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Customer Service Sales

Location:
Alexandria, Louisiana, United States
Posted:
October 14, 2016

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Rebekah Thomas

**** ******** ****, ********** ********* 71301

Cell: 318. ***.**** - acw105@r.postjobfree.com

Summary

* + years sales Associate with 2 + years management experience and exceptional people skills. Proficient in math and typing. Great communication skills. Excels in independent working and self teaching. Very familiar with Microsoft word, excel, and powerpoint.

Highlights

Computer Proficient Quick Learner

Excel in math Training and development

Excel in typing Computer Literate

Computer Proficient Excellent speaker

High Energy Familiar with AS400 system

Accomplishments

Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Known for rapidly resolving client conflicts to prevent loss of customers. Provided required weekly, monthly, and quarterly reports listing sales figures and client track records. Drawn out, created a plan and completed merchandise floor set in a timely manner.

Experience

Cashier/Customer Service Representative

February 2016-July 2016

Conn’s Homeplus

Type and process contracts, ensure customer information is correct and secure. Accept payments from customers at a fast pace and friendly manner. Answer phones promptly and direct calls to proper line.

Assistant Manager

October 2014- April 2015

Lids - Alexandria, LA

Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Created strategies to develop and expand existing customer sales, which resulted in a 3% increase in monthly sales. Maintained friendly and professional customer interactions. Provided daily, weekly, monthly and quarterly sales reports.

Sales Associate

December 2010 - October 2014

Lids - Alexandria, LA

Assisted customers during the holiday season, by informing them on promotions and my product knowledge. Exceeded customer expectations by going above and beyond their needs. Trained new employees and managers. Traveled to other stores to assist in training.

Sales Associate (Seasonal)

October 2013 - January 2014

Target - Alexandria, LA

Assisted customers during the holiday rush. Received several store level achievement of hard working and customer service awards. Assisted managers with closing and counting registers.

Education

CDA, present

NSU Learning Center For Rapides Parish

Cosmetology, 2014

Blue Cliff College - Alexandria, La, United States

High School Diploma, 2013

Bolton High School - Alexandria, La, United States

Straight A’s in financial math

Successfully advertised and directed the canteen during lunch for the marketing class, 2013

Athlete of the Year, 2013

FCA member 2009 - 2013



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