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Epic Go-live Consultant

Location:
New York, New York, United States
Posted:
October 14, 2016

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Page *

SHERIFF M. SADIKU

*** ******** ****** ********, ** 11208

Epic Credential Support/EMR/EHR/CERNER Credential

Cell: (678) *** **** / Email: s acw10c@r.postjobfree.com

SUMMARY

EPIC Go Live Support/Credentialed Trainer Specialist, with over 3 years working experience in Cadence, Clindoc Inpatient, CPOE, ASAP, Willow, Stork and Ambulatory workflow. I have proven success in Epic process implementation/standardization, operational initiative and training. I am detailed oriented, an effective communicator, and have exceptional time management skills. Also have extensive knowledge of EPR Healthcare Project coordinating/scheduling, support services and research.

SKILLS .

Epic Care Ambulatory Trained

Effective written and verbal communication skills

CPR and First aid trained

Dress Rehearsal

SQL trained

Proficient in MS Office applications (Excel, Word, Access, Power Point, Publisher) Including MS Project, SharePoint, and Visio.

EXPERIENCE/WORK HISTORY .

Ambulatory/optime and anesthesia

Alaska Regional Medical Center BIG BANG Anchorage, AK 2/2015 - 6/2015

Assisted in collecting document information

Assist nurse practitioners in writing notes, placing orders and associate diagnoses with orders

Assisted in transferring a patient from one unit to another unit, transferring a patient within the same unit, and update patient data and location

Assisted in discharging alive and deceased patient

Assisted front desk in patient look up and appointment scheduling

Assisted in admitting a patient that was sent from an outside hospital

Assisted in opening admission workflow from patient report

Supported in patient registration and check in process

Troubleshoots challenges and communicate with command center Page 2

Cont.

Assisted in collecting payment processes and coverage Epic Go Live Ambulatory

Health East Medical Center BIG BANG St Paul MN March 2014 – June 2014

Assisted in collecting document information

Assist nurse practitioners in writing notes, placing orders and associate diagnoses with orders

Assisted in transferring a patient from one unit to another unit, transferring a patient within the same unit, and update patient data and location

Assisted in discharging alive and deceased patient

Assisted front desk in patient look up and appointment scheduling

Assisted in admitting a patient that was sent from an outside hospital

Assisted in opening admission workflow from patient report

Supported in patient registration and check in process

Troubleshoots challenges and communicate with command center

Assisted in collecting payment processes and coverage Epic Credentialed Trainer / Elbow Support

Duke University Health System Durham May - June 2013

Assisted clinicians to set up and utilize smart tools – Smart text, Smart phrase.

Provided elbow support to Physicians and Nurses on how to use In Basket

Assisted clinicians on how to review and update a patient’s history and document patient-reported immunizations.

Provided Elbow support to Physicians and Nurses in Epic Care Inpatient

Provided Elbow support to Physicians and Nurses in Epic Care Ambulatory

Supported clinicians charting with Smart Sets and trained on how to use SmartText, Smart Phrase and Smart Links effectively in writing progress note Epic Go Live, CLINDOC

BROOKDALE UNIVERSITY HOSPITAL AND MEDICAL CENTRE Oct – Nov 2013

Assisted in entering charge information, creating a charge entry batch for manual charge entry, entering workers compensation charges.

Assisted clinicians on how to review and update a patient’s history and document patient-reported immunizations.

Assisted Nurses in assigning patients, sign orders, write notes.

Trained front desk staff on how to register a new patient.

Provided adequate training for physician during Rounding Overview.

Assisted Physicians on setting-up their Preference List.

Configured smart tools for physicians to enhance their efficiency. Page 3

Cont.

Prepared and document report findings and the EMR functionality needed to support the clinic functions.

Reorganized the work of providers to take full advantage of health Information Technology.

Actively supported and promoted system standardization, utilization and best practices. Epic Go-Live Support, CLINDOC

PRESBYTERIAN HOSPITAL, CLOVIS, NEW MEXICO May18th - June 2013

Provided elbow support to various end users in Epic Inpatient Module

Provided group and one on one training for physicians and nurses

Worked with clinicians on creating patient lists, signing orders, and note writing

Supported nurses on maintaining list of assigned patients

Assisted physicians on setting-up Preference List

Assisted end users in reviewing patient charts

Cerner Go-Live Support

CHILDREN’S NATIONAL MEDICAL CENTER, WASHINGTON DC Feb 18th- Apr 2013

Provided elbow support to clinicians on discharges, order entry and management

Supported clinicians in ordering procedures, viewing work list, starting and completing exams, and managing exam results and follow ups

Contacted command center for help desk phone triage calls, reset end user passwords, supported RNs with documentations

Epic Activation Consultant

UNIVERSITY OF YALE, CONNECTICUT 01/2013-02/2013

Provided Ambulatory support for Pediatrics specialty clinic.

Assisted with dress rehearsal.

Create smart phrase for physicians.

Trained physicians on how to navigate on the hyperspace.

Triaging and resolving Ambulatory practices related issues in the heat bucket list. End user Support

OCHSNER MEDICAL CENTER 10/2012-11/2012

End user supports for Acute Specialty psychiatry unit during go live.

