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Customer Service Administrative Assistant

Richardson, Texas, United States
October 13, 2016

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Angelica Diaz

*** ******* **, ********** ** *****> 214-***-****> To whom it may concern,

I am writing to show my interest in the administrative assistant position in your company. With excellent people skills and working experience in the same field, I feel that I am the ideal candidate for the position. Please have a look at my attached resume. In a similar position, I was responsible in providing support and secretarial services to executive staff as well as performing on the front line to greet guests. I am also very skilled in doing all the basic tasks as a receptionist including but not limited to answering phones, ordering supplies, helping customers and much more.

I am very interested in meeting you in person to discuss this position more. I am always available to be contacted at 214-***-****. Thank you for your consideration. Sincerely,

Angelica Diaz

Enclosure: Resume

Angelica Diaz

920 Regency Ct, Richardson TX 75080

Cell Phone: 214-***-****


To obtain a long-term career with an organization that has a strong background, and where I can use my skills to their fullest potential.


UnitedHealth Care

Customer service October 2015-present

Receive incoming calls and assist members with question regarding benefits, enrollment, claims and collecting payments.

Mid America Mortgage

Receptionist September 2012-October 2015

Receive and deliver correspondence, FedEx, UPS. Answering and transferring calls to appropriate individual. Negotiated with vendors. Ordered office supplies and maintained office clean. Did work request as needed. Plan travel arrangements. Notarized documents. Received walk in payments. First Convenience Bank

Personal Banker August 2011-September 2012

Helping customers manage accounts always giving the best customer service possible. Answering and transferring calls as needed. Answered customer concerns and questions to the best of my abilities. Handled large amounts of money and private customer information. Pizza Hut January 2006-September 2012

Shift Manager

Ability to multi task, make management decisions and manage upcoming problems with the best resolution possible, giving good customer service and helping make sure team ran smoothly. Also worked with computers, cash deposits and register.

Occupational Experience

Customer service

Cash handling


Computer Skills

References - Upon request

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