Customer Service Project Manager

Mario Garcia

Teller - Arvest Bank

Rogers, AR ***56

******.*********@*****.*** - 479-***-****

I am honest, hardworking and work well with others. I can be responsible to accomplish my tasks in a timely manner and be punctual to work. I also I have many years' experience in customer service, organizing, processing transactions, and supervising projects. I have a positive attitude towards work and can learn fast on the job.

WORK EXPERIENCE

Title Research Specialist

Arvest - Lowell, AR - September 2016 to Present

Started as a teller here at arvest then eventually moved up to this position. I recieve orders for title work and input it into our system to be worked on. I also input the information that we find on the title and type up the commitments. I create the invoices for the work we put into each title. Teller

Arvest Bank - 2015 to September 2016

• Processing customer transactions

• Providing quality and friendly customer service, answering and assisting customers.

• Responsible for opening and closing the branch when necessary.

• Handling currency throughout the day and making sure to order currency when necessary.

• Consulting with customers about their accounts and offering other products that could help them with their finances.

Chief Project Manager

Reyes Home Remodeling LLC - 2012 to 2015

• In charge of distributing materials to jobsite and recording project purchases.

• I consult with the customers, before every project to discuss materials and process of their remodel

• Before the project I visit the jobsite and measure the square footage of the remodel for estimates

• I overview and assess every completed job, confirming that the project is to the customers satisfaction

Overnight Stocker

Walmart - 2013 to 2014

• Kept the grocery store shelves neat, organized, labeled and well stocked with products

• Also worked in the stock room, keeping inventory of products and organized overstocked merchandise

• Kept a good clean workspace, keeping the aisles or entrance clean and organized for the customers to easily find what they are looking for

RX Cashier

USA DRUG - 2012 to 2013

• Responsible for distributing prescriptions to customers

• Responsible for closing and checking the registers total at the end of the day

• Processing customer transactions

• Providing quality and friendly customer service, answering and assisting customers EDUCATION

High School Diploma

Rogers Heritage High School

2012

ADDITIONAL INFORMATION

• Computer skills: Microsoft excel 8, Microsoft word 8, limited QuickBooks program

• Additional skills: great customers service, excellent in mathematics, work well under pressure

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