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Windows Server Technical Support

Location:
Kirkland, WA
Salary:
20
Posted:
October 14, 2016

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Resume:

C U R R I C U L U M V I T A E

*.FIRST NAME: Mirsim

2.FAMILY NAME: Bllaca

3.DATE OF BIRTH: 25.10.1981

4.NATIONALITY: Kosovo Albanian

5.CIVIL STATUS: Married

6.CONTACT: acw16j@r.postjobfree.com or +1-206-***-****

7.EDUCATION: Student (on-going)

INSTITUTION

College University – “Gjilani” Management

DATE

2012-on-going

DEGREE OBTAINED

INSTITUTION

Secondary School – computer technician

DATE

1996-2000

DEGREE OBTAINED

Diploma

8.LANGUAGE SKILLS: 1 to 5 (highest)

LANGUAGE

READING

SPEAKING

WRITING

1

Albanian

Mother tongue

2

English

3

2

3

9.Computer skills: Networking, Helpdesk, Software,

-Local area networks (LANs) – connecting computers within a limited area like an office or building

-Metropolitan area networks (MANs) – joining LANs together across a city

-Wide area networks (WANs) – linking systems across national boundaries

-Global area networks (GANs) – combining networks over an unlimited geographical area, often using wireless and satellite technology.

-Installing new software and hardware

-Setting up user accounts, permissions and passwords

-Maintaining adequate security, especially where networks link to the world wide web

-Finding and fixing network faults

-Putting in place preventative maintenance schedules

-Giving technical support to end-users

-Providing training on new systems

-Carrying out day-to-day administration and monitoring network use

-Planning and implementing future developments.

10.PRESENT POSITION:

-While I am one of the winner of the Green Card Lottery 2015-2016, I decided to start living and working in USA with my family so I decided to temporarily stow the contract with my actual job in Kosovo.

11.SPECIFIC COUNTRIES EXPERIENCE:

COUNTRY

YY –YY

1

Kosovo

2000 - 2016

12.PROFESSIONAL EXPERIENCE RECORD:

YEAR

2004-2016

LOCATIONS

Gjilan / Kosovo

EMPLOYER

Kosovo Juridical Council

POSITION

Network Administrator

DESCRIPTION

Managing Active Directory Objects, User Account, Installing, Upgrading, Configuring and

Troubleshooting software and hardware, Fine-Tune hardware and software to optimize client, network and server, etc.

YEAR

2003-2004

LOCATIONS

Gjilan / Kosovo

EMPLOYER

ATAQ Consulting

POSITION

Network Administrator

DESCRIPTION

Designing, configuring and monitoring Windows based LAN, Troubleshooting LAN and WAN problems, administering, configuring and troubleshooting computers, printers and other related IT equipment’s, etc.

YEAR

2000-2003

LOCATIONS

Gjilan / Kosovo

EMPLOYER

Ceki Computers

POSITION

Network Administrator

DESCRIPTION

Maintaining Help Desk call, Maintain Lan and Wan functionally, Administering, configuring and troubleshooting Computers, printers, switches and other related IT equipment’s, etc.

13.TRAINING COURSES:

1.Certificate of Course Completion for Cisco Certified Network Academy – CCNA

- CCNA 1 - Networking Basics,

- CCNA 2 - Routers and Routing Basics,

- CCNA 3 - Switching Basics and Intermediate Routing and

- CCNA 4 - Wan Technologies.

2.Successfully Completed for Microsoft Certificate Desktop Support Technician – MCDST

- 2261 – Supporting Users Running the Microsoft Windows XP Operating System

- 2262 – Supporting Users Running Applications on a Microsoft Windows Operating

3.Successfully Completed for Microsoft Certificate System Administrator – MCSA

- 2272C - Implementing and Supporting Microsoft Windows XP Professional

- 2273B - Managing and Maintaining a Microsoft Windows Server 2003 Environment

- 2276C – Implementing a Microsoft Windows Server 2003 Network Infrastructure – Network Hosts

- 2272 – Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network

Infrastructure: Network Services

- 2824: Implementing Microsoft Security and Acceleration Server 2004

4. December 2007 - Certificate for Successfully the course on "Case Management Information

System CMIS);

5. January - June 2006 - Certificate for successful completion of the training program on the "Core

Competency" Seminar.



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