Damiene DeMarcus Adams
acw07t@r.postjobfree.com
601-***-**** 6104 St. Claire Dr.
Apt 6104
Atlanta, GA 30329
Objective
To obtain a full-time position that I can grow with and grow from to carry out the skills and abilities I have acquired.
Education
Broadcast Journalism Major
English Education Minor
The University of Southern Mississippi
Hattiesburg, Mississippi 39401
Skills/Abilities
Computer Savvy
Microsoft office PowerPoint
Microsoft Spreadsheet WordPerfect
Data Entry Templates
Office Technology
Fax Machine Copiers
Switchboards Electronic Calendars
All other office technology
Professional Development
Teacher/Tutor
Hattiesburg Public School District
August 2003-December 2010
Woodley Elementary School
Hattiesburg, MS 39402
August 2011- April 2012
-Taught 6th grade Language Arts
-Taught 3rd grade Reading and Language Arts to special needs students
-Help motivate students to strengthen their reading and comprehension skills. -Assisted other lead teachers in classroom management and activities.
Fast ForWord Teacher
Hattiesburg Public School District
N.R. Burger Middle School July 2008-July 2009
Hattiesburg, MS 39401
-Taught 7th and 8th grade Fast ForWord
-Found exciting computer based activities to help stimulate students’ minds to be fluent readers, listeners, and comprehension skills
-Worked one on one with students
-Designed Progress Reports
-Chairman of Black History Committee
-Held Parent conferences
Work History
Great Expressions Dental Center
Patient Coordinator
Atlanta, Ga July 2014- October 2015
Supervise front office; ensuring the office was ran smoothly and in a steady pace. Allowing patients to feel their time is valuable while in our offices
Booked appointments for New/Existing Patients
Verify patients insurance and inform them of different financial assistance offered
Attending weekly Front Office Supervisor meetings at assigned locations and being responsible for educating current staff on any changes with company policies and procedures
Handling all patient concerns and matters once escaladed to higher management while being assisted at intake.
Fax and email responses to patients along with other offices
Inform staff of changes to the schedule and cancelations for that day during morning huddle
Computer Generated Solutions (CGS Inc.)
Technical Support Representative for Lenovo and IBM
Atlanta, Ga May 2013- June 2014
Team Lead
Conduct training classes to all New Hires teaching and demonstrating the effectiveness and importance of providing quality support to every client. Dealing with each issue accordingly.
Remote in to customers’ computers to provide services as needed to fix technical hardware issues
Responsible for all Team members’ attendance, demerits, and accomplishments on a daily and weekly basis. Providing coaching sessions and hands on training where it is needed.
Send customer parts to fix hardware issues with computer
Provide customers with extremely good technical support to ensure they will return and purchase more products from our company.
American Eagle Outfitters (Turtle Creek Mall)
Shift Manager/Zone Supervisor
Hattiesburg, MS
July 2012- February 2013
Responsible for preparing and posting weekly work schedule in an organized and timely fashion.-Conductor of Daily Huddles & Shift Meetings.
Keeping an accurate account of Shift Employees who are late, call outs, or no shows and filling positions before shifts begin.
Ensuring each associate is "in the know" to any shift or daily specials. Providing associates with proper motivation, task overviews, and enlightenment before being assigned a zone on the sales floor.
Inspecting each Zone and Sales Floor as a whole to ensure displays are precise and eye catching to the customer’s eye.
Ensuring each customer maximizes their shopping experience while in the store.
Organizations and Affiliations
Men of Excellence- Public Relations Chairperson 2010-2011
-Organization set up to help build a positive male image in society through professional development skills and programs on the campus of Southern Mississippi.
Member of the World Renowned Mississippi Mass Choir
Fast ForWord Certification Grades K-12 under the Scientific Learning Program
Leadership Scholar at the University of Southern Mississippi
References available upon request. Thank you!