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Customer Service Microsoft Office

Location:
United Kingdom
Posted:
October 12, 2016

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PERSONAL INFORMATION

Aleksandar Tonchev

** **** ****, ********, *********, Greater London,

Post Code: TW3 2HL

Phone number: +447818531518

E - mail: acw0pv@r.postjobfree.com

Sex Male Date of birth 19 Jan 87 Nationality Bulgarian

WORK EXPERIENCE

22 Jul 2015 – 07 Sep 2016

06 Jun 2015 - 19 Jul 2015

19 Mar 2015 – 04 Jun 2015

1 Nov 2013–31 Oct 2014

Sales assistant

JD Sports Plc, Hounslow, Greater London,

Customer service, till operations, cashier operations, arrange items, etc.

Business or sector: Retails

Crew member

McDonald's Travellers Friend, 480 Bath Road, Greater London, TW5 9UW

Prepare hamburgers,serving customers,etc.

Business or sector: Restaurants

Porter

M by Montcalm Shoreditch, 151 City Road,London,

EC1V

Making guest request, cleaning, parking guest's cars,etc.

Business or sector: Hotels and Hospitality

Bartender – Waiter

Spa Hotel Katarino, str. Bela Reka, 2760, Bulgaria

Making coffee, tee. Prepare some drinks and cocktails. Serving customers. Cash operations.

Business or sector: Hotels and hospitality

EDUCATION AND TRAINING

15 Sep 2002–20 Jun 2006

Electrical Specialist

Post-secondary education

High school of Transport and Transport Management

Hristo Botev str.,Razlog, Bulgaria BG-2760 Razlog (Bulgaria)

15 Sep 2006–5 Jul 2010

Sociologist – Bachelor Degree

South-West University "Neofit Rilski", str. "Ivan Mihailov" 66, 2700 Blagoevgrad, Bulgaria,

Marketing, SPSS, qualitative and quantitative methods, human resource management, European Economic Integration, Social Psychology, Statistics, processing and analysis of data, etc..

University studies (Bachelor)

1 Oct 2010–30 Nov 2012

Financier – Master Degree

South-West University "Neophyte Rilski" street. "Ivan Mihailov" 66, 2700 Blagoevgrad, Bulgaria,

Public and International Finance, Banking and Budget Accounting, Microeconomics, Macroeconomics, Marketing and Advertising, Marketing Banking, Public Finance, Bank Management and others.

University studies (Master)

PERSONAL SKILLS

Mother tongue(s)

Bulgarian

Other language(s)

UNDERSTANDING

SPEAKING

WRITING

Listening

Reading

Spoken interaction

Spoken production

English

B2

B2

B2

B2

B2

Levels: A1/A2: Basic user - B1/B2: Independent user - C1/C2: Proficient user

Common European Framework of Reference for Languages

Communication skills andcompetences

Communicative and dialogic personality, excellent skills in teamwork, good oratorical skills, theoretical and practical experience.Responsibility, loyalty and honesty. Strong discipline and motivation to work. Privacy and organized.

Computer skills and competences

Internet

Microsoft Office( WORD,EXCEL)

E-MAIL

IE

SPSS

Accounting product "KONTO"

Driving licence

A1, AM, B, B1

Other skills

MS Office, Physical work environment (ergonomics), Internet Explorer, Collective agreements, Opera, External accounting, MS Outlook, Payments, Firefox, Reconciliation (accounting)

Additional information. Training course in English langauge with a certificate issued by the American University in Bulgaria - Center for training in English language (level B1).



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