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Manager Management

Los Angeles, California, United States
October 14, 2016

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PO Box *****

**** ******** ****** ** *********, Ca. 91224



Results-driven manufacturing management professional with broad-based experience planning and leading shop operations within large-scale manufacturing environments. Solid track record devising, evaluating, and implementing continuous process improvements minimizing waste and reducing costs while maximizing quality and yield. Establish effective quality control and safety program, fostering proactive participation across manufacturing floor. Excellent communicator with deep success building and leading cohesive team, driving production goals, safety, and throughput.

Manufacturing Engineering Mechanical Engineering Project Management Process Improvement

Training / Development Employee Engagement Needs Assessment Procurement / Purchasing

Assembly Automation Accounts Payable / Receivable


MERLE NORMAN COSMETICS, Los Angeles, California 06/1993 – Present

Sells a full-line of cosmetics through independent MNC studios in the USA & throughout the world.

Plant / Manufacturing Engineer & Machine Shop Manager

Oversee fabrication activities, manage costs and expenses through process efficiencies, and ensure proper on-hand equipment for achievement of production demands. Analyze and adjust work schedules, solve production problems, handle quality issues, and manage customer interactions, as well as leading internal conflict resolution. Drive personnel training and skill development and bolster seamless operations aligning all shop activities with company policies and procedures. Lead a team of four machinists, seven mechanics & one PM Technician. Implement personal job ownership, lean manufacturing and continuous improvement.


Eliminated heavy silicone lipstick leaks through sample bubble-pack machine doser head by changing materials for heated doser plate, honed to close specification, and changed actuator piston materials maintaining closer tolerance while remaining FDA compliant.

Repaired damaged plate due to Kemwall powder press through complete teardown of machine, removal of damage plate, and performing machining on rectangular pocket into plate, as well as installing heat-treated insert, overseeing double disc grinding, and reassembling machine, improvement beyond OEM.

Maintained pressing die alignment saving rotary plates from damage and preventing in-feed pans from jamming by installing access holes through rotary fill plates facilitating Mechanic access to pan in-feed plates without removing top rotary plates.

Repaired defective water distillation plant, with zero corrosion issues for 19 years, through elimination of dissimilar metals specifying 316L SS throughout and identifying contractor compliance for utilization of TIG welding with clean tungsten, wire brush products, and passivation.

CAREER NOTE: Additional Experience includes role as Machine Shop Foreman – ODETICS, INC. 6/1986 - 1/1993 (NASA & Defense Contractor / Subcontractors). Suggested changing most metal requirements from 321SS to 304SS with management approval, every part/assembly was changed to reflect the update (saved countless hours of machine work). Won a cash award for detailing re-manufacture of out-of-sequence fabricated part; TQM & SPC trained; led a group of four journeymen machinists and one apprentice. Work to exacting specifications: tolerances of size & location to .00002” on some parts and assemblies. Attended design review meetings; made and implemented design, labor-saving changes; updated prints to reflect customer (General Dynamics, Boeing, NASA, USA, USN) requirements and not over-engineer when not required.


Associate of Applied Sciences – Business Management – College of the Canyons – Santa Clarita, California


Compressed Air Essay – Merle Norman Cosmetics Management


CNC Manufacturing / Compressed Air Best Practices / Metallurgy & Materials Science


Microsoft Office Suite CMMS OEM Websites Journeyman Machinist

Kaizen-Lean Manufacturing

Cover letter:

Knowledge of materials: I have used a variety of metals and other specialized materials throughout my career: stainless, carbon steel; alloy steel; tool steel; Inconel; carpenter steels (used in aerospace for their electro-magnetic qualities); aluminum; copper and copper alloys, bronzes of various types; magnesium; precipitating hardening stainless; etc.

303; 304/304L; 316/316L; 321; monel; titanium; 17-4PH; 15-5PH; 13-8PH; 4140; 4130; 6061; 7075; 2024; cast iron; cast bronzes; 440C; 420; etc., etc. etc. A1; A2; D2; O1; O2 tool steels; I specify heat treatment processes; electro-polishing and passivation; chrome plating standards; type 1 & 2 anodizing. I specify welding techniques: TIG; MIG; Oxy/Acetylene; straight arc; hard facing.

I also have a good knowledge of polymers and know many applications for such polymers.

When I came to Merle Norman 23 years ago the plant was in a mechanical shambles. I instituted training for the crews on proper machining methods, I taught GD&T and explained GD&T's function. I hired more competent personnel. In the first year quite a bit of progress was made but was still dealing with unplanned mechanical breakdowns often due to poor repair workmanship in previous years: poor machining techniques; improper material; little knowledge of one surface feature's relationship to other surface features on the same part or assembly. Within 3 years, in a 35,000 square foot facility, unplanned breakdowns were a thing of the past.

I used the knowledge gained in aerospace and used these techniques to bring Merle Norman into the 20th and now the 21st Century. Merle Norman started producing cosmetics in 1931 and today we are modernizing the plant with new machine tools to save labor and last far into the 21st century. I hired several contractors and demanded excellence.

Two weeks ago MNC sent me to Milan and Bologna, Italy. I was there primarily for an FAT (Factory Acceptance Test) of a new machine we purchased and ordered some changes and will take delivery later this year. I also visited several machine fabricators touring their respective plants and was impressed at their lean operations formulas.

In January I visited South Korea for another FAT for a new Mascara/Liquid Lipstick filler. These machines are of the latest technology featuring PLC's controlled by HMI's. This machine has already been delivered and I am still making engineering changes to get it to my standards of efficiency. Machine manufactures in foreign countries lack the knowledge America has in material science chiefly because of our aerospace requirements.

While at Odetics, George H. W. Bush, visited our plant in 1992. I had the honor of speaking with him. I have a photo of him and his visit. We were a sub-contractor for General Dynamics; Boeing, NASA; US Army, Navy and Air Force. Many military personnel came to our plant to observe our fabrication and our techniques. After the Challenger disaster happened, our flight recorders were retrieved from the ocean floor. I worked on these recorders and fabricated several sub-components in them. I led a team of machinists (4) all prototype machinists. We fabricated experimental designed parts for test and would often do short production runs as well. After we proved the process.

In short this does little to explain my management credentials. I love working as a team, even if I am the team leader. I learned as an apprentice machinist the necessity of learning from others. I learned in TQM to eliminate fear on the production floor and encourage open and frank dialogue between cells and departments. I implemented the strategy for reducing costs by reducing waste (time, money and material), mostly from listening to those with the most knowledge, those who were working directly in the cell and had the hands on experience which is priceless. I do this while obeying the "Golden Rule" of treating others as I would wish to be treated; not tolerating incompetence or laziness but encouraging others to do the best job possible and recognizing their efforts.

Norman Eneim

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