able to do this?
You all have afforded us the ability to set up for and even better 2016, I personally can’t wait to see what you bring this year.
Keep up the good work!
Thank you,
Chris
From: Greg Olmstead
Sent: Saturday, February 06, 2016 5:03 PM
To: Shaun Riley; Yohance West; Norman Christy; Malonis Thompson
Cc: DL-South Carolina Charleston Managers; Seth Taylor; DL-South Carolina Myrtle Beach Managers; DL-South Carolina Laurens Road Managers; DL-Ohio Dayton Managers
Subject: Jan Numbers! GREAT JOB!
Hey Team
I wanted to give you all a heads up. 1st of all, Great job last month! I have challenged my team to up their game when it comes to phone calls and not letting units or apps suffer. I check out numbers for about 20+ stores and you 4 were the top of the top in driving business selling cars and running apps. I have encouraged my team to reach for advice, I hope that is ok.
Sales
Leases
Total Units
Touches
Uncashed App Touches
Uncashed Touch %
Phone Activity
Phone Activity Per Day
Apps
% Quality Apps
HF %
V/N %
A %
B %
C %
C-%
D %
Sales CR
Lease CR
All-In CR
Loyalty %
Champ %
VSC %
GAP %
GPS %
% ACH
Income Accuracy
Company
110,329
22,620
132,949
18%
14
394,218
69 %
7 %
1 %
9 %
22 %
33 %
13 %
15 %
28 %
6 %
34 %
20 %
5 %
95%
93%
88%
53%
88%
Who Is Selling Units?
How Often Are Leads Being Worked?
How are We Converting Our Business
Customer Mix
How Are We Selling Our Deals
Row Labels
Sales
Leases
Total Units
Touches
Uncashed App Touches
Uncashed Touch %
Phone Activity
Phone Activity Per Day
Apps
% Quality Apps
HF %
V/N %
A %
B %
C %
C- %
D %
Sales CR
Lease CR
All-In CR
Loyalty %
Champ %
VSC %
GAP %
GPS%
% ACH
Income Accuracy
Shaun Riley - Sales Advisor
11.5
0.5
12
2,302
419
18%
947
39
43
72%
7%
13%
28%
34%
7%
12%
27%
1%
28%
21%
100%
100%
100%
88%
77%
Yohance West - Sales Advisor
11.5
11.5
3,460
1,113
32%
1291
65
40.5
69%
10%
9%
26%
37%
9%
10%
28%
28%
39%
96%
96%
83%
83%
100%
Norman Christy - Sales Advisor II
11.5
1
12.5
2,520
789
31%
855
50
38
62%
1%
17%
30%
34%
9%
8%
30%
3%
33%
16%
92%
81%
69%
65%
84%
Malonis Thompson - Sales Advisor
20.5
3
23.5
2,340
437
19%
784
39
69
70%
13%
13%
21%
30%
16%
7%
30%
4%
34%
13%
100%
97%
100%
51%
87%
Gregory Olmstead
General Manager
2125 Savannah Highway
Charleston, South Carolina 294145301
Contact this candidate