Manager Case
Resume:
Olympia, WA *****
Home Phone 360-***-****
Cell: 801-***-****
Linda K. Milliman
Summary Currently I have licenses in 3 states being UT, WA. I am in the process of renewing my CA license now which is the original state I was licensed in.
Experience
03/2011 – 05/22/16 Coventry Health Care (Aetna) Tampa, FL
Field Case Manager Workers’ Compensation injuries to Healthy Return to Work. Work directly with the adjusters, employers in coordinating return to work for modified duty & full duty, and multiple specialty lists of physicians as well as CAT cases.
Transferred to a telephonic nurse case manager team member working as a national telephonic nurse, triage CAT cases/CRISIS triage and telephonic CRISIS debriefing, nationally supervisor monthly review reports.
08/2011- Current Sedgwick Seatac, WA
Field Case Manager (for Boeing Account Exclusively)
Management of cases that are workers' compensation injuries to Healthy Return to Work. Working directly with the adjusters, TCMs, employers in coordinating return to work at modified duty & full duty,
Field case management on catastrophe cases that involve multiple body functions or extensive body injuries.
File reviews for the adjusters and defense attorneys.
2007-08/2011 Health Systems International West Des Moines, ID
Senior Medical Case Manager
Management of cases that are workers' compensation injuries to Healthy Return to Work. Working directly with the adjusters, employers in coordinating return to work at modified duty & full duty,
File reviews for the adjusters and defense attorneys.
Field case management on catastrophe cases that involve multiple body functions or extensive body injuries.
Team member in coordinating, participating & conducting debriefings for critical incidents.
2005-2007 Zurich American Insurance Schaumburg, IL
Nurse Case Manager
Management of cases that are workers' compensation injuries to Healthy Return to Work. Work directly with the adjusters, employers in coordinating return to work for modified duty & full duty, and multiple specialty lists of physicians.
2002-2005 Kemper/Broadspire Plantation, FL
Nurse Case Manager
Management of cases that are workers' compensation injuries to Healthy Return to Work. Working directly with the adjusters, employers in coordinating return to work at modified duty & full duty,
File reviews for the adjusters and defense attorneys.
Field case management on catastrophe cases that involve multiple body functions or extensive body injuries.
Team member in coordinating, participating & conducting debriefings for critical incidents.
2000-2001 SCIREX Murray, UT
Clinical Research Coordinator
Patient screening prior to entrance into the research project.
Dosing with research medications.
Lab drawing & EKG's depending on what the drug company required per protocol on that particular study.
Answering phones.
Follow up interviews with patients
1989-1999 & 2001-2002 Jordan Valley Hospital West Jordan, UT
Registered Nurses in ICU, Recovery Room, Emergency Room, & Cardiac Rehabilitation Program Coordinator including patient education
Staff nurse
Utilization review for 3 departments quarterly
Patient education in ICU on illnesses, medication instructions, & family education
Sole nurse who was the coordinator for the cardiac rehabilitation program including patient education classes twice monthly
1987-1989 LDS Hospital Salt Lake City, UT
Registered Nurse in Med-Surg ICU for 1 yr then transferred to the Trauma Emergency Room
Level 3 staff nurse
Supply ordering for the Emergency Room
Charge Nurse
Trauma Nurse
Taught education classes to peers at the staff meeting twice yearly
Education
1999-2000 Kaplan College Boca Raton, FL
Legal Nurse Consultant Paralegal Diploma
Graduated with honors. Invited to be in the Honor Society.
1983-1985 Santa Ana College Santa Ana, CA
Associate Degree of Science in Nursing
Class president of LVN class
Class secretary/treasurer of RN class
Community
1989- President Elect for Emergency Nurses Association of Salt Lake Chapter
1990- President for Emergency Nurses Association of Salt Lake Chapter
Responsible for arranging every other month meetings for the ENA members using guest speakers continuing education.
1996-1999- Licensed Foster Parent
Adopted the sibling group that I had as foster children in 1999.
2003- 2008- Stress Management Critical Incident State Task Team
Volunteer as team member to participate in debriefings primarily for initial responders (IE firemen, police, Emergency Room personal).
2009- Humanitarian Aid Relief Team (HART)
Volunteer as a team member that went to Kakamega, Kenya to work in a hospital recovery room following surgeries for 5 days.
2014- SAFE Place
Volunteer as a response team member to SARP team as an advocate for sexual assault and rape incidents that are taken to a local Emergency Room.
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