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Manager Customer Service

Location:
Winnipeg, Manitoba, Canada
Posted:
October 11, 2016

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Resume:

RESUME

PERSONAL INFORMATION

Tim Mazur

**** ********** ******

Winnipeg Manitoba

R3G-3G6

204-***-**** (home)

204-***-**** (cell)

Email address: acw0bn@r.postjobfree.com

EDUCATION

Churchill High School

510 Hay St. Winnipeg Mb.

Grade 12

WORK EXPERIENCE

2012 to present

Harvest Bakery& Deli

Route delivery driver

Delivery of bread, buns and other baked goods to various businesses around

the city as well as merchandising at various businesses

June 2004-2015

Letter Carrier (FT)

Canada Post Corp

266 Graham Ave.

-began as a casual in the Collection and Delivery Dept as a letter

carrier/letter carrier assistant until I was awarded the status of part

time postal clerk in the plant sorting mail and parcels according to

destination. As of April 2006 I was promoted to Full Time status which

will leave my options within the company wide open within the

company. I worked on the dock sorting parcels and package according to destination until approx January of 2007. At this point I moved up to the 4th floor, (letter mail), where I sorted both regular and oversized letters both on machines as well as manual sortation according to destination.

In July of 2007, I was offered the position of full time letter carrier, based on my seniority which I was doing until August of 2007 and then based again on my seniority, I was offered the position of mail service courier (M.S.C), delivering and picking up packages and parcels to and from residences as well as businesses throughout the city in a Canada Post step van.

April 2005-

June 2006 Cashier/Server/Sandwich, Sub and Pizza Maker

Robin’s Donuts And Sandwiches

250 York Ave.

-served sold and made coffee, donuts, pizza, as well as pizza, subs and

Sandwiches in a very fast paced coffee and donut shop

-cleaning and maintaining the donut shop as well

- I did this job as a supplement to my income from Canada Post.

- I had to resign from Robin’s because my shifts were altered at Canada

Post and Robin’s could not accommodate my new availability due to

the fact that the long term employees working there had set shifts

May 2000-

June 2004 Company Driver (5 ton)

Dycom Direct Mail

495 Berry St.

-daily runs to downtown post office as well as other runs throughout

the city.

-inside sorting and bagging of mail when slow on the road.

April 1999-

May 2000 Courier/Messenger (van/pick-up truck - 5 ton)

Trucknow

1659 Inkster Blvd.

-delivery and pick up of pallets, boxes and envelopes to and from a

large variety of businesses including Dycom Direct Mail which is how

I was asked to come to work for them.

-occasionally dispatching and running the office for the owner when

he was busy or needed to be out of the office

1995-1999 Customer Service Representative

Canadian Linen Supply

1860 King Edward St.

- delivery and pick up of clean and soiled product

-responsible for St. Boniface, Downtown, and North End regions

-invoicing and collection of C.O.D.'s

-sales of product, additinal services and new accounts

-knowledge of COZY and CALEB software, computer programs for

management of accounts

1994-1995 Server

Schmecker's Restaurant

3106 Portage Ave.

-serving customers

-cash-out

-occasional hosting duties

-light cleaning duties

1988-1994 Area Supervisor

Domo Gasoline Corporation

270 Fort St.

-Supervised 7 Winnipeg Domo Gas Bars

-accounting and cash control

-recruitment and training

-general maintenance

-making schedules

-payroll

-store inspections and manager/employee evaluations

conducting manager and staff meetings as well as training

seminars.

While at Domo I had 4 promotions from gas jockey to assistant

manager to store manager to Assistant Area Supervisor and finally to

Area Supervisor running 7 Domo Gas bars

1987-1988 Valet/Front Desk Clerk

Relax Plaza Hotel

360 Colony St.

-parking guest vehicles and delivering luggage to their rooms

-checking guests in and out of the hotel

-making reservations

-trained as a laundry attendant, housekeeper and a maintenance man

1985-1987 Room Service Personnel

Sheraton Hotel Winnipeg

151 Donald St.

-taking service requests

-preparation of trays

-delivering and pick up of trays to and from guest rooms

-providing guests with other requested services

-light kitchen duties

JOB RELATED EXPERIENCE

Throughout school and concurrent to the above mentioned positions, I have also worked as a server, a security officer, a cashier, a sales clerk, and a pizza deliver driver. In addition, throughout my employment at Domo, I have attended several management courses and seminars, the objective being a successfully run business. These courses, coupled with my commitment to excellence, resulted in the store I ran as a manager prior to my promotion to area supervisor being counted among the best in the city. To this end, I received a promotion to assistant area supervisor. This led to my promotion to area supervisor and being personally commended by the president of the company (Stuart Murray at the time) for my contributions to the company in 1993.

Also I love and have had a number of positions where I have dealt with the public and have a great deal of experience with handling cash.

PERSONAL INTERESTS

I take an active interest in a variety of activities ranging from swimming, camping, roller blading, bowling, watching movies, listening to music, cooking, as well as singing karaoke. I believe that a desire for variety and adventure best describes my attitude toward life and this can and should extend to every aspect of life, including work. A positive attitude opens many doors.

REFERENCES

Jeff Thiessen – owner- Dycom Direct Mail 204-***-****

Jamie Hill – former owner of Trucknow – 227-8727 (999-3559)

John Steeves – existing owner of Trucknow – 222-7874(RUSH)

Jim Ireland - Canadian Linen Supply 204-***-****

Scott Cardno- Domo Gas 204-***-****



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