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Customer Service Data Entry

Saratoga County, New York, United States
October 12, 2016

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Janine R. Cafararo

**C Meyer Road North

Halfmoon, NY 12065



January 2002 – present (occasional part-time)

Plaza Meetings

Supervisor: Debbie Radzyminski

*** *******iet-Shaker Road #1637

Latham, NY 12110

Meetings Assistant: Solely responsible for all data entry for all Conference/Meeting registrations. Tasks include data entry, creation of spreadsheets, accepting payments and balancing accounts, answer phones, take on-line and phone-in registrations, set up hotel room blocks, take room reservations and work with hotel staff on-site, set up registration desk on-site and operating/managing registration desk at conferences. Duties also include typing, filing, organizing documents and invoicing and collecting payments from customers. Computer programs: Microsoft Office 2010 including: Microsoft Word, Microsoft Access and Microsoft Excel and some Power Point.

November 2015 – April 2016

East Hudson Oral & Maxillofacial Surgery

Supervisor: Tina Memos

500 Federal Street

Troy, NY 12180

Patient Care Coordinator: Duties include answering high volume of calls, scheduling patient appointments, updating patient medical and personal information, reviewing financials and insurance coverage with patients, billing insurance companies, reviewing email references and reaching out to potential new patients, and basic secretarial functions.

June 2012 – November 2015

State Farm Insurance

Supervisor: Christina Lloyd

100 State Farm Place

Ballston Spa, NY 12020

Auto Claims Adjuster: Duties include answering high volume of calls and providing outstanding customer service to policyholders and claimants. Investigate and process auto insurance claims. Gather pertinent information from claimants and witnesses. Make payments to vendors.

October 2008 – November 2011

International Center for Leadership in Education

Supervisor: Karen Wilkins

1587 Route 146

Rexford, NY 12148

Executive Assistant: Duties include making travel reservations for the CEO and President of the company, maintaining schedules, coordinating meetings and conference calls, track and process travel expenses, invoice and collect payment from clients, answer phones, proofread and prepared presentation materials.

February 2007 – October 2008

NYS Senate

Supervisor: Teresa Snyder

Majority Counsel Program

The State Capitol, Room 335

Albany, NY 12247

Administrative Assistant: Duties include setting up appointments and maintaining schedules, typing, filing, doing legal research for Counsel Members to the Majority Leader and answering constituent calls.


Mechanicville High School

Graduated in June of 1984


Ms. Debbie Radzyminski


Plaza Meetings

3 School Street

Latham, NY 12110


Mrs. Joanne Caro-Quinci

Claims Representative

State Farm Insurance Company

100 State Farm Place

Ballston Spa, NY 12020


Mrs. Tina Dawson

7 Chateau Drive

Clifton Park, NY 12065


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