Leslie Clair
Lansing, IL 60438
773-***-****, acw152@r.postjobfree.com
OBJECTIVE
To obtain a position with a growing company that will allow me to utilize the skills that I have acquired as well as the skills that I have been certified for in the areas of Administrative, clerical, customer service, organization and communication.
EDUCATION
Everest College, Chicago IL 2010
Medical Insurance Billing and Coding
Riley Business College, Greensville MS 1992
Computer/Clerical Certificate
EXPERIENCE
Urban Family Health June 2012 – July 2013
Receptionist
Answer muti-line phone system, schedule appointments, data entry, collecting co-payments, faxing, referral authorization, Typing, filing, third -party insurance verification, and cleaning and stocking room for patients after being seen by Doctor.
IRH Developments April 2011 – June- 2012
Office Assistant
Answered the 4- line phone system, general office duties, to included but, not limited to AP/AR, clerical, customer service, organization, and communication
Farmers Insurance
Customer Service November 2010 – March 2011
Answer incoming calls and direct clients to appropriate representative, receive and process insurance payments, review insurance policy to determine coverage, contact insured or other involved persons to obtain missing information for records CHAC Housing Authority May 2005–May 2008
Customer Service Specialist
Answered incoming calls and scheduled inspection for new and occupied units, Updated systems with new information and faxed information to clients, assisted in other departments as needed Office Team Temporary Service March 2000-April 2005 Administrative Assistant/Switchboard Operator
Answered 15 or more phone lines and directed calls to appropriate department, sent and sorted mail, Entered data into system and faxed information to clients
PMI Mortgage Company/Temp Service, Oak Brook IL November 1998- January 2000 Receptionist/Underwriter Assistant
Answered multi-line phone, took requests for Mortgage loans, ran credit checks and mailed out loan packages Watson Motorsport, Midlothian IL August 1997– January 2000 General Office/Receptionist (part-time)
Answered switchboard and directed all calls to the appropriate person, took car payments monthly and for service department, typed up contracts for new customers including car purchase SKILLS
Type 50 WPM
Data Entry Multi- Line phone CPT ICD- 9 Medisoft HCPCS Medical Terminology Microsoft Word PowerPoint Outlook Excel Yardi, ClaimGear