ROBIN D. COVEN

**** ***** **** ******

Milwaukee, WI 53215

Telephone: 414-***-****

acw011@r.postjobfree.com

PROFILE: My goal is to work in a legal or people oriented atmosphere. If you are looking for an experienced professional to provide superior service and promote customer satisfaction, you have found her. I suspect you will find very few candidates with a background such as mine and it is one I would like to put to work on your behalf. I am looking for the opportunity to further and broaden my horizon and feel that this would be that great opportunity. My being able to be flexible, patient, able to maintain confidentiality, assertive and thorough, allowed me to diversify my skills.

SKILLS:

Typing 60 wpm

Proficient in performing proofreading for correctness of punctuation, spelling and grammar

Maintain and organize documents on file servers in compliance with document retention

Develop and edit business documents from information provided, or researched

Coordinate various meeting needs

Document preparation management; formats and edits letters, reports and other correspondence from draft stage to completion for processing and retention according to policies and procedures including electronic and paper documents

Familiar with procedures of District Court filing and electronic filing requirements according to Local Rules, Civil and Criminal Court rules and regulations at Federal level

Able to develop relationships with key internal and external client contacts to ensure compliance with office policy and procedure

Technology/Knowledge and Information Management

Work with company’s version of MS Word, Excel, Outlook, WordPerfect, Internet, Fax Machines and scanning programs

Ability to maintain office case tracking system using electronic devices along with maintaining working case files

Working proficiency in use of automated calendar management tools (WORD, WordPerfect, Outlook Express)

Working proficiency of various electronic legal resource

Proficient use of intermediate legal research with minimal guidance

Perform machine transcription of technical and legal document, and forms from written material or electronic device

Construct the variable aspects of recurring legal documents, in conformance with the rules governing their style and format

Proficient use of postal equipment and copiers

EMPLOYMENT HISTORY

Literacy Services September 2014-to present

Receptionist

Yes. I am currently working part-time as a receptionist at Literacy Services. My duties include greet all incoming, provide information and direction and route calls and distribute messages to staff; Schedule appointments for students in the Google calendar and keep up with information in the Outlook staff email and calendar. Maintain respectful confidentiality in surrounding person information. Maintain an organized and efficient operation at front desk and waiting area. Do monthly inventory of office supplies and coffee area items, maintaining and balancing the excel supply order spread sheet. Assist in receiving and balancing student fees. Help staff with projects and administrative tasks when needed.

Hillside Housing Development March 29, 2010 – April 21, 2010

Milwaukee County FoodShare Hot line July 2010 – October 2010

City of Milwaukee Parking Enforcement July 29, 2009 – December 13, 2009

Personnel Specialists, Ltd May 2010 – August 2013

June 2008 to present

As of May 22, 2010, I am assigned to the City of Milwaukee Housing Authority in the Hillside Terrace. I perform the duties of a Clerical Assistant. I am responsible for preparing work orders from the tenants, logging them in Housing Authority database; closing them when work is completed; on occasion Work Orders need to be referred to Plumbers, Electricians or Plumber. Answer phone; filing of lease agreements. All other duties as assigned by Manager.

Office of the United States Attorney January 14, 1991 to October 16, 2006

Milwaukee, WI 53203

Legal Secretary/Legal Assistant

As a Legal Assistant in the Office of the United States Attorney, I provided technical administrative and clerical support. Thoroughly reviewing the need for the preparation of legal documents, such as: summons and complaints, subpoenas, motions, orders, answers, responses. Construct the variable aspects of recurring legal documents, in conformance with the local rules governing their style and format requiring the use of software applications and computer equipment. Compose original letters without supervision, received visitors and telephone calls, kept calendars for attorneys using WP calendar and entering into office case tracking system LIONS. Prepare documents for electronic filing with the court; District Court and Bankruptcy Court and the Eastern District Court of Wisconsin, and other agencies; machine transcription of legal correspondence, including correctness of such aspects as punctuation, spelling and grammar. Perform a large amount of machine transcription to assist in preparing of documentation.

The Adjutant General for Wisconsin January 20, 1985 thru January 11, 1991

Milwaukee, WI 53212-1012

Legal Clerk/Court Reporter

Provide clerical and administrative guidance to legal clerks (responsible for and supervised over 30 people) and other personnel in the preparation of military justice, i.e., Article 15, preparation of charge sheets and all other pertinent documents. Interview clients to determine nature of problem for referral to attorney or other reference point for their particular situation. Prepared records of Article 15 proceedings and supplemental actions. Coordinated the availability of accused and or witnesses for interview actions. Participate in preparation of documentation for Article 32 investigation and court martial case files. Requisitioned official publications, and legal volumes through military and commercial channels. Applied knowledge of provisions and limitations of Freedom of Information Act and Privacy Act. Prepared summarized record of proceedings using DA Form 2571, from machine transcription. Act as liaison between Staff Judge Advocate and Brigade staff. Establish and keep current case files, separate, screen, select, assemble and organize files and records material for distribution or transfer of records. Operate word processing equipment

The Adjutant General for Wisconsin January 20, 1983 to January 11, 1985

Milwaukee, WI 53212-1012

Executive Administrative Assistant

Act as office manager to handle day-to-day operation of the Brigade Headquarters; provide supervision to clerks; act as official mail control officer; responsible for ordering of publications and blank forms; responsible for weekly strength reporting; preparation of various reports, i.e., confidential and for official use only; ordering of office supplies and inventory, maintenance of all office equipment; provide data processing expertise and support; coordination of all correspondence and dictation and machine transcription from Commander and Executive Officer; responsible for travel arrangements and processing for travel receipts; prepare monies and checks for bank deposit; act as liaison between Brigade Commander and Executive Officer; responsible for preparing over 100 Officer Evaluation Reports of the brigade staff. Provide support to seven units and five battalions as required.

EDUCATION: Bachelor of Science Degree in Criminal Justice,

Mount Senario College, May 1992

Paralegal Certificate, American Institute for

Paralegal Science, 1985

MILITARY SERVICE

Active duty in the Wisconsin Army National Guard

January 01, 1985 to April 14, 1989

Member Wisconsin Army National Guard 07/24/83 to 5/1/06

Contact this candidate