MICHELLE LAMADORA AQUINO
Namnama * Diamond Brgy. Quirino Solano, Nueva Vizcaya
Contact number: 093********
Email add: ********.***@*****.***
OBJECTIVE
Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company and acquire a challenging career, utilizing the opportunity to offer proven and developing skills within the company.
Expand leadership responsibilities; improve organizational ability to exceed corporate goals, seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.
WORKING EXPERIENCES
Teller –SNV Resources Development Corp. under Macro Asia Company
June 2015 – March 2016
= Over the counter Teller- provides daily collection and report
= mobile field collection teller- provides daily collection and summary of applications and sales obtained for the day.
Customer Service Representative March 2016 – Present
=Marketing and Sales Experience- Marketing for both commercial and residential establishments. (To obtain large number of new applicants for water connection)
=Acting Customer Service Marketing head and handle marketing staffs.
=Front desk personnel handled new applications for water connections
=Handled complaints and action center. (To ensure that complaints and queries are solve and done)
= customer monitoring (monitored number of new clients) (monitored the number of complaints received in a day, week and month)
= scheduled Job order monitoring for metering (ensure that job order was approved and submitted to the contractor)
=accept in bound calls for complaints and inquiries.
=handled marketing both on residential and commercial establishments.
=advertisement personnel (recording and radio advertisement)
=SNV Representative on assisting political persons and delegates.
=monitored progress of investigation for stolen meter.
Practice Teaching. Bonfal National High School (handled 5 sections a day)
Summer Job “Special Program of Employment for Students(SPES)
Provincial Capitol, Bayombong, Nueva Vizcaya
(Every summer 2008- 2011) 3 consecutive years
Side line work as Service Crew fast food chain (2011-2013)Bayombong Nueva Vizcaya
Ramp modeling 2010-2011
Selling cosmetics product, Rtw, and Accessories both online self employed
Tutoring Cultural Dances (2011-2013)
Radio broadcaster
EDUCATIONAL ATTAINMENT
Tertiary Level: Nueva Vizcaya State University
Bayombong Campus
Course: Bachelor of Secondary Education
Major: Major in English
Date Graduated: 2014- 2015
Secondary Level: Nueva Vizcaya General Comprehensive High School
Bayombong, Nueva Vizcaya
s-y 2008-2011
Primary Level: Bayombong South Elementary School
Highlights for qualification:
Hard working
Passion to work
Approachable communication skills
Fast learner, motivated, open minded, goal oriented
Willingness to work hard to meet the expectations
Demonstrated good leadership
Honesty
Self motivated and desirable work in a team environment.
Ability to work, face and deal with other people in any circumstances.
Capable of working long hours and multi tasking.
SKILLS
Ability to communicate both written and oral.
Customer Service skills oriented
Sales and Marketing Skills
Can speak English and Tagalog fluently and bit of Japanese Language
Computer literate (MS Word, MS Excel, MS PowerPoint, MS Publisher, Movie Maker)
Professional Communication skills
Radio Dj, Dancing, Theater Actress.
Personal Information
Date of Birth August 14, 1993
Place of Birth VRH, Bayombong, Nueva Vizcaya
Age 23
Gender Female
Civil Status Married
Nationality Filipino
Height 5’3
Weight 50 kgs.
EMINAR AND WORKSHPS ATTENDED.
“Seminar-Workshop for the NVSU Pre-service Teachers 2014”
“Developing Quality and Responsive Teachers through collaboration in the Pre-Service Educaton”
(Participant)
November 27-28, 2014 at DFTC, NVSU Bayombong, Nueva Vizcaya
“Seminar- Pre Service Teachers (Pre-Set) Convention 2011
“ Discovering Opportunities from Challenges of Global Standards through Excellence, Collaboration and Commitment” (participant)
December 12-14, 2011 at Dumlao Farmers Training Center, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.
“Seminar- Macro-Skills Training for English Teachers” (participant)
September 19-20, 2012 at NVSU Mini Thearter, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.
December 12-14, 2011 at DFTC, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.
“Seminar- World Philosophy Day” (participant) held on Sacred Heart Center, saint Mary’s university, Bayombong, Nueva Vizcaya.
November 24, 2010
SIGNIFICANT ACCOMPLISHMENTS
“Second Placer, Indigenous Dance” Regional Philippines association of State Universities and Colleges (PASUC).Literary and Cultural competition
November 27- 28, 2012 at Quirino State University, Diffun, Quirino.
“Third Runner-Up PRESET 2011 Search for Mr. and Mis Pre-Set model 2011”
December 12-14, 2011 at DFTC, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya
References:
Mr. Christopher Lano-( 091********) Business Development Associate (Macro Asia Properties)
Mr. Hillario Jun Dawa – (092********)(093********) Senior Inspector SNV Resources Development Corporations.
Ms.EthelCarino – (090********) Senior Admin of SNV Resources Development Corp.
I hereby certify that above information is true and correct to the best of my knowledge and belief.
Respectfully yours,
MICHELLE L. AQUINO