Ana Cecilia Santaella
**** ** ** ******, *********, FL. 33035
Phone: (786) 663.19.97 acw0rp@r.postjobfree.com
PROFILE
Professional executive administrator with excellent planning and organizing skills. Real Estate Agent and Notary Signing Agent since 2006. Inspire confidence in others through effective leadership. Attentive to details and follow-through. Implement systems to improve business efficiency. Strong customer service orientation and market research skills. U.S. Citizen. Bilingual English/Spanish.
EMPLOYMENT EXPERIENCE
The Keyes Co., Homestead,Florida 2006-Present
Sales Associate
Residential Real Estate and Start Up commercial business planner
Angels Loans & Investments, RKS, A+1 All Resources, Inc., Homestead,Florida 2000-Present
Owner/Manager
Licensed Mortgage Broker from 2005 to 2007. Provide consulting services to small businesses and individuals: Corporations, licenses, business plans, financial projections, notary, translations and executive assistance.
Antonia Canero, P.A. Immigration Law, Miami, Florida 2003 – 2005
Paralegal/ Administrative Assistant/Translator
Served as main liaison between clients and attorneys. Administered program for electronic filing system; managed the transition to the new system and trained employees resulting in increased efficiencies in record keeping.
IVC Television, Inc. Miami, Florida (Mundo Olé HBO) 2000 – 2002
Administrative Assistant
Assisted the Comptroller and the Business Development Director. Duties included payables, licensing, taxes, insurance and assembly of business plans. Follow up on technical equipment exports, vendors’ orders, deliveries and travel reservations.
Kennedy House Condominium, Inc. 1994 – 2000
Property Manager
Assist the Board of Directors in negotiations of contracts and supervision of independent contractors. Emergency contacts 24 hours and 7 days a week. Attendance at Board Meetings . Assisted property manager and Board of Directors in the preparation of Annual operating budget and reserves. Maintenance of Association files, legal documents, correspondence. Supervized preparation and maling of notices, including Annual meetings & Board Elections. Supervised the day-to-day functions of the Association efficiently and professionally. Assisted with financial reports such as Income Statement, Balance Sheet and Delinquency reports.
Embassy of Panama, Singapore 1988 – 1990
Protocol Assistant
Assistant to Ambassador Dr. Jorge Alemán in organizing social events and greeting of VIP guests.
Administradora Pifano, S.R.L. (Collection Agency) Caracas, Venezuela 1985 – 1988
Collection Manager
Implemented improved collection policies. Discounted accounts receivable to banks. Forecasted weekly and monthly collections and referred accounts to legal department. Supervised five employees.
EDUCATION
Berlitz de Venezuela, Caracas, Venezuela
Certified English – Spanish Translator, 1990.
University of Oregon, Eugene, Oregon
English as a Second Language
B.A. in Arts: Political Science and International Studies, 1984.
Licenses:
Mortgage Broker ( Expired)
Real Estate (Active)
Notary Signing Agent (Active)
CAM ( Incomplete) Currently applying
Other: Proficient in MS Office, Quickbooks, IT, Calyx and MLXchange
AFFILIATIONS
NAR National Association of Realtors
FAR Florida Association of Realtors
Miami Association of Realtors
NNA National Notary Association
NSA Certified and Backgroung Screened Notary Signing Agent
St Jude Hospital
Lakota Kids
CONTINUING EDUCATION
Chapter 494, after October 2007
E- Notarization
ABC”s of FHA –
Short Sales and Mitigation for Forebearance
Sales Dialogs and Lead Generation
SBA Loan Application Processes
MLXchange Advance
CMA Comparable Manager Appraisal
IMMAP Instant Comparable Calculator
Ethics
PSI
Personal Note:
I strive for excellence in Customer Service, Quality Control and Team Positive Interaction.