Customer Service Representative

Christine T. Bush

Kaysville, UT

************@*******.*** - 801-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Subsitute Teacher

Davis School District - Farmington, UT - September 2006 to Present Assumes the responsibilities of the regular teacher when the regular teacher is absent. impacts knowledge and provides instruction, just like a regular teacher. Substitutes use the teachers lesson plans, assigns work and keeps the class in order. Often working in a new class room everyday. This both a pleasure and a responsibility. Customer Service Representative

Convergys - Ogden, UT - April 2010 to September 2016 Dedicated, competent customer service professional with superior people skill and a passion for the problem solving. Also worked on the Census project, outbound calling, sticking to a script. Answered incoming calls from the customer service queue. Reviewed customer accounts and made sales of equipment, programming and internet. Took payments from customers and reviewed billing issues. EDUCATION

bs in English, Psychology, Communications.

Weber State University - Kaysville, UT

1992 to 1999

CERTIFICATIONS

Teacher Certication

I do have a teacher certification in English and Reading, but the my licensing has expired. I can recertify.