Resume

Sign in

Customer Service Sales

Location:
Nashville, Tennessee, United States
Salary:
12.00
Posted:
October 12, 2016

Contact this candidate

Resume:

[Caroline Byrne]

615-***-****

acw0s6@r.postjobfree.com

Objective

To secure a position within an organization that can most effectively capitalize on my diverse skills while offering opportunities for continued career growth.

Qualifications

Organized and detail-oriented with sales, leadership, cash handling, and customer service experience.

Solid experience and proficiency with Microsoft Office (Excel, Word, PowerPoint Presentation and Outlook)

Flexible, reliable, and energetic

Excellent communication and interpersonal skills

Listen to determine the needs of customers before offering a solution.

Ability to establish a connection with customers

Self-starter who is organized, goal oriented, and self-motivated.

Knowledge of database management

Experience

Lead Style Advisor- Retail Management

Justice, Mt. Juliet, TN

Present

Opening/ Closing Routine

Payroll Processing and Projection

Replenished and censored merchandise before it touches sales floor.

Uses knowledge of merchandise to help educate her on current trends and what best fits her needs.

Listens to her in order to give her the best service possible, while driving sales at the same time.

Excellent communication skills and problem solving required in order to complete sales.

Business Overviews – Daily/Weekly

Full Time Fitness Instructor- Kickboxing

Ilovekickboxing.com, Nashville, TN

June 2015- July 2016

Create a motivational and positive environment for clients

Make greeting calls, class calls, and check in calls

Instruct 1 hour long kickboxing fitness classes

Accountable for social media posts, etc.

Category/Product Manager

Victoria’s Secret, Nashville, TN

February 2015- May 2016

Business Insight training

Coaching and Developing team and direct reports

Inventory Management training

Customer Service/Selling in Fast Paced Environment

Handles deposits and bank responsibilities

Constantly analyzing business to drive results +13% to LY

Category Summaries weekly to ensure business is growing

Led Brand Guide preparation, planning, and execution

Created solutions for product placement in line with Brand Guide Direction vs. Business Results

Reinforced store strategy to reduce shrinkage

Supported a culture of honesty and connecting the link between customer service and shrinkage

Supported Best At Bras initiatives by modeling and reinforcing brand selling behaviors

Leading High Performance Selling culture, Coaching and Development, and Standards to team

Beauty Supervisor

Victoria’s Secret, Nashville, TN

February 2014- 2015

Customer service and selling in a fast- pace retail environment

Handling deposits and bank responsibilities

Coaches and develops team to next level in business

Responsible for reviews on direct reports monthly.

Drives sales and business through business overviews weekly.

Educate team on product in the store, holding team accountable to goals

Incented monthly based on payroll hours, TY% to LY%

Sales Associate/Sales Specialist

Victoria Secret, Nashville, TN

April 2013- February 2014

Replenished and censored merchandise before it touches sales floor.

Customer service and merchandising in a fast- pace retail environment.

Uses knowledge of merchandise to help educate her on current trends and what best fits her needs.

Listens to her in order to give her the best service possible, while driving sales at the same time.

Excellent communication skills and problem solving required in order to complete sales

Front Desk Consultant/ Sales

Sun Tan City, Hermitage, TN

June 2012 – June 2013

Used knowledge of tanning to educate and empower clients to make the right choices when tanning.

Organized and kept up with client files.

Gain monthly bonuses by achieving and exceeding sales goals.

Maintain cleanliness of the salon.

Keep educated on new and current products and specials.

Sales Consultant/ Assistant Sales Manager

Advantage Marketing System

March 2010 – March 2012

Keep up with the inventory and who each product came from.

Payroll

Maintain the roster of the weekly pay out and signatures once received.

Do daily bank deposit.

Maintain Ad postings (Craigslist, Ebay, Facebook, Etc.)

Do marketing outreach.

Participate in Southern Women shows and flea markets.

Respond to internet inquires.

Host/Server (Par 4 Level, Team Leader)

Cracker Barrel, Hermitage, TN

May 2009 – April 2013

• Greet customers upon arrival.

• Seat customers in assigned areas.

• Insure that everyone is pleased with their dining experience.

Serve customers by taking orders accurately, fulfilling request, deliver orders in a timely manner, etc...

Assist other employees and maintain a team work environment.

Education

Father Ryan High School

Graduated 2009

Volunteer State Community College, Gallatin, TN

May 2009 – June 2011

Nashville State Community College

Education/ Secondary Education

December 2015- Present

References

Shelby Lucas- Manager- 317-***-****

Kristen Slusar- Coworker- 615-***-****

Tracie Gill- Coworker/ Friend- 615-***-****

Veronica Byrne- Family Member- 615-***-****



Contact this candidate