Sales Customer Service
Resume:
BARBARA DACEY
Merrimac,
************@***.***
QUALIFICATIONS SUMMARY
Skilled and dedicated professional with more than 20 years' experience coordinating, planning, managing and supporting daily operational functions in a retail environment. Seeking office or administrative position where my vast and exceptional customer service can be used. PROFESSIONAL EXPERIENCES
Mayo Clinic Lab New England – Andover, MA 2014 - 2016 Lab Assistant
• Responsible for specimen verification processing and storage
• Adheres to strict safety requirements for handling of infectious agents
• Accurately read specimen labels to prevent mislabeling
• Problem solve when a discrepancy arises
Sears and Roebuck – Burlington, MA 2013 - 2014
Lands End Sales Leader
• Lands End Sales Leader for the Flag Ship Store of the Lands End Company
• Main focus for this position was the hiring and training of all the department employees which consisted of twenty five associates
• Properly trained all areas of the store to ensure the members were given the utmost positive
• experiences
Sears and Roebuck – Salem, NH 2008 – 2013
Lands End Sales Leader
• Manager of the Lands End department and was responsible for nine employees
• Recruited and hired new associates
• In charge of ongoing training of new product and procedures when they arose in the company
• Ensured associates were aware of daily goals and were informed of metrics per the company standards
• Prepared weekly schedule and controlled payroll within the department
• Delegated daily tasks: replenishment, resetting the fixtures, and ensuring the associates were giving great customer service
Kindred Health Care – Andover, MA 2008
Office Clerk/Data Entry – (3 month temporary assignment)
• Transferred over five thousand resumes for the recruiting team onto the Taleo Recruiting program
• Performed other general office duties as assigned Gordon Florist & Greenhouse – Ipswich, MA 2007 – 2008 Retail Sales Associate and Office Clerk
• Assisted customers with floral design and arrangements
• Processed and entered orders into computer
• Prepared daily deposits and recorded sales activity
• Input customer accounts on computer using Quick Books Moe's Retail Store – Newbury, MA 1997 – 2007
Retail Sales Associate
• Placed orders with vendors on a weekly basis
• Assisted in year end inventory count and processing
• Maintained a professional attitude with a challenging customer clientele Fanny Farmer Candies – Peabody, MA 1987 -1989
Store Manager
• Managed and trained five Sales Associates
• Created and maintained an employee work schedule
• Processed daily deposits, ordering of supplies and reporting accurate sales figures
• Ordered product inventory as needed
Almys Department Store – Billerica, MA
• Supervised thirteen employees
• Maintained employee work schedule
• Delegated work load of floor displays to Sales Associates
• Coordinated hiring potential employees with Store Manager
• Effectively communicated employee issues with other Assistants and Store Manager Community Services
Member of Plum Island Mothers Association for ten years – Elected President for two years Involved in many fund raising events for scholarships for local area high schools
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