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Customer Service Medical

Location:
Los Lunas, New Mexico, 87031, United States
Salary:
negotiable
Posted:
October 12, 2016

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Resume:

MICHELLE MORTIMER

*** ******* ******** ■ Los Lunas, NM 87031 ■ Cell: 505-***-**** ■ mufasa 1964(a),hotmail.com Accomplished Respiratory Therapist with over 20 years of experience in Critical Care is eager to assume accountability in a career position offering superior patient care, technical skill and profitable results. SUMMARY OF QUALIFICATIONS

• Strong record of achievement in providing exceptional patient care to ensure streamlined medical operations and increased proficiency through leadership, team building, planning, organizing, and problem-solving

• Excellent communication skills with all types of personalities: Compassionate and knowledgeable

• Competent and results-driven providing exceptional customer service, personnel training, patient care, and customer service with desire and determination for professional growth

• Effective decision-maker; able to quickly evaluate available alternatives to a situation and implement

• Ability to establish and maintain rapport with all levels of personnel, patients, physicians, nursing staff, administrative staff, management and vendors

EDUCATION / LICENSES / CERTIFICATIONS

New Mexico Respiratory Care Practitioner License #1218 Sept 1996 Registered Respiratory Therapist credential from the NBRC Renewed Sept 2015 ACLS and BLS Certified Renewed Mar 2016

TECHNICAL VOCATIONAL INSTITUTE Albuquerque, NM http://www.cnm.edu May 1996 ASSOCIATE'S DEGREE / RESPIRATORY CARE

PROFESSIONAL CAREER HISTORY

HEART HOSPITAL OF NEW MEXICO at Lovelace Medical Center, Albuquerque, NM Oct 1999 to Sept 2016 http://www.lovelace.com The Heart Hospital of New Mexico at Lovelace Medical Center offers state-of-the-art medical technology as well as the highest quality cardiology, cardiovascular and general surgery' services; a 24/7 emergency department, with special attention to cardiac emergencies. In addition, five state-of-the-art cardiac catheterization laboratories, 55 private, comfortable patient rooms, and cardiac rehabilitation, aquapheresis medical therapy, to remove excess salt and water from the body safely in patients suffering from fluid overload.

RESPIRATORY THERAPIST

Initiate ventilator protocols; implement and coordinate BIPAP/CPAP and ventilator management of post-operative and critical care patients; perform advanced airway care to include tracheotomy changes, intubations and extubations, arterial line placement, ABG, Pulmonary Function testing, IV certified and PICC line certified, airway management, pulmonary pharmacology, CPR and oxygen administration.

Assist doctor with bronchoscopies while monitoring the patient's cardiovascular and pulmonary systems Assist anesthesiologist in operating room with Swan-Ganz placement and hemodynamic monitoring post cardiac surgery.

PRESBYTERIAN HEALTHCARE SERVICES Albuquerque, NM May 1995 to Sept 1997 http://www.phs.ort; Presbyterian Healthcare Services is a not-for-profit system of hospitals, a health plan and a growing medical group committed to patient care for more than 100 years. RESPIRATORY THERAPIST

Worked in NICU and PICU pediatrics; ventilator management in ICU, ABGs, nebulizer treatments, oxygen therapy ST. JOSEPH'S HOSPITAL Albuquerque, NM Oct 1997 to Sept 1999 RESPIRATORY THERAPIST / CRITICAL CARE SPECIALIST

Critical care experience specific to cardiac: Heart Hospital was built and moved the heart program to the new facility



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