Sales Customer Service

Kevin J. McCarthy ** Elizabeth Avenue

Mobile 917-***-**** Stamford, CT 06907

*****@*****.*** Linkedin.com/in/kjmct

Sales & Marketing Executive

Result oriented Sales & Marketing professional with strong business development, problem solving, analytical and organizational skills. Excellent communication and interpersonal competencies, documented record of building new enterprise focused business with Fortune 500 companies. I cultivate long term relationships by providing actionable insight & relevant business solutions coupled with world class customer service, consistently exceeded profitability, productivity and sales objectives set by executive management. Specific areas of expertise include: Vertical Market Revenue Team Leadership Strategic Planning & Reporting Novel Adaptive Thinking Virtual Collaboration SaaS Social Intelligence Big Data Cross Cultural Competencies Transdisciplinarity Computational Thinking Six Sigma Black Belt Experience

Apollo Education Group JERSEY CITY, NJ 2013 – CURRENT

$3.6 Billion Education & Talent Development Corporation Enterprise Sales Workforce Solutions

• Secured net new global alliances though a defined assessment for value delivering high-impact solutions to Fortune 500 customers

• Created & positioned innovative SaaS solutions to support enterprise business goals including Talent Development, Learning Solutions, Workforce Development, Talent Management, Talent Mobility, and Acquisition Strategy

• Fostered new strategic relationships with key actionable stakeholders within targeted accounts, prospects and geographical markets

• Re-engaged lost clients & orphaned relationships within United States

• Designed and implemented targeted recruitment and skill baselines for client based open positions

• Executed net new signed agreements with 5 AEG targeted Fortune 500 Corporations within first year

• Exceeded a full years non-prorated goal expectation, notwithstanding being assigned new portfolio of prospects and clients in late March 2014

• Mentored & developed WFS National Advisors outside of my market, focusing on target assessment, analytics, presentation & timeline management

• Key presenter AEG global sales conference: concentrating on value assessment, sales forecasting & pre call planning to all client facing employees

• 9 peer & management initiated EPIC notifications for workplace excellence within first 2 year of employment

• 2013 Quota Attainment 167%, 2014 Quota Attainment 119%, 2015 Quota Attainment 138% Right Management NEW YORK, NY 2012 - 2013

$15 Billion Talent Management Company

Vice President Business Development

• Accountability for the achievement of sales and business goals within a well-defined list of targeted accounts

• Fostered key relationships with business executives, playing an active and collaborative role in strategically targeting key clients and prospects including significant, global accounts

• Built the brand by identifying and pursuing prospects and generating market awareness of the Right Management brand in their market and region.

• Identification of client business needs and positioning solutions in the context of those business needs.

• Execution of Strategic Territory Sales Plans with the goal of driving sustainable and profitable business growth;

• Ensure the client’s requirements are at the forefront of all sales efforts; gaining an understanding of client needs and aligning Right’s branded, and integrated SaaS technologies to achieve a high level of client adaption and satisfaction.

• Identified internal partners and took action to build formal and informal networks within the organization to enhance the organization as a whole; operating in a fair, honest, respectful and team-focused manner.

• Continuous focus on my business knowledge to effectively present and sell Right’s branded, integrated solutions

• Position Right as the best client solution; using appropriate style and communication skills; minimizing barriers and potential competitor benefits.

• Delivered 123% results for fiscal plan for 2012

Dun & Bradstreet NEW YORK, NY 2008 – 2012

$15 Billion Information Company

Senior National Relationship Manager

• Developed strategic objectives and implemented a process driven strategy for underperforming marketplace comprised of mixed Tier 1 clients & targeted accounts

• Prepared and presented analytically driven presentations focusing on improved operational effectiveness, regulatory control, Sarbanes compliance and cost avoidances’ through effective SaaS data stewardship & practical data management strategies that specifically impact performance metrics critical to client’s functional areas: risk, data integrity & security, finance, marketing, and technology.

• Positioned D&B’s KYC solutions to assist clients with OFAC regulations USA PATRIOT Act expectations and other international regulations to protect themselves from brand and reputation damage and the associated financial loss

• Acquisition of strategically targeted new customer opportunities

• Increased SaaS user base through improved access methods and cross selling opportunities in credit, marketing and purchasing throughout my customers and prospects organizations.

• Effectively utilized cloud based solutions to communicate my activities, revenue projections and weekly pipeline management to sales management & leadership teams.

• Proactive management of customer relationships to remain knowledgeable of customers' industry trends, general economic conditions, financial practices, and adjacent revenue opportunities

• Adherence to fanatical customer commitment

• Quarterbacked client projects through collaborative teaming philosophy ensuring clients expectations are exceeded

• Led NY marketplace with sales quota attainment for 2009 & Associate Promotions

• Delivered 21%, 19% & 14% revenue growth in year over year measurements and led the franchise in sales quota attainment

• 2009 Quota Attainment 130%, 2010 Quota Attainment 148%, 2011 Quota Attainment 137% Communispond Inc., New York, NY 2005-2007

$13 million Executive Training and Consulting Company Vice President

• Set the vision, strategy, and execution of Communispond’s re-launch in New York & Boston marketplace to meet business objectives

• Created and cultivated new market verticals and relationships on a International level

• Improved employee-performance levels and overall organizational effectiveness/efficiency, as well as client satisfaction

• Strengths in systems analysis to meet, measure and improve budget, visibility, and corporate goals

• Hired, trained, and developed Regional Account Managers; noted for training of “fast track team”

• Managed local vendor partnerships and developed strategies for the expansion into potential new technology solutions for clients

• Partnered with marketing to create market specific ad campaigns yielding greater traction

• Liaison between product team, account managers and clients on custom program development Office Depot Inc. (BUSINESS SERVICES DIVISION), NEW YORK, NY 1996-2005

$15 billion Retail & contract stationer

Global-National Account Manager, 2000-2005

• Relationship/ Opportunity development of new business opportunities via RFI & RFP through marketing/implementation of full scope alignment & SaaS solutions to Fortune 150 companies and leading international corporations

• Creation & delivery of value propositions, national programs and strategic plans to client portfolio comprising complex multi-location/global accounts with an annual spend in excess of 5MM each

• Plan strategic sales campaigns, measured by calculated return on investment

• Develop fast track implementation strategies to meet projected saving both direct and indirect

• Conceptualized written response & managed implementation process of complex multiple market national accounts including our most challenging in company history

• Responsible for ongoing quarterly business reviews with strategic client stakeholders to discuss current spending trends, ongoing cost out & vertical revenue opportunities

• Collaborated with ESP providers Oracle, CommerceOne, Arriba, Anesis & Hubspan to customize “electronic content & look” of customer specific sourcing platforms

• Attained average year over year sales growth of 64%, with current revenue goals exceeding $32M annually

• Managed the marketing of a 75m E-commerce driven national supplier program to world renown organization (Nine Industrial operating Co.’s, Twenty-eight child-business Co.’s. and Four Thousand + shipping locations

• Managed interaction across diverse sales support teams (Account Managers, Customer Service, MIS, Supply Chain, A/R, and Distribution) to ensure programs CTQ objectives are consistently measured and exceeded

• Ownership of continuous customer relationships - ensuring long term program success & density revenue opportunