Human Resources Manager
Resume:
Robin L. Boles
Damascus, OR *****
********@*****.***
Human Resources Professional with over ten years’ experience, responsible for developing, drafting, and implementing policies, programs and strategies for organizational development, employee relations, recruiting and compensation analysis. I am knowledgeable in all aspects of payroll, employee relations, and employment law.
Accomplishments include the development of a Human Resources Department from inception in a growing organization, establishing partnerships within the community for recruiting and employee development, shifting corporate culture to embrace employees as individuals, and the development and implementation of various training programs. Strengths include strong organizational and problem solving skills useful in streamlining processes to increase efficiencies. Honest, dependable, ethical team player with proven leadership abilities.
Key Accomplishments and Skills
Managerial and Leadership
Strategic partner on leadership team responsible for key business decisions and profitable growth of the organization
Provide sound guidance to managers and supervisors
Lead effective teams
Quickly organize resources and assign tasks to meet goals and deadlines
Skillful management of projects, people, and organizational change
Work effectively with a variety of personalities and diverse cultures
Proficient in budget planning and management
Human Resource Management
Proficient in the development and administration of corporate policies, procedures, training and total rewards programs.
Knowledgeable in interpreting employment law including but not limited to EEOC, ADA, Affirmative Action, HIPAA, ERISA, FMLA, OFLA, Wage and Hour Laws, USERRA, and ACA.
Experienced in developing and implementing fair ethical hiring and employee relations practices
Thorough understanding of employee appraisal and performance management; able to mentor and motivate others to improve skills and promote personal growth
Successful in developing recruitment, retention and motivation programs
Problem solving skills, innovative thinker
Effective consultant to managers and stakeholders
Technical knowledge of software programs
Budget, Benefits, Talent Management, and Compensation analysis
Conflict Resolution and Mediation
Exceptional skills in listening, clarifying issues, and identifying needs
Successfully mediate workplace disputes and interpersonal conflicts
Other Skills and Abilities
Software: Proficient in MS Excel, MS Word, Google docs, MS Access, MS Outlook, and Windows XP – Seven, Microsoft Great Plains Accounting, FRX reporting, AS400, AccPac, Paychex Preview, ADP, various HRIS and other payroll programs, office and accounting related software. Familiar with Microsoft 365.
IT: Experience with Microsoft Small Business Server Management, Barracuda Virus and Spam protection, SQL server management.
Accounting: Experienced in GAAP accounting practices, general ledger management and reconciliation, financial reporting, budget analysis, and preparation of corporate tax returns.
Accomplishments
2010 – 2015 Worked closely with Leadership and Managers to address employee issues and resolve conflict.
2012 – 2015 Designed and implemented several training programs to inform, educate, and support strategies and compliance.
2015 Managed the overhaul of employee handbook, updating policies, including redesign of an outdated document to an interactive searchable digital handbook.
2015 Developed and revised guidelines for policies and procedures to close the gap and mitigate risks associated with driving, travel, campus safety, off campus activities and working with minors.
2014 Revised existing and developed new university policy for compliance and best practice.
2013 Developed various training programs for Red Flags Compliance, Mandatory Reporting, Harassment, Wage & Hour, and Timekeeping to address ongoing issues and mitigate risk to the university. Developed surveys and quizzes for effectiveness.
2014 – Developed incident reporting log to track, evaluate and report trends and effectiveness of training programs.
2012 (on-going) – Develop and coordinate emergency preparedness sessions for Marylhurst community while updating our emergency plan.
2011 - Managed project from design to implementation for the Health and Wellness Center at Marylhurst University. Successfully opened the center in less than a year with limited resources.
2010 – Evaluated reception department, streamlined and automated scheduling for coverage, trimming unnecessary hours, and reduced budget. Resolved behavioral issues and conflict.
2010 – Managed implementation of new server shared by multiple entities.
2008 – 2010 Active member of strategic management team responsible for improving bottom line.
2006 – Developed and implemented various training programs including: Sexual Harassment Prevention, Supervisor Training for Employee Relations, and assisted supervisors in the development of their training programs and SOP manuals.
2004 – Developed Human Resources presence in growing company.
2003 – Automated timekeeping and payroll system for multi-location business in downtown Portland.
Employment History
Human Resources Manager, Marylhurst University, 2010 - 2015
Human Resources Manager, Star Park, LLC, 2003 – 2010
HR Consultant/Accountant/IT, Automated Business Services, 1992 – 2003
HR & Office Manager / Accountant, Troutdale Avionics, 1993 - 1996
Office Manager, Multnomah Heating, Inc, 1987 - 1992
Other
Education
Marylhurst University: MBA (2014)
Marylhurst University: B.S. Business and Leadership (2012)
Certificates: Business Management (2010) and Human Resources Management (2010).
C-CERT: Community Emergency Response Training (2011), and Train the Trainer (2012)
FEMA: Training (various)
Continuous Education Credits for HR, ACA, Safety, and Emergency Response related topics
Professional Affiliations
Society for Human Resource Management (SHRM)
College & University Professional Association for Human Resources (CUPA-HR)
DRU list serve for emergency preparedness
Solutions: Marylhurst Mediation Resources
Oregon Mediation Association
Portland Chapter of Oregon Employer Council (OEC)
Community Service
Host international students for Pacific International Academy (2012 – 2015).
CERT member for Marylhurst University and the city of Happy Valley (2011-present)
Registered Volunteer for Damascus School District
Recruit, manage and participate on company walk team - 2009-10 JDRF Walk
Volunteer for Loaves and Fishes in November 2009 (New Seasons – Happy Valley)
Volunteer to raise funds for MDA executive lock up in July 2008
Served on various committees for Reynolds School District during a ten year period
Served as Treasurer for Troutdale Elementary School PTA
Professional references available upon request
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