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Customer Service Data Entry

Location:
Calera, Alabama, United States
Posted:
October 14, 2016

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Resume:

MAGGIE COOPER

*** ****** **** ******

Calera, AL 35040

Tel: 2-05-862-****

Email: c acw156@r.postjobfree.com

OBJECTIVE

To expand knowledge in nursing / secretarial / financial areas. WORK HISTORY

May 2008

to

Jul 2015

Data Entry / Social Service Assistant / CNA

NHS Management

Pleasant Grove, Alabama 35127

● Converted and trained old and new employees on a new computer system.

● Helped to insure staffing was appropriate.

● Assisted administrator in research for residents records request.

● Assisted director of nursing in daily duties.

● Ensured all private insurance updates were sent in a timely manner.

● Performed daily Admission social service assessments, along with daily quarterly / annual BIM score assessments.

● Called residents responsible party to set Plan of care meetings.

● Updated all Social Service and nursing Care Plans.

● Helped with discharge planning to ensure the residents was going home to a safe and appropriate environment.

Apr 2004

to

Aug 2008

Office Manager

Dental Care of Homewood

Homewood, AL

Managed all office duties.

● Open and closed the dental office daily.

● Verify all new and old patients INS eligibility.

● Setup and verified all patients appointments.

● Billed all patients INS daily.

● Mailed billing statements to all patients with outstanding balances.

Mar 2004

to

Jul 2004

Receptionist

East Palm Beach Salon

Center point, AL

● Open and closed the shop daily.

● Priced and sold inventory.

● Managed customer service, and clerical operations. Jul 1999

to

Oct 2003

Title / UCC Specialist

South Trust Bank

Birmingham, AL

● Researched problems in loan operations.

● Issued lien releases to dealerships and customers.

● Recorded all UCC's with all states properly and timely.

● Processed collateral solves.

EDUCATION

Aug 1993

to

May 1996

Minor High

Adamsville, AL

General High School diploma

SOFTWARE/SYSTEM SKILLS

American Health Tech

Ten Key processing

Light word perfect skills

STB Proprietary Mainframe data entry

Collections

Collateral tracking P.C. based

Loan Vision (internet application)

PC Federal express application.

REFERENCES

Jeanie Bower 2-05-475-****

Karrie Peterson 2-05-522-****

Beth Brewer 2-05-612-****



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