JAMES B.PLUNKETT, MBA

609-***-****

e -mail:acw0oj@r.postjobfree.com

Linked In

https://www.linkedin.com/in/jim-plunkett-m-b-

a-70b05270

EXPERIENCE

Beverage Distribution Center Inc (Pepsi/Canada Dry/Dr Pepper/Snapple

Group) Pennsauken NJ

2016-Present

Accounts Receivable Manager

. Manage a trade receivables portfolio with over 12000 active accounts

. Manage a staff of 7 including one remote staff handling collections,

cash application and credit

. Manage the collection of all parent company marketing receivables

related to ads and in store displays

. Develop and maintain ongoing commercial relations with customer

organizations

. Establish and maintain relationships with company sales force, branch

managers and employees

. Educate operations and sales personnel on credit and collections

process

. Review new customer applications and determine appropriate credit

limits

. Maintain up-to-date credit files and credit limits on all active

accounts

. Develop policies and procedures to govern credit and collections

. Establish policies and practices for credit holds and credit releases

. Provide high level of service to both internal and external customers

. Provide monthly reports of AR portfolio condition

. Manager and oversee credit and collections staff

. Optimize cash flow in a lockbox environment

. Administer accounts receivables tools for customer statement and

invoice delivery

Mistras Group Inc, Princeton Junction, NJ

2006-2015

Director of Corporate Credit Services/Accounts Receivable

. Solely responsible for all issues related to Credit, Collections and

Accounts Receivable for all Mistras companies in the US and Canada

managing AR and credit representing over $750 million in annual revenue

. Provide financial statement analysis and customer risk assessment to

set credit lines within the portfolio

. Negotiate and approve customer settlements

Supervise and mentor personnel (Staff of 7 people including 2 remote

staff) assigned to approve credit, make collection calls and resolve

disputes and reconcile billing. Also manage the cash application

process. Responsible for average monthly AR balance of above $100

million billed by over 60 decentralized billing sites

. Responsible for achievement of operational goals, staffing, training

and development of staff

. Develop and maintain strong relationships with over 60 domestic and

International branch offices

Simon and Schuster Inc, Riverside, N.J.

2003-2006

Credit Manager

. Manage a team of 7 staff responsible for all aspects of collections

and credit risk within a specific account portfolio representing

receivables of over $20 million average monthly balance

. Provide financial statement analysis and customer risk assessment to

set credit lines within the portfolio

. Provide reporting to Senior Management utilizing SAP and other

reporting tools

. Negotiate customer settlements

. Supervise personnel assigned to approve credit, make collection calls

and resolve disputes

. Responsible forachievementofoperationalgoals, staffing, trainingand

developmentofstaff

. Develop and maintain strong relationships with Sales, Marketing and

Divisional Management

Simon and Schuster Inc, Riverside, N.J.

2000-2003

Senior Customer Financial Services Representative

. Reconcile and manage a 53 million dollar major account portfolio.

. Provide cash and deduction forecasting and analyze and resolve

customer deductions

. Achieve all cash and deduction goals.

. Create and analyze reporting as it relates to the portfolio and the

timely reconciliation of accounts

. Provide supervision and training to other Credit Analysts.

ABS Canon, Burlington NJ 1998-2000

Site Manager

. Managed the mail and copy outsourcing at numerous customer sites

Automotive Resources International (ARI),Mount Laurel, NJ

1986-1998

Various roles over 12 years

SELECTED ACHIEVEMENTS in Credit/Collections/Accounts

Receivable

. Decreased company DSO from 72.5 to 61.1 in 18 months

. Dropped over 90 AR balance from 23.5 percent to 6 percent in 18

months.

. Limited write off exposure to one half percent of AR balance

consistently

. Resolved several major customer balance issues with no write off

exposure

. Implemented companywide lockbox services for AR cash receipts

. Worked with IT to implement auto application of lockbox cash receipts

. Developed and implemented companywide credit policy to minimize risk

. Assisted in developing policies and procedures for Sox Compliance for

all areas of the company

. Company liaison with Sox auditors and internal departments

. Managed AR and Credit before and after an IPO with new and existing

procedures to assist in keeping my area within Sox compliance

EDUCATION

M.B.A., Management, Eastern University

Saint Davids, PA

B.A., Communications, Rowan University

Glassboro, NJ

REFERENCES Available upon request

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