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Medical Professional Experience

Atlanta, Georgia, 30309, United States
October 12, 2016

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*** ********* ******** **. ** Atlanta, GA 30309 678-***-**** SUMMARY

Energetic and highly motivated individual with strong analytical skills and academic and professional experience with policy research and applicability. Possesses strong communication skills as evidenced by frequent and effective correspondence between clients, attorneys, medical professionals, and interdepartmental representatives. Excellent experience and training in negotiating resolutions. Skilled in directing complex tasks and mission driven projects from conception to operational status. Academic training in political science and public policy. PROFESSIONAL EXPERIENCE

State Farm Insurance Claims Specialist, Medical and Personal Injury (October 2012 – Present) Johns Creek, GA

• Investigate and evaluate the facts of a claim, which may include damage to property or injury to people

• Evaluate, negotiate, and settle claims within authority levels while maintaining the confidentiality of the claim information

• Communicate with clients, attorneys, witnesses and medical providers to settle claims via telephone, in person, and written correspondence

• Provide assignments and directions to claim processors and claim service assistants

• Handle routine and non-routine lawsuits with appropriate management involvement

• Analyze medical records and policy applicability The Home Depot Vault/Bookkeeping Associate (May 2009 – November 2012) McDonough, GA

• Attained significant experience with cash handling and balancing

• Maintained bookkeeping and employee records

• Executed high-dollar amount money transfers

• Facilited training of new employees

• Coached employees on how to anticipate client needs and refer products to clients Moye’s Pharmacy Pharmacy Technician (June 2006 – July 2008) McDonough, GA

• Filled prescriptions under pharmacist supervision

• Prepared insurance claim forms

• Maintained patient profiles and records


Bachelor of Science: Political Science, Concentration Public Policy Kennesaw State University May 2012 MEMBERSHIPS

Pi Sigma Alpha: Political Science Honor Society – Vice President National Society of Collegiate Scholars

Golden Key International Honory Society


Alternative Spring Break: Restored FEMA trailers into livable homes for migrant workers in Immokalee, FL The Potato Drop: Sorted, packaged, and loaded 40,000+ lbs. of potatoes to feed needy families 30 Hour Famine: Fasted and fundraised to raise awareness of world hunger

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