Sonja G. Jackson
*** ***** ****** **********, ** 23323 757-***-**** **************@*****.***
Energetic, Dynamic, and Versatile Business Professional with 3 plus years providing outstanding teaching principles. Dedicated to fostering a student-centered learning environment tailored to mutual respect and collaboration. Committed to helping students identify and cultivate their own passions while becoming successful human resource professionals. Proven experience managing organizational processes; friendly and professional demeanor. Excellent written and oral communication skills. Results-driven. Highly organized and detail-oriented
Areas of Strength
Training & Development
Employment Law
Human Resource Management
Recruitment & Selection
Strategic Staffing
Compensation
Employee Relations
Professional in Human Resource Management (MHRM)
Database & File Manager
EEO Compliance
Active listening skills
Administration and Management skills
Leadership & Organizational Behavior
Expert verbal, written, oral communication skills
Education
Master of Arts, Human Resource Management
Keller Graduate School of Management, Chesapeake, VA -2016
Bachelor of Arts, Psychology
Norfolk State University, Norfolk, VA – 2007
Technical Proficiencies
Tools & Equipment: Facsimile, Copier, Multi-Line Phone, Dashboard, Videoconference cameras
Software: Microsoft Office Suite-Word, Power Point, OneNote, Project, DOMA, Publisher, Access, Excel,
and Blackboard
Key Independent Project Highlights
compensation & Benefits Thesis – Integrated human resource management systems analyses from the cradle to the grave and created a compensation program, benefits, job and evaluation systems, and job market trends along with performance evaluations, descriptions, appraisal, merit pay and compensation pay grades to include in the business plan. Worked with senior management to create HR policies and procedures, recruit employees, develop orientation, and training and incentive programs.
relevant Professional Experience
KELLER GRADUATE SCHOOL OF MANAGEMENT, Chesapeake, VA November 2013 – Present (Graduate Student)
Accomplishments:
Fostered a teamwork environment conductive to positive dialogue across the organization.
Negotiated salaries offer; sign on bonuses.
Initiated worker’s compensation program and compliance.
Reduced benefits costs by 15% annually through recordkeeping.
Established employee manual covering issues including code of conduct, FMLA policy and benefits information.
Implemented formal performance review program.
Office Team, Norfolk, VA (Temp) March 2016 - present
Administrative Specialist
Use computers for various applications, such as database management and word processing
Greet visitors, clients, and staff and provided requested information and assistance
Answer multi-line phone system and give information to callers, take messages, and transfer calls to appropriate individuals
Create, maintain, and enter information into databases
Manage paper and electronic filing systems, record information, update paperwork, and maintain documents
Operate office equipment, such as fax machines and copiers
SONJA’S SCENTSY October 2015-present
Certified Business Consultant
Review and analyze business operations and procedures.
Plan, evaluate and implement business and personal projects.
Monitor and review market trends and changes to determine personal business opportunity and direction.
Provide solutions to exceptional problems arising within organizations.
Communicate with clients and potential clientele to determine the most effective approach to projects and organizational structure.
Work with clients to maximize efficiency and performance.
Promote products and incentives in efforts to boost business revenue.
Identify opportunities to cross service products and increase product penetration.
Accomplishments:
Recruited new consults and increased revenue by 50%.
Promoted from Independent consultant to Certified business consultant
Centura College, VA August 2013 - February 2014
College Facilitator/Advisor
Planned, organized, and facilitated comprehensive lesson plans
Facilitated on-line learning to students.
Provided review in course syllabus and curriculum to students.
Managed and submitted attendance, grades, and all other required reports/documentation
Applied active learning methods and various instructional strategies for learners.
Supported students with learning goals.
Conducted conferences with students for each major paper assignment to address individual goals and progress.
Used online learning management systems to organize content and communicate with students outside of class to encourage clarity and transparency.
Indian River High School, VA June 2007 - January 2011
Manager/Academic Advisor
Conducted assessments as well as behavioral intervention strategies
Provided direct and indirect instructional support to students in a positive environment.
Provided transition training to students and parents prior to graduation.
Maintained confidential records.
Researched and, gathered analyses, and consolidated data for recurring and special reports.
Prepared narratives, charts, graphs, and handouts for briefing and presentations.
Provided academic counseling/coaching as well as developed plans to accomplish such objectives.
Encouraged the personal motivation and work ethic necessary for students to achieve.