Resume

MICHELLE LAMADORA AQUINO

Namnama * Diamond Brgy. Quirino Solano, Nueva Vizcaya

Contact number: 09352005657

Email add: acw05l@r.postjobfree.com

OBJECTIVE

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company and acquire a challenging career, utilizing the opportunity to offer proven and developing skills within the company.

Expand leadership responsibilities; improve organizational ability to exceed corporate goals, seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

WORKING EXPERIENCES

Teller –SNV Resources Development Corp. under Macro Asia Company

June 2015 – March 2016

= Over the counter Teller- provides daily collection and report

= mobile field collection teller- provides daily collection and summary of applications and sales obtained for the day.

Customer Service Representative March 2016 – Present

=Marketing and Sales Experience- Marketing for both commercial and residential establishments. (To obtain large number of new applicants for water connection)

=Acting Customer Service Marketing head and handle marketing staffs.

=Front desk personnel handled new applications for water connections

=Handled complaints and action center. (To ensure that complaints and queries are solve and done)

= customer monitoring (monitored number of new clients) (monitored the number of complaints received in a day, week and month)

= scheduled Job order monitoring for metering (ensure that job order was approved and submitted to the contractor)

=accept in bound calls for complaints and inquiries.

=handled marketing both on residential and commercial establishments.

=advertisement personnel (recording and radio advertisement)

=SNV Representative on assisting political persons and delegates.

=monitored progress of investigation for stolen meter.

Practice Teaching. Bonfal National High School (handled 5 sections a day)

Summer Job “Special Program of Employment for Students(SPES)

Provincial Capitol, Bayombong, Nueva Vizcaya

(Every summer 2008- 2011) 3 consecutive years

Side line work as Service Crew fast food chain (2011-2013)Bayombong Nueva Vizcaya

Ramp modeling 2010-2011

Selling cosmetics product, Rtw, and Accessories both online self employed

Tutoring Cultural Dances (2011-2013)

Radio broadcaster

EDUCATIONAL ATTAINMENT

Tertiary Level: Nueva Vizcaya State University

Bayombong Campus

Course: Bachelor of Secondary Education

Major: Major in English

Date Graduated: 2014- 2015

Secondary Level: Nueva Vizcaya General Comprehensive High School

Bayombong, Nueva Vizcaya

s-y 2008-2011

Primary Level: Bayombong South Elementary School

Highlights for qualification:

Hard working

Passion to work

Approachable communication skills

Fast learner, motivated, open minded, goal oriented

Willingness to work hard to meet the expectations

Demonstrated good leadership

Honesty

Self motivated and desirable work in a team environment.

Ability to work, face and deal with other people in any circumstances.

Capable of working long hours and multi tasking.

SKILLS

Ability to communicate both written and oral.

Customer Service skills oriented

Sales and Marketing Skills

Can speak English and Tagalog fluently and bit of Japanese Language

Computer literate (MS Word, MS Excel, MS PowerPoint, MS Publisher, Movie Maker)

Professional Communication skills

Radio Dj, Dancing, Theater Actress.

Personal Information

Date of Birth August 14, 1993

Place of Birth VRH, Bayombong, Nueva Vizcaya

Age 23

Gender Female

Civil Status Married

Nationality Filipino

Height 5’3

Weight 50 kgs.

EMINAR AND WORKSHPS ATTENDED.

“Seminar-Workshop for the NVSU Pre-service Teachers 2014”

“Developing Quality and Responsive Teachers through collaboration in the Pre-Service Educaton”

(Participant)

November 27-28, 2014 at DFTC, NVSU Bayombong, Nueva Vizcaya

“Seminar- Pre Service Teachers (Pre-Set) Convention 2011

“ Discovering Opportunities from Challenges of Global Standards through Excellence, Collaboration and Commitment” (participant)

December 12-14, 2011 at Dumlao Farmers Training Center, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.

“Seminar- Macro-Skills Training for English Teachers” (participant)

September 19-20, 2012 at NVSU Mini Thearter, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.

December 12-14, 2011 at DFTC, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya.

“Seminar- World Philosophy Day” (participant) held on Sacred Heart Center, saint Mary’s university, Bayombong, Nueva Vizcaya.

November 24, 2010

SIGNIFICANT ACCOMPLISHMENTS

“Second Placer, Indigenous Dance” Regional Philippines association of State Universities and Colleges (PASUC).Literary and Cultural competition

November 27- 28, 2012 at Quirino State University, Diffun, Quirino.

“Third Runner-Up PRESET 2011 Search for Mr. and Mis Pre-Set model 2011”

December 12-14, 2011 at DFTC, Nueva Vizcaya State University, Bayombong, Nueva Vizcaya

References:

Mr. Christopher Lano-( 09178490625) Business Development Associate (Macro Asia Properties)

Mr. Hillario Jun Dawa – (09253785150)(09354640904) Senior Inspector SNV Resources Development Corporations.

Ms.EthelCarino – (09065202388) Senior Admin of SNV Resources Development Corp.

I hereby certify that above information is true and correct to the best of my knowledge and belief.

Respectfully yours,

MICHELLE L. AQUINO

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