Jessica Dockendorf
*************@*****.***
Lahaina, HI 96761
Objective
To use my energy, creativity and multi-tasking skills to increase the productivity of a market
leading business.
Work Experience
Fleetwoods, Lahaina, HI July 2012- Present
Lead Bartender
. Implemented the flow and operation of the rooftop bar to efficiency.
. Concoct specialty hand crafted cocktails for guests in a timely manner.
. Assists customers in a fast paced, demanding environment, an average night sell
$2,000 in alcohol while providing drinks to the whole rooftop by servicing the well.
. Keep the bar stocked to maintain appropriate inventory levels crucial for effective
customer service.
. Set up and tear down the bar.
. Prepare garnishes (i.e. lime wedges, wheels, lemons, cucumber slices, mint,
pineapple ect.) and fresh juices for the day and their backups.
Fairmont Kea Lani, Wailea, HI August 2012- March 2013
Pool Server
. Set up restaurant, maintain side work, portion dressings, prepare rollups.
. Provide guests with menus and food and beverages based upon request and needs.
. Be knowledgeable about food and beverage items to increase sales and create guest
satisfaction that will build a relationship to ensures guest return.
Kahului Ale House, Kahului, HI August 2011-March 2012
Lead Bartender
. Work nightclub nights, weekday nights and day shifts. Set up and tear down the
bar, keep inventory stocked, operate the cash register, provide food to clientele,
check ID's, follow LC rules and regulations and prepare end of the day cash drops.
. Conducts point of sales in a fast-paced, stressful environment.
Certifications, and Business Skills
.Level 1 Wine Sommelier Certification . TB Clearance
. Maui Liquor Handlers Card . Proficient in Aloha, Digital Dining, POS, MICROS
Education
West Virginia University Morgantown, WV
Bachelor of Science in Business Administration May 2008
Consortium Institute of Management and Business Analysis (CIMBA)
Study Abroad spring semester 2007 Paderno del Grappa, Italy