Mary Behrens

Sales Associate - MACY'S INC

Wallingford, CT 06492

acw04f@r.postjobfree.com - 203-***-****

WORK EXPERIENCE

Sales Associate

MACY'S INC - Meriden, CT - November 2011 to Present Promoted to Holiday Sales Supervisor the following holiday seasons: 10/12-1/15 Supervising associates for the holiday adhering to store policies and customer satisfaction. Fill in as supervisor on as needed basis after holiday season.

- Opening and closing of registers.

- Greeting customers.

- Sales of Macy's merchandise.

- Meeting projected sales goals.

- Following up on customers' needs.

- Maintain departments fitting rooms and floor area.

- Take customer's account payments, returns crediting their accounts

- Search and send merchandise to customer when merchandise is not available in store.

- Maintaining customer satisfaction.

Avon Representative

Avon Products - December 2006 to February 2011

Sold and maintained inventory of Avon Products.

- Built customer base.

- Received orders and distributed them on a bi-weekly basis.

- Updated customers on new products.

Assistant Office Manager - Part time

Oakdale Self Storage - Wallingford, CT - June 2008 to November 2008 In charge of opening and closing office.

- Greeting potential rental customers.

- Answering phones and informing potential customers of what we have to offer for self-storage units (sizes, prices).

- Give tours of the facility.

- Take payments and deposits and enter them in the system.

- Reconcile all daily transactions.

- Sell packing materials to customers

- Help customers fill out all paperwork including contracts, auto-pay payments. Dispute Resolution Specialist

BETTER BUSINESS BUREAU - Wallingford, CT - May 2004 to March 2007 Main responsibility is processing complaints against member and non-member companies' headquartered in Connecticut using the guidelines of the National Better Business Bureau.

- Process complaints on a daily basis, via Otto Database, email and the internet.

- Review each complaint for validity of complaint and referrals to agencies in the State of Connecticut.

- Contact with consumers and business daily for resolutions.

- Inform consumers and businesses in regards to the mediation process.

- Refer consumers to the BBB arbitration if no resolution between parties when applicable. Community Coordinator

AMERICAN RED CROSS - Wallingford, CT - March 2003 to September 2003 Duties included but were not limited to:

- Servicing the community by referring clients to local shelters and food pantries in the surrounding area along with other services available to them.

- Maintained the Wallingford Food Pantry keeping it stocked and equipped for the clients that came daily.

- Handled the Medical Transportation Program for the elderly and non-seniors who had no transportation to their medical appointments.

- Maintained the fleet of vehicles for the MTP program and scheduled volunteers to drive for AMRC.

- Daily interaction with clients and volunteers of all ages.

- Produced monthly reports of all programs to the Board of Directors. Project Coordinator

NETWORK OF NEW ENGLAND - New Haven, CT - November 1999 to February 2000 Supported the Executive Director and staff on various projects with Kidney Dialysis and Transplant Centers of New England.

- Updated and maintained login sheets for all incoming network survey's

- Compiled and entered data into Excel and Access spreadsheets for future comparisons.

- Created presentations using PowerPoint.

- Coordinated all incoming information regarding surveys for approx. 120 facilities. Administrative Associate

YALE SCHOOL OF MEDICINE - New Haven, CT - February 1995 to April 1998 Supported the Director and 16 Staff members with various administrative responsibilities as listed below.

- Maintained and inputted employee payroll data on payroll system weekly.

- Updated and maintained salary information on Human Resource.

- Maintained employee vacation and attendance records.

- Processed all purchase requisitions and vendor invoices associated with the department.

- Responsible for all budgetary information associated with the department yearly budget.

- Created presentations using PowerPoint and spreadsheets using Microsoft excel.

- Performed all travel arrangements for the department.

- Performed various other administrative duties as needed. Administrative Secretary

DIGITAL EQUIPMENT CORPORATION - Marlboro, MA - June 1983 to April 1993 Effectively organized and scheduled training seminars for the introduction of new products.

- Created presentations using PowerPoint.

- Compiled sales and product literature for each attendee.

- Arranged banquet facilities and luncheons for all new product introductions.

- Managed all expense vouchers, car registration renewals for all Account Executives.

- Arranged all travel arrangements for Account Executives and customers. Westminster, Ma. - Software Distribution Center - Sr. Secretary

- Secretarial support for Operations manager and 35 staff members.

- Printed off work orders and scheduling reports for manufacturing floor.

- Created presentations using PowerPoint and LOTUS 123.

- Maintained all employees attendance records.

EDUCATION

AS

Becker Jr. College - Worcester, MA

1983

Contact this candidate