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Customer Service Sales

Chester Springs, Pennsylvania, 19425, United States
October 11, 2016

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Di vya Kariyil Kuniyil

* **, ********* ******* **, Chester Springs, PA 19425



High School: Govt. Fisheries Technical High School for Girls

(City –Vatakara, State – Kerala, Country – India)

Pre-Degree : University of Calicut

(City –Kozhikode, State – Kerala, Country – India) Degree: Bachelor of Arts (BA) in University of Calicut

(City –Kozhikode, State – Kerala, Country – India) Career Summary:

CTDI West Chester ( Contractor through Adecco - Oct 2015 to Current ) Shipping & Receiving Clerk

R esponsible for shipping & receiving, Inventory update, product testing and scanning Comcast products such as Xfinity touch screen,cable modem and Internet modem. Also to assure the product is passed through Quality Control.

Home Goods

390 West Lincoln Highway, Exton ( 2012 May –December 1st) Merchandising and Customer Assistance

Responsible for assisting in the daily operations of the store. Working in the areas of merchandise presentation, processing, markdowns, customer service. Shelf Arrangements to the seasonal items, make price tag and Shelf maintenance. Make sure everything in proper place and makes good customer service.

D - Online Marketing, (2 007 April - November 2015) Sales Assistant

Assist the Manager and Sales Planner in all aspects of the order process. Responsibilities include; creating and maintaining sales orders. Responsible for order faxing, emailing and all other duties assigned by the management. Resolve problems with billing/invoices, inventory issues. Maintain billing records on each account. Establish strong contracts with vendor and customers. Sears – Exton Square Mall, PA (Oct 2006- Jan 2007) Merchandising and Customer Assistance

Bring stuff out of the storage area and put it in the proper place on the shelf. Shelf maintenance, like making everything straight. Change the prices when things go on/off sale. Build and take down displays. Help the customers find stuff, then pass them off to sales associates.

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