Customer Service Data Entry
Resume:
Janine R. Cafararo
**C Meyer Road North
Halfmoon, NY 12065
EXPERIENCE
January 2002 – present (occasional part-time)
Plaza Meetings
Supervisor: Debbie Radzyminski
*** *******iet-Shaker Road #1637
Latham, NY 12110
Meetings Assistant: Solely responsible for all data entry for all Conference/Meeting registrations. Tasks include data entry, creation of spreadsheets, accepting payments and balancing accounts, answer phones, take on-line and phone-in registrations, set up hotel room blocks, take room reservations and work with hotel staff on-site, set up registration desk on-site and operating/managing registration desk at conferences. Duties also include typing, filing, organizing documents and invoicing and collecting payments from customers. Computer programs: Microsoft Office 2010 including: Microsoft Word, Microsoft Access and Microsoft Excel and some Power Point.
November 2015 – April 2016
East Hudson Oral & Maxillofacial Surgery
Supervisor: Tina Memos
500 Federal Street
Troy, NY 12180
Patient Care Coordinator: Duties include answering high volume of calls, scheduling patient appointments, updating patient medical and personal information, reviewing financials and insurance coverage with patients, billing insurance companies, reviewing email references and reaching out to potential new patients, and basic secretarial functions.
June 2012 – November 2015
State Farm Insurance
Supervisor: Christina Lloyd
100 State Farm Place
Ballston Spa, NY 12020
Auto Claims Adjuster: Duties include answering high volume of calls and providing outstanding customer service to policyholders and claimants. Investigate and process auto insurance claims. Gather pertinent information from claimants and witnesses. Make payments to vendors.
October 2008 – November 2011
International Center for Leadership in Education
Supervisor: Karen Wilkins
1587 Route 146
Rexford, NY 12148
Executive Assistant: Duties include making travel reservations for the CEO and President of the company, maintaining schedules, coordinating meetings and conference calls, track and process travel expenses, invoice and collect payment from clients, answer phones, proofread and prepared presentation materials.
February 2007 – October 2008
NYS Senate
Supervisor: Teresa Snyder
Majority Counsel Program
The State Capitol, Room 335
Albany, NY 12247
Administrative Assistant: Duties include setting up appointments and maintaining schedules, typing, filing, doing legal research for Counsel Members to the Majority Leader and answering constituent calls.
EDUCATION
Mechanicville High School
Graduated in June of 1984
REFERENCES
Ms. Debbie Radzyminski
Owner
Plaza Meetings
3 School Street
Latham, NY 12110
Mrs. Joanne Caro-Quinci
Claims Representative
State Farm Insurance Company
100 State Farm Place
Ballston Spa, NY 12020
Mrs. Tina Dawson
7 Chateau Drive
Clifton Park, NY 12065
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