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Manager IT sales and support

Location:
Harare, Harare Province, Zimbabwe
Posted:
October 11, 2016

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My Curriculum Vitae (CV)

Personal Information

Name (s) :

Prosper

Nicholas J.

Passport Num:

DN 211375

Surname:

Ushe

E-mail address:

acw0e2@r.postjobfree.com

Skype:

Mr-pros

Contact Cell:

+263-**-***-***

+263-**-***-***

Gender:

Male

Postal Address:

43 Pamvura Mews, Bluffhill

Harare, ZIMBABWE.

Nationality:

Zimbabwean

Physical Address:

43 Pamvura Mews, Bluffhill

Harare, ZIMBABWE.

Religious:

Christian

Current Employer:

Self Employed

ID Number:

70-069315 Y 70

Employee Status:

Flexi-time

Martial’s Status:

Married

SECTION 2 – QUALIFICATIONS

ACADEMIC

Master of Business Administration (MBA) – Zimbabwe Open University (ZOU)

Executive Development Program (EDP) – University Of Zimbabwe (UZ)

Cambridge “O” and “A” LEVEL )

PROFESSIONAL

Graduate Diploma in Marketing Management (IMM) – South Africa

VMware VSP 4 Certified

VMware VSP Cloud IaaS 5

EMC – Sales Affiliate 2014

Pastel Partner Intermediate

Diploma in Information Processing – CCOSA COLLEGE (Harare)

Certificate in Computer Programming – ACP United Kingdom

Certificate in PC Servicing and Maintenance – City & Guilds U.K.

Systems Analysis and Logic Design – ICL Zimbabwe

ORACLE 11 Forms and ORACLE RDMS Admin – Alpha Systems Harare

KOFAX CERTIFIED

Experience with the following;

Microsoft Software: Win 2003 Win 2000, XP Prof, Vista Basic, Win 7 Office 2000-10

Linux: Red Hat 6-9.0

Back UP: EMC Backup & Storage Symantec Back Up

SECTION 3 – COMPETENCIES & EMPLOYMENT HISTORY

COMPETENCIES

Performance oriented

I am a results oriented person and I have managed to deliver service to shareholder expectations. My team works with target goals that the company has set at strategic Session. We reward employees based on performance achievements. Iam general management material.

Negotiation skills

Active member of the team that negotiated a deal to purchase new POS equipment for Spar Arundel Village.

Negotiate pricing for new sets of servers, client machine and for day to procurement for all IT & Telecommunication equipment.

Leadership Skills

Managing Client Contractors i.e. Customer Relationship Management

Setting the direction for my team

Project Management Skills

Project Manager for the Sales and Technical team in the Zimbabwe Revenue Authority Fiscalization Project.

Team Member at Axis Solutions VMWARE projects Division

Set-up of Pastel Partner Financial and Inventory System for Melsi Brands

Project Manager for Arundel Spar migration from RETAIL OFFICE POS to SIGMA POS

Migration from COBOL based applications to ORACLE RDBMS application.

Team Member at Old Mutual P/L Systems Development Team.

Financial Skills

Participates In Business Strategic Session

Participate in budgeting session – Reporting and Performance Management

Delivering financials within budget.

Quality Assurance

Giving assurance to the business on data integrity, networks and ethics.

Site Audits and Server Room audits.

Assisting External and internal auditors with reports and system queries.

Assisting staff in identifying training needs.

Very good understanding of business needs and willing to be involved in business planning discussions.

Ability to manage technology impacts

Ensuring the computing environment meets world standards

People and interpersonal skills

Sharing Knowledge with Colleagues and subordinates on resolving problems

Developing my team to a level where they can cover for me and take over (succession planning)

Effectively managing the service level agreements between. SLA’s

Managing cross functional relationships in both ICT and non ICT issues.

Ability to engage the business and look for and recognize potential areas where ICT can assist the in the development of the business

CURRENT EMPLOYMENT DETAILS

Project Management & Implementation Consultant

ABS Zimbabwe (Ad-Hoc Basis)

PREVIOUS EMPLOYMENT DETAILS

JOB 1

HOD RETAIL DIVISION – Axis Solutions – 2010 - 2014

Management & Technical Skills

Develop a business Strategy for the Division

Market & Sell Payment Solutions Hardware and Software

Market EMC & VMWARE server consolidation solutions

Manage a Sales and Technical Team

Manage Fiscalization interface Development and Fiscal device Implementations

Liaisons and assist System Vendors to come up with interface solutions for their clients

Support sales team on proposals and solutions to customers.

Meet customers to understand user requirements and come out with proposals.

Prepare solution proposals.

Assist sales in gathering 3rd party information and liaising with 3rd parties, if required.

Develop existing product lines and research on new innovations for the benefit of Axis Solutions

Manage 3rd parties who are involved in the development of interfaces and patches

Customer presentations and clarifications.

Support sales in tendering and bidding process.

Lead a team of pre-sales specialists and set targets for the team

Liaise with the Fiscal device manufacturer Datecs on any challenges with the devices

Taking responsibility for all applications related issues and resolving within agreed SLA.

Interface with others on systems infrastructure problems, technical, concerns and financial issues.

JOB 2

General Manager – Melsi Milk Brands - (2010 – 2010)

Job Description

Set-up Business Unit from zero base and become the cash cow for Trans Regional Holdings Group. Launch and DISTRIBUTE Melsi Brand, Homesek Brand and Kenilworth products throughout ALL retail outlets in Zimbabwe.

JOB 3

I.T. Operations Manager - SPAR – Arundel Village (2006 – 2010)

Job Description:

Responsible for managing/supporting the UCS Retail Office & SIGMA System for the Store: this involved

(i)Store retail operations i.e. receiving, stock management & pricing

(ii)I.T. strategy formulation

(iii)Managing I.T. staff

(iv)Stock Control & Stock take management

(v)Costing & Pricing

(vi)Shop floor operations

JOB 4

Divisional Manager – I.T. & ADMIN – Bak Storage Pvt Ltd (1995-2006)

JOB 5

Systems Analyst – Old Mutual (1990 – 1995)

SECTION 4 – References

Name

Job Title/Company

Contacts Details

Ms Swati Desai

Managing Director

ABS ZIMBABWE

6 Balmoral Gardens,

FIFE ave/8th Street

Harare

Zimbabwe

Tel: :263-*-***-***

Cell: 273-***-***-***

E-mail: acw0e2@r.postjobfree.com

Gary Griffiths

Managing Director

POSAFRICA/GAAP

7 Fairburn Road.

Mount Pleasant

Harare

Tel: +263-*-***-***

Cell: +263-***-***-***

E-mail: acw0e2@r.postjobfree.com



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