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Customer Service Sales

Spring, Texas, 77373, United States
October 12, 2016

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***** ******** **, ***** ******, TX

Phone number: 832-***-****



I am enthusiastic and career driven, who enjoys being part of as well as leading a successful and productive team. Quick to grasp new ideas and concepts to develop innovative and creative solutions. Ability to work well on initiative and can demonstrate the high levels of motivation required to meet the highest deadlines. Even under significant pressure, possesses a strong ability to perform effectively.

Career Experience

03.18.2015 – 09.16.2016

Sales assistant “ PALMMASSAGER EUROPE LTD”, London, United Kingdom

Greeting customers who enter the shop

Be involved in stock control and management

Assisting shoppers to find the goods and products they are looking for

Being responsible for processing cash and card payment

Stocking shelves with merchandise

03/2015 – 07/2013

Customer service representative /sales travel agent “ International Travel Network “ Williamsburg, VA

Collecting and processing payments

Advising clients on travel arrangements, e.g. visas and passports

Sending out tickets to client

Keeping clients up to date with any change

Dealing with complaints or refunds (not one of the perks, but someone's got to do it)

05.20.2010- 02.18.2013

Sales assistant “ PREMIERRE”, Williamsburg, VA

Answering queries from customers

Reporting discrepancies and problems to the supervisor

Giving advice and guidance on product selection to customers

Holding phone consultations with prospective clients to determine whether or not I can assist them with their claim

Following up with clients who have begun the process to ensure that the initial paperwork is returned to the office


Love for the job accompanied by determination, dedication, devotion and discipline

Iron willpower which provides a boon while handling stressful situations during daily transactions

Flexibility in working hours and ability to work efficiently even for long duration

Excellent communication skills which help a great deal while handling daily correspondence

Ability to provide prompt service to the customer with a smiling face

Impressive personality and physical and mental fitness

Education skills

2006-2010 National Diploma in Civil Law, Free International University of the Republic of Moldova

2015 -2016 Business and Management Course BITEC Level III, Ilford College London, United Kingdom

Interests and Hobbies

Currently include Reading, Theatre and Sports

Fluent in 3 languages Russian, Romanian, English

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