Kenisha Singleton

***** ******* **** **** *******, TX 77044

832-***-****

acw1gd@r.postjobfree.com

Objective

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues. Quickly learn and master new technology

Education:

San Jacinto- Currently Enrolled (Business Admin)

North Shore Senior High/ Graduated June 2008

Experience

Zukowski, Bresenhan & Piazza, LLP

Legal Secretary/ Administrative Assistant 06/2016- Current

Answering phones and greeting clients, also including getting beverages.

Managing the conference room calendars.

Cleaning up conference rooms.

Setting up for large meeting.

Opening doors at 8:00 am and locking them at 5:00 pm.

Restock refrigerator

Cleaning the kitchen

Basic bookkeeping including account reconciliation, deposits and A/P.

Assist in preparing client invoices.

Track and input time for billable tasks such as indexing and filing court papers.

Scanning, faxing, creating files, data entry.

Assist in preparing correspondence letters.

Mattress Firm

Manager 01/2016-6/2016

Opening and Closing the store including cleaning, preparing store for the day.

Changing and updating the in store display materials

Conducting a store inventory daily of items that could be carried out and a full store inventory monthly

Create and build relationships with my guest

Inform guests of options and help specify which product will best suit their needs

Create and process required paperwork including sales, inventory, transfers, education, training, and customer’s service

Work closely with Area and District managers on best ways to improve my skills and create the best sales environment for our guests

Work closely with warehouse/ distribution center to make sure all deliveries occur during the promised time frame

Handle customer service issues to the guest’s satisfaction

Simon Herbert & McClelland LLP Attorneys At Law

Legal Secretary 10/2015-12/2015

Prepare legal documents

Organize all legal files

Help attorneys with case files

Answer multiple phone lines

Schedule appointments

Gathering paperwork for upcoming cases

Check and scan in all mail

Copy and scan multiple documents

Robert Half Legal

Front Desk/ Receptionist/ Administrative (various contract assignments) 07/2015-10/2015

Answer multiple phone lines

Schedule appointments for attorneys and clients

File, scan, make copies

Greet clients as they walk in

Assist client as needed

Check and sort out mail

Order office supplies for whole office

Handle important client records

UTEAP

Sr. Support Staff/ Contract 02/2014- 05/2015

Answer multiple phone lines for different assistance programs.

Schedule appointments for counselors and clients.

Prepare folders and files for all clients

Filing, scanning and faxing confidential documents

Compose list of counselors to send out to clients

Assist managers in projects

File/Organize over 300 files

Order office supply

Make all copies

Spreadsheets

PTS Laboratories

Administrative Assistant

05/2012-04/2013

Assisting HR/Accounting Manager

Creating job/work orders for lab personnel

Process invoices, bank drops, deposits, weekly statement reconciliation, journal entries, setting up new vendors in the system, assisted in yearend closing

Maintaining Vendor ledgers and maintain vendor master file, posting payments, preparing checks

Assured that all invoices are coded with the correct general ledger coding and approval

Various Contract Assignments:

Front Desk/ Data Entry, R&L Carriers 1/2012-3/2012

Answer phones and respond to customer request

Identify, research, and resolve customer related issues

Researched billing issues

Completed call logs and reports

Pre- Bill of lading into the database up to 100 daily

Scanned, faxed, and emailed and/ or called other terminals

Keais Records Services

Support Staff/ Records Clerk 4/20116/2011

Entered information into database to prepare records requests to be shipped

Ensured that all quality standards were met through the entry process

Responsible for understanding the HIPPA guidelines and development of legal documents

Scanned 100’s of records into the database for upload and met a daily quota

Royal Dental

Front Desk /Data Entry Clerk 10/2006-3/2011

Process recurring monthly invoices and ensured timely payment

Process high volume invoices- up to 250 a day

Maintained all vendor/patient files and updates

Appointment Setting and daily reminder of appointments.

Filing, scanning and faxing confidential documents

Verifying patient’s insurance over the phone

SKILLS

Strong Microsoft office- Word, Outlook, PowerPoint, and Excel 5 Years plus.

Strong verbal communication skills.

Strong receptionist/front desk skills

Pivot tables

Typing 50-55 wpm, Ten-key by touch, Data Entry (Alpha and Numeric) 10k KS

Great team player, ability to work under deadlines and pressure, able to take on multiple tasks,

Certified in Microsoft Office 2010, High Degree of accuracy and strong organizational skills,

REFERENCES ARE AVAILABLE UPON REQUEST

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