Assisted physicians and nurse on how to use order set when placing order for patient care.

Provided support for clinicians on how to document administered scan medication through the eMAR.

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Cont.

Trained and support the physicians on how to chart for patient during admission, rounding and discharging of patient.

Assisted physicians and on how to abstract patient record during Epic cut over. Application Support Consultant

TEXAS CHILDREN HOSPITAL, HOUSTON, TX 03/2012 - 04/2012

Assisted Physicians and Nurses in documenting in their workflow activities.

Efficiently supports clinicians to navigate their clinical workflow on the hyperspace.

Provided end-user support for managing their in basket.

Educate and assist clinical staff on how to place Meds and Orders and create a preference list for patient.

Escalate issues to the command center as the need arises.

Educated providers on how to use their smartest.

Participated in go-live Ambulatory.

Assisted floor super users on issue resolution such as adding more activities to their Navigator.

Epic Go-live Support Analyst

CEDARS SINAI MEDICAL CENTER LOS ANGELES, CA 02/12-03/12

Provided support for In patient and Ambulatory end user during go-live.

Provided support for support to end users on inpatient units.

Provided support with CPOE, EMAR, ASAP and Clindoc.

Establish and maintained good rapport and professional relationship with colleague.

Provide support to clinicians on how to use smarTool.

Provide elbow support to physicians, nurses and other staff on the floor.

Assist clinicians on how to document encounters, and In-basket use.

Escalate issue to the command center as needed.

Epic Go-live Consultant

SPRINGFIELD MEDICAL REGIONAL CENTER, OHIO 11/11-12/11

Participated in Epic ambulatory go-live.

Assisted clinicians on hyperspace navigation.

Provided elbow support to physicians and nurses on the floor.

Assisted clinicians to setup and utilize smartools, smartset, smart phrase, smartext.

Educate and assist physicians on how to document encounters, manage In basket, Orders, preference list.

Escalate issue to the command center as needed.

Provided support and educated nurses on using MAR. Epic Go-live Support Analyst

Page 5

Cont.

ORANGE REGIONAL MEDICAL CENTER MIDDLETOWN, NY 08/11-10/11

Participated in Epic EMR roll out for physician outpatient practices.

Provided go live support to clinicians during implementation.

Support front desk and MA on how to register and schedule patient.

Provide support to providers on how to use in basket and ordering medication.

Assist clinicians on how to navigate on hyperspace.

Provided elbow support to physicians and nurses on the floor.

Educated and assisted physicians on how to document encounters, manage In-basket, orders, preference list.

Assisted floor super users on issue resolution such as adding more activities to their navigator.

Epic Go-live Support Consultant

UNIVERSITY OF CHICAGO MEDICAL CENTER, IL 04/2011-07/2011

Participated in Epic ambulatory go-live.

Assisted clinician on hyperspace flow sheet.

Educate and assist the physicians on how to document encounters, manage their in- basket, orders, preference list and efficient use of their Smartsets.

Provided 1-on-1 education and support for end users that are finding it difficult to adapt to the system.

Escalate issues to the command center using issue ticket.

Assisted floor super users on issue resolution such as adding more activities to their navigator

Provided elbow support to physicians on the floor.

Efficiently supports clinicians how to navigate through their clinical workflow on the hyperspace.

Assisted the clinicians to set up and utilize smart tools, smartext, and smart phrase.

Educate and assist the physicians on how to document encounters, manage their In- basket, orders, preference list and efficient use of Smartset.

Monitored and supported end users in resolving issues with navigation, troubleshooting, orders, patient plan care information, keyboard key combinations, efficient Epic Care system usage and other on-site issues.

Provide 1-on-1 education and support for end users that were finding it difficult to adapt to the system.

Go- Live Support Consultant

BON SECOURS ST. MARY’S HOSPITAL RICHMOND, VA 02/2011- 03/2011

Provide elbow Go-live support to physicians and allied health staff during EPIC in patient implementation.

Follow up on issues that require supervisory attention. Page 6

Cont.

Correctly document issues rose by end users and escalate it to command center, if further assistance is needed.

Effectively and professionally assist difficult and frustrated end users during go-live.

Proactively troubleshoots workflow issues and reports any technical issue and other issues to command center.

Assisted the clinicians to set up and utilize smart tools, smartext, and smartphrase.

Efficiently supports clinicians how to navigate through their clinical workflow on the hyperspace.

Participated in Epic ambulatory go live.

Epic go live support consultant

CHILDREN MEDICAL CENTER OF DALLAS, TX 10/10-11/10

Provide 1-on-1 education and support for end users that were finding it difficult to adapt to the system.

Effectively and professionally assist difficult and frustrated end users during go live.

Follow up on issues that require supervisory attention.

Assisted the clinicians to set and utilize smart tools, smartext, and smartphrase.

Educate and assist the physician on how to document encounters, manage their In- basket, orders, preference list and efficient use of their smartest. EDUCATION .

Bachelor of Science in Systems Engineering

OLABISI ONABANJO UNIVERSITY

2009

References:

Available upon request



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