Michael Castagno

Wine taster and salesman for a large liquor retailer - Western Beverages

Clifton, NJ 07014

acw0sv@r.postjobfree.com - 973-***-****

WORK EXPERIENCE

Salesman and wine taster for a large liquor retailer Western Beverages - Clifton, NJ - October 2005 to Present Responsibilities include face to face customer service in a fast paced environment, setting up sales displays, preparing a sales pitch for the various products being featured, performing samplings of various products for customers, providing recommendations for purchases, and assisting in the selection of new items for the store. I also serve as an alternate supervisor and Keyholder plus assist with other store functions such as cash handling when necessary.

Office assistant for a graphic design and printing company IZCorp - Fairfield, NJ - August 2001 to January 2005 Responsibilities included supervising a small office team, acting as the intermediary between the company's design and production departments, assisting with Human Resources tasks, answering phones, scheduling, data processing, and filing.

New Accounts Associate

Pershing - Jersey City, NJ - September 1998 to July 2001 New Accounts Representative for a specialized checking, debit card, and ACH program for a large clearinghouse. Responsibilities included reviewing and qualifying paperwork for brokerage related accounts and services, creating and distributing data reports, and working with field correspondents to correct any pending issues.

Customer Service Associate

Pershing - Jersey City, NJ - September 1997 to September 1998 Customer Service Representative for a specialized checking, debit card, and automated bill payment program for a large clearinghouse. Responsibilities included working in a high volume call center to provide end customers with product support, providing technical support for correspondents who issued the program to end customers, sorting and processing mail, document filing, data entry, and dealing with other financial institutions. Construction/Demolition

B&E Digging and Trenching - Morganville, NJ - June 1994 to August 1996 Summer job while in college working on commercial construction and demolition projects. EDUCATION

Bachelor's of Arts in American Studies

Saint Peter's College - Jersey City, NJ

1997

SKILLS

Excellent written and verbal communication skills, professional phone etiquette and interpersonal skills from extensive customer service experience, sales experience, computer efficient, strong organizational skills, supervisory experience, ability to work in a team or independently with equal efficiency.