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Customer Service Data Entry

Flossmoor, Illinois, United States
1250 hour
October 14, 2016

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Leslie Clair

***** ********* ***. #*

Lansing, IL 60438



To obtain a position with a growing company that will allow me to utilize the skills that I have acquired as well as the skills that I have been certified for in the areas of Administrative, clerical, customer service, organization and communication.


Everest College, Chicago IL 2010

Medical Insurance Billing and Coding

Riley Business College, Greensville MS 1992

Computer/Clerical Certificate


Urban Family Health June 2012 – July 2013


Answer muti-line phone system, schedule appointments, data entry, collecting co-payments, faxing, referral authorization, Typing, filing, third -party insurance verification, and cleaning and stocking room for patients after being seen by Doctor.

IRH Developments April 2011 – June- 2012

Office Assistant

Answered the 4- line phone system, general office duties, to included but, not limited to AP/AR, clerical, customer service, organization, and communication

Farmers Insurance

Customer Service November 2010 – March 2011

Answer incoming calls and direct clients to appropriate representative, receive and process insurance payments, review insurance policy to determine coverage, contact insured or other involved persons to obtain missing information for records CHAC Housing Authority May 2005–May 2008

Customer Service Specialist

Answered incoming calls and scheduled inspection for new and occupied units, Updated systems with new information and faxed information to clients, assisted in other departments as needed Office Team Temporary Service March 2000-April 2005 Administrative Assistant/Switchboard Operator

Answered 15 or more phone lines and directed calls to appropriate department, sent and sorted mail, Entered data into system and faxed information to clients

PMI Mortgage Company/Temp Service, Oak Brook IL November 1998- January 2000 Receptionist/Underwriter Assistant

Answered multi-line phone, took requests for Mortgage loans, ran credit checks and mailed out loan packages Watson Motorsport, Midlothian IL August 1997– January 2000 General Office/Receptionist (part-time)

Answered switchboard and directed all calls to the appropriate person, took car payments monthly and for service department, typed up contracts for new customers including car purchase SKILLS

Type 50 WPM

Data Entry Multi- Line phone CPT ICD- 9 Medisoft HCPCS Medical Terminology Microsoft Word PowerPoint Outlook Excel Yardi, ClaimGear

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