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Customer Service Representative

Las Vegas, Nevada, United States
October 11, 2016

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Kimberly Andrews

**** ******* ***** ***

Las Vegas, NV 89123

Phone: 702-***-****



To expand my work experience and utilize my customer service skills, cashiering and office experience to benefit a company in obtaining their business and service goals. EMPLOYMENT HISTORY:

Stephanos- Henderson, Nevada

Cashier: April 2014- July 2014 and May 2016- September 2016

• Responsible for greeting and serving customers.

• Reconciled daily cash drawer.

• Performed daily cleaning and closing duties.

Everi – Las Vegas, Nevada

Settlement Analyst: November 2015 – April 2016

• Analyzed transaction data from foreign and domestic entities.

• Prepared accounting reports to ensure payment of all incoming and outgoing transactions.

• Reconciled daily check exceptions and financial institution logs. Henderson Harley Davidson- Henderson, Nevada

Sales/ Cashier: May 2014 – November 2015

• Reconciled daily cash drawer and performed merchandise inventory.

• Established, developed and maintained business relationships with new/current customers.

• Generate new business for the organization’s products/services. La Quinta Inn & Suites- Cedar Park, Texas

Front Desk Agent: December 2013- March 2014

• Performed reservations, front desk registration, PBX and guest services.

• Reconciled daily cash drawer.

• Set up daily breakfast service in lobby area.

Gideon Toal Management Services- McCarran International Airport, Las Vegas, Nevada Customer Service Representative: September 2013 - December 2013

• Greeted and assisted international passengers on layovers in the airport lounge.

• Performed bartending, food preparation, serving, and bussing duties.

• Responsible for restocking and cleaning lounge area after hours. Lowe's Home Improvement - Henderson, Nevada

Customer Service/Cashier: December 2012- September 2013

• Responsible for assisting customers with questions, purchases, and returns.

• Reconciled daily cash drawer.

• Performed store maintenance duties.

City of Henderson-Parks and Recreation- Henderson, Nevada Recreation Assistant- January 2010- July 2010

• Assisted in setting up and maintaining recreation facilities for city events and programs.

• Responsible for registering program participants and organizing sports activities

• Enforced rules, regulations and safety in recreation facilities. EDUCATION:

• Basic High School, Henderson, Nevada

• Euphoria Institute of Beauty Arts and Sciences, Henderson, Nevada

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