JILLIAN KECK

**** ******* *****

Bettendorf, IA *2722

563-***-****

OBJECTIVE: Entry-level academic advising position with a dynamic institution

EDUCATION:

*/** */** ********** of Iowa, Iowa City, IA

B.A. Communication Studies, (expected) May 2016

1/12 5/14 Scott Community College, Bettendorf, IA

A.A. Liberal Arts, May 2014

8/09 12/11 Bettendorf High School, Bettendorf, IA

General Education College Preparatory, December 2011

EMPLOYMENT:

5/16 present Resource Development Associate

Internship

United Way of the Quad Cities, Bettendorf, IA

Assist Resource Development Team in maintaining relationships with client donors

Maximize marketing effort to increase total contribution

Expand and develop the Young Leaders Program

11/12 5/14 Server

Red Lobster, Davenport, IA

Provided exemplary customer service in a fast-paced environment

Worked with a team to achieve the highest quality dining experience for all

customers

Performed additional service-oriented tasks as needed

6/08 11/12 Inventory Manager/Team Leader/Receptionist

William Wesley Grand Salon & Spa, Davenport, IA

Work with Salon Software SFX to book appointments and make follow-up calls

Book clients for multiple appointments, parties and business spa visits

Interact with many demanding customers and approach them with kindness and

professionalism

Ensure a clean salon by dusting shelves and polishing windows when necessary

Maintain stocked shelves for increase product sales

Kept accurate count of product on hand and placed orders to keep stock at acceptable

levels

SKILLS AND SELECTED EXPERIENCES:

Competence at using computer technology including; all Microsoft Office

applications, Salon SFX software, and multiple phone lines

Superior communication skills and ability to discuss many client issues with ease

Creative problem-solver with the ability to work collaboratively and

independently

Contact this candidate