TAMMY V. OLIVER

*** ************ *****

Buda, TX 78610

512-***-****

acvzxx@r.postjobfree.com

A highly professional and experienced administrative assistant, who maintains composure at all times, works under minimal supervision, and has the latitude for independent judgment and decision making.

Professional Experience

Texas Water Development Board -- Austin, TX Mar. 23, 1993 – Retired 8-31-15

Administrative Assistant V

Provide highly personal and professional administrative and technical assistance to the Executive Director. Perform a wide range of administrative and support duties of a highly responsible and confidential nature, including the following monthly requirements and responsibilities:

Provide advanced professional administrative support to the Executive management staff.

Direct interactions with Division Director and agency management team members to facilitate Executive Directors communications.

Develop, review, interpret, and communicate administrative policies and procedures.

Research, draft, prepare and review presentations, publications, correspondence, and speeches for management staff.

Coordinate work with members of state leadership, other governmental agencies, private entities, and members of the public.

Advised and provided technical guidance and direction to the Executive Director, management, or other staff on administrative matters and agency activities within the agency.

Assist in budget preparation.

Maintain the Executive Director’s calendar and coordinate appointments, meetings, and conferences.

Compile and reconcile timekeeping, travel, and related administrative records.

Coordinate responses to Open Records Requests, as well as oversee records retention, and management of Executive Administration information.

Perform all duties and responsibilities in a manner that exemplifies the agency’s core values of integrity, responsibility, innovation, fiscal accountability, customer responsiveness, teamwork, and excellence.

Office of the Attorney General –Austin, TX Jul. 18, 1992 – Mar. 15, 1993

Administrative Assistant

Provided direct support to customers, by assembling materials for meetings, maintaining a filing system, and scheduling appointments,.

Acted as liaison with stakeholder groups, and communicated management initiatives, including legal briefs. .

Drafted correspondence on behalf of senior management for distribution to the management team.

Prepared, coordinated, tracked, processed, and distributed incoming/outgoing correspondence/documents.

Served as liaison between management and clients by handling or referring requests and providing information.

Supported management staff by scheduling travel, making arrangements, and preparing travel itineraries. .

Trained office staff on new or existing procedures as requested.

Negotiated payment resolution on billing items as needed.

Planned, prepared, coordinated, or oversaw the preparation of periodic and special reports, manuals, and publications, including the coordination of cross-divisional projects and assignments.

Tammy V. Oliver continued….

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Texas Employment Commission – Harlingen, TX Aug. 17, 1981 – Jul 31, 1991

Clerical Receptionist

Performed a wide range of administrative and support duties of a highly responsible and confidential nature.

Oversaw the review and evaluation of work content for the purpose of developing effective administrative practices and formulating policies which contributed to the improvement of agency public services.

Prepared, handled, and reviewed all materials related to board meetings.

Monitored and processed legislative analysis during Legislative periods.

Communicated developing issues related to operations and support services to the key Management staff.

Coordinated communications and large-scale projects and initiatives.

Managed departmental budget-related activities, reconciling accounts and ensuring budgetary compliance.

Performed accounting functions as a fiscal agent for the agency.

Reviewed requests for travel and entertainment reimbursements for departmental staff insuring adherence to applicable policies.

Assisted the director with general human resource management actions.

Served as a trusted administrative resource for assigned divisions under limited supervision.

Successfully completed multiple assignments using creativity and organizational skills.

Coordinated meetings, presentations, reports, and schedules for assigned personnel.

PSJA Garza Pena Elementary School – San Juan, TX Aug. 4, 1984 – May 31, 1987

Teachers Administrative Assistant

Provided classroom instruction to individual students, and groups of students using such methods as, oral presentation, demonstration, discussion of homework assignments, answering questions, offering laboratory directions, and games. Assisted instructors in planning lessons, preparing learning objectives/goals, designed exams, recommended study materials, and assisted in setting up labs. Participated in the maintenance of discipline; encouraged class participation; consulted with parents, school staff, and other care providers to identify and address social or developmental needs.

School Security Services – Harlingen, TX May 31, 1981 – Aug. 15, 1984

Private Investigator

Conducted supervisory (senior-level) criminal investigations and examinations of students and private company employees for possession and/or sales of narcotics.

Responsible for the development of investigation objectives and plans.

Identified violations of state law, federal law and school or private entity rules and regulations.

Obtained evidence to support these violations, including witness and subject interviews.

Identified the corresponding weapon violations associated with drug violations.

Supervised the work of others.

Worked under limited supervision with considerable latitude for the use of initiative and independent judgment.

Testified before state and federal grand juries, in court settings, and at administrative hearings.

Conducted outreach presentations in the schools, and parent organizations, whose assistance and cooperation could enhance the mission of the company.

Worked in teams made up of various federal and state law enforcement agencies or K9 investigative teams.

Queried, examined and analyzed informant tips to contribute to an efficient, well organized investigation.

Applied interrogative and detective techniques to target necessary resources and obtain information and data from a variety of systems to contribute to investigations.

Collected and analyzed case evidence, including business, financial, banking, and school records.

Documented investigations by preparing detailed criminal investigative reports, opening memos, and closing memos in a professional, correct and timely manner, consistent with company guidelines.

Teacher Administrative Assistant San Juan Alamo High School – Pharr, TX Sep. 15, 1979 – May 30, 1981

Assistant Manager Dillard’s -- McAllen, TX May 1, 1978 – Nov. 20, 1979

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Education

University of Texas Pan American, Edinburg, Texas

Language Skills

English - Excellent ( Read Write Speak )

Spanish - Fair ( Speak )

Professional Accomplishments

Managing workflows

Anticipating upcoming projects and requirements

Planning ahead to meet deadlines

Maintaining strict confidentiality of all sensitive information

Experienced with multi- line phone systems.

Handling heavy office traffic flow, in a fast paced environment.

Contact this candidate