JOANNE HATTRICH
** ********, ********* ** *****
Cell: 973-***-****
acw0p7@r.postjobfree.com
Professional Summary
Detail oriented and focused professional billing specialist. Successful track record handling complicated
assignments. Highly experienced in reconciling insurance and patient payments and resolving account
disputes. Proficient in a variety of practice management software applications. Dedicated to maintaining
strict patient confidentiality.
Core Qualifications
Multi-specialty billing Knowledge of Medicare, Medicaid and
ICD-10, CPT and HCPCS coding commercial insurance
Medical billing software Microsoft Office
Electronic medical records software Managed care contract knowledge
Experience
Medworks Management, Inc. November 2001 to Current
Medical Billing Specialist/Software Trainer and Support/Office Administrator
Mendham, NJ
All aspects of the medical billing process for multiple specialties.
Revenue cycle management.
Frequent contact with insurance companies and patients.
Advise on appropriate billing practices and procedures.
Receivables and aging projects.
Manage collections on unpaid accounts.
Medical software support.
Practice management consulting.
Train clients on medical billing and electronic medical records software; including Medisoft and
Medisoft Clinical.
Staffing, assignments for Account Managers, workflow, maintenance of performance standards and
employee reviews.
Office administration.
Beech Street/Medichoice January 1997 to January 2001
Customer Service Representative
Randolph, NJ
Utilized medical software and database programs.
Educated providers and members regarding the purpose and function of a Preferred Provider
Organization and assisted in clarifying network issues.
Research and resolution tasks.
Assisted with credentialing and recruiting of new providers.
Education
Berdan Institute
Certificate Medical Assisting
Totowa, NJ
County College of Morris
Associate of Applied Science: Humanities/Social Science
Randolph, NJ
1996
1990