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Service Office

Tucson, Arizona, United States
October 12, 2016

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*** ***** *** ***. ******, AZ ****1; Cell: 520-***-****;



Highly organized, efficient, and motivated self-starter possessing the ability to prioritize and multi-task with attention to details;

Excellent written, verbal communication and interpersonal skills;

Sufficient in MS Excel and Word; Ability to work on the Internet;

FedEx Quick Ship and UPS World Ship software &FedEx and UPS on-line for shipping and tracking packages;

Palm pilot for processing packages- receiving, delivering, and tracking packages;

Neopost and Pitney Bowes postage meter machines;

A quick learner with the ability to adapt to new challenges; Strong work ethic;

Effective working independently and as a team player;


Novitex (at Sprint Nextel; Elmsford, NY) Elmsford, NY Dec. 2008 – April 2014

Mailroom, Facilities Coordinator

Process, sort, and distribute incoming mail; process FedEx, UPS, and DHL overnight packages from computer and upload into palm pilot;

Process all outgoing mail using Pitney Bowes meter machine;

Responsible for maintaining nine printer MFD’s by replacing toner cartridges, drum cartridge, fuser modular, waste toner bottle, copy paper, and fixing jams;

Maintain toner inventory by ordering toner and all necessary cartridges;

Responsible for maintenance repairs done on printer MFD’s by placing and/or receiving work orders in form of a IT ticket and placing a call to the vendor;

Perform printer maintenance for jams, in machine supplies, paper, emails, and quality of copies; replenish supplies and fix jams as needed;

Maintain and replenish two break rooms with supplies daily;

Manage office facility tickets for extremely busy service ran Call Center; check emails for client service tickets created; create, open, and submit client service tickets for printers, HVAC- climate control, keys, furniture, light bulbs, etc.; call vendors to repair; close service tickets- action taken, updates, and close tickets;

Partner with CBRE personnel to resolve any open service tickets and service up dates;

Take employee pictures, submit requests, and send them by email to appropriate company personnel for security office access badges when needed for new hires, transfers, and renewals; assist on requests for building and gym access;

Check and review all work completed by vendors and building maintenance to ensure proper service, installation, and delivery are duly performed;

Responsible for 10 conference rooms; coordinate the set up of all furniture and chairs for the clients meetings; maintain overhead projectors; wipe down tables and repair chairs;

Meet and greet clients and vendors upon arrival;

GLC Business Services, Inc. (at Wilson, Elser,) White Plains, NY May 2007-May 2008

Mailroom, Fax Clerk

Processed, sorted and delivered incoming mail including interoffice;

Processed FedEx, UPS, and DHL overnight packages from computer and uploaded into palm pilot;

Maintained fax record; recorded faxes received and sent out; delivered faxes to appropriate office personnel.

Fujicolor Processing, Inc.; Valhalla, NY April 2003-September 2006

Mailroom, Office Coordinator

Maintained up keep of mailroom. Used MS Excel, Word and Outlook to perform duties.

Processed, sorted and distributed incoming mail including interoffice, FedEx, and UPS.

Processed out going shipments and mailings by using shipping software and mailing machine.

Maintained daily shipping and receiving activities using FedEx and UPS software and MS Excel.

Replenished meter machine by preparing necessary forms, using proper codes, calling for check verification into account and uploading funds into postage meter.

Ordered mailing & shipping supplies, maintenance & repairs on meter machine, maintained accurate inventory records, and approved for payment using appropriate accounting codes.

Ordered office, stationary, and pantry supplies with emphasis on bottom line, maintained accurate inventory records, and approved for payment of all supplies using appropriate accounting codes.

A.I. Friedman, Port Chester, NY July 1998-November 2001

Merchandise Stocker, Sales Associate

Priced merchandise, stocked shelves and assisted customers in sales and carry out.

A.I.G. Claim Services, Tarrytown, NY September 1997-April 1998

Closed File Room, Mailroom Clerk

Responsible for maintaining Closed File Room - sort and file mail into files.

Pulled files when necessitated by incoming mail, phone inquiries & claim adjustor’s request.

Logged outgoing & incoming files using MS Excel. Distributed files to appropriate claim adjustor.

Answered and directed phone calls to the appropriate claim adjustor.

Indexed incoming mail by computer; sorted and distributed mail to appropriate office personnel. Processed outgoing mail using mailing machines.


High School Diploma

Lehman College, Bronx, NY

Major: Geology- geophysics

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