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Manager Sales

October 11, 2016

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Personal Details

Surname Mutubuki

Name Faustina Progress

Date of birth 1 April 1986

Sex Female

Place of birth Gweru

Religion Catholic

Marital status Single

Language spoken English, Shona and Ndebele

Hobbies Socialising, playing chess, learning new things

Conduct address No 15 Royal Courts

2and Ave & Jason Moyo St


Contact number 263*********/263*********/263*********

E mail address

Professional qualification

Institution Masvingo Polytechnic (2009-2010)

National Certificate in Tourism and Hospitality Management

Subject Grade

Introduction to Computers D

Foreign Languages (French) P

Nutrition and Hygiene C

Catering Studies Theory P

Catering Studies Practical C

Principles of Accounts C

Front Office Operations C

Introduction to Tourism P

Food and Beverages Services C

Communication C

Housekeeping C

National and Strategic Studies C

Institution BES Collage Bulawayo

Diploma in Travel and Tourism

City and Guilds Level 1 Certificate in International Tourism

Currently Studying with Midlands State University

Diploma in Adult Education

First year: Semester 1

Introduction to Information Technology merit

Communication Skills merit

Introduction to Adult Education Pass

Foundation to Adult Education merit

First year: Semester 2

Information and Communication Technology pass

H.I.V and A.I.D.S Education pass

Research Methods and Statistics pass

Second year: Semester 1

Guidance and Counselling in Adult Education pending

Programme planning implementation and evaluation pending

Introduction to gender studies pending

Second year Semester 2

Training of the Trainer pending

Human Rights pending

Dissertation pending

Computer Literacy



Ms Word

Ms PowerPoint


Internet services

Other courses attended

Customer care

Public Relations

Leadership training with Econet

Academic Qualifications

GCE ‘O’ level

5 Subjects including English Language

Employment Profile

Position Acting Food and Beverage Controller for 6 months while on attachment.

Company Cresta Churchill Hotel Bulawayo

Duties and Responsibility

Preparing and carrying out weekly stock count for public bar and cocktail bar.

Liaising with the head chef the correct portion control in food and preparing the kitchen daily

Calculating GPS for the bar, kitchen and restaurant weekly and monthly.

Stock count for food and beverage department for mid-month and month end.

Balancing food and beverage purchases with the creditor’s clerk at the end of each month.

Provide sales analyses for every item by restaurant on monthly bases.

Controlling the ordering, purchasing and issuing of food and beverages.

Updating pricing of items in bars when necessary.

Ensuring that there is docket control system.

Ensuring that audits are carried out on the point of sale terminals.

Ensure and audit from time to time that official orders have been issued from all goods brought into the hotel.

Ensuring that all beverages required are available.

Was Brand ambassador for ZB Bank July 2016.

Attachment Profile

Cresta Churchill hotel Bulawayo

Attached in the following departments

Food and beverage department

Front office



Sales and Marketing



House keeping

Other qualifications

Worked with children at Bezer Ministries Harare.

Taught children’s church at Celebration church international Bulawayo.

Taught home schooled children in correspondence with the Zimbabwe correspondence school.

Worked at Pulsonic Investment

Position Supervisor (Internal sales representative)

Duties and Responsibility

Point of sale operator.

Customer care handling.

Invoicing and receiving cash.

Preparing daily, weekly and monthly sales report.

Advising customers on new products

Planning sales and marketing meetings with the manager.

Does banking on behalf of the company.

Carrying out administration work as assigned by the manager.

Currently working at Santad guest house (Suburbs Bulawayo) as housekeeper and in the hospitality team

Achievements made so far

Can handle a lot of pressure and work with little or no supervision.

Can comfortably work in a team environment.

Became versatile through dealing with different kinds of customers of different races.

Have improved in public relations such that every customer l come across appreciates.

Career objectives

To be the best in my chosen career.

Career Profile

A highly motivated and result orientated individual who has a sense of team spirit and care for customer’s welfare.

A hard worker who gives whole hearted commitment to given tasks and when confronted with difficult and challenging situations.

A dependable thorough and well organised professional with strong interpersonal and communication skills.


Cresta Lodge Harare Cresta Churchill Hotel Accountant

General Manager Mr M Ncube

Mr Chimumvuri 09 45001

Mr D Muchekwa General Manager Pulsonic Investments

BES Topaz Bulawayo Mr Ronnie Chinaka

073******* 077*******

Mrs Watadza Bezer ministries

Masvingo polytechnic collage Mr Dirk Nell

Applied Arts HOD 129 Harare Drive

P O BOX 800 Northwood


039 266 206/8

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