Administrative Assistant Human Resource

CAREER OBJECTIVES

To be an executive within an organization where my skills, knowledge, and abilities are utilized in order to achieve and supersede the organization’s goals and my personal objectives.

To effectively achieve this objective, I would like to secure a position in a stable company with an environment that fosters growth and will enable me to make a positive contribution to the successful advancement of the organization’s goals.

PROFILE

An efficient Human Resource professional with over 10years experience in handling employee relations matters, conducting performance evaluations and new hire onboarding, and confidential record keeping.

Highly motivated, dedicated and enthusiastic individual who is driven by my passion to serve people, all of whom I believe should experience a high level of satisfaction with my involvement in any transaction.

Highly confidential

Jovial and courteous

Good interpersonal skills

Very organized and detailed oriented

PROFESSIONAL EXPERIENCE

Bogues Brothers Industries Limited 1997 – Present

Administrative Assistant / Secretary

Provides administrative support to the Managing Director as well as officers in the various departments this includes liaison with senior management (Foreign Nationals) and various business and bank officials to facilitate smooth flow of negotiations

Maintained the general filing system.

Developed policy documents for all departments including the Disciplinary and Grievance Procedures manuals.

Prepares and dispatch correspondences including letters, memoranda, quotations and other documents.

Manages all aspects of switchboard operations.

Assist with monitoring of activities in the Laundromat plants.

Ensures that all vehicle documents are up to date (Fitness, Road License, Insurance and Carrier’s License).

Responsible for ordering supplies and equipment from Overseas Clientele, liaising with Freight Forwarders about goods/merchandise until clearance.

B.L.G. Associates Limited 1996

Receptionist / Secretary (Part time)

Engaged on a part-time basis performing Secretarial and Receptionist duties relating to answering visitors' enquiries, directing visitors to their destinations, sorting and handing out mails, answering and routing incoming calls.

Crosby Clarke & Associates Limited 1993 – 1995

Junior Underwriter / Receptionist

Performed duties primarily relating to the underwriting of insurance for new businesses and the processing of motor vehicle and household claims

Engaged on a part-time basis performing duties relating to answering visitors' enquiries directing visitors to their destinations, sorting and handing out mails, answering and routing incoming calls.

EDUCATION

Mona High School 1989-1991

Secondary School Certificate (SSC) passes in English Literature, English Language, Mathematics, Spanish and Integrated Science

COMPETENCIES/SKILLS

Knowledge of Jamaica Labour Laws

Knowledge of basic financial accounting

Excellent ability to communicate both verbally and orally

Proficient in the use of Microsoft Office Suite, Facebook, Imo, Skype and Twitter

Created job description for line and supervisory staff.

Created and confidentially maintained all employees’ records.

Successfully sourced, interviewed and hired candidates for all levels of staff.

Developed orientation and introductory training programmes for new hires.

Developed and implemented effective customer care training programmes for new and existing employees.

Assisted with the development of Employee Hand Book and Dress Code.

Developed disciplinary and grievance procedure manuals.

Assisted with the development and implementation of general organizational rules and policies for both internal and external stakeholders.

INTERESTS

Reading the Bible and other religious literature

Personal and communal witnessing

Keeping abreast of current (both local / international) business

REFERENCES

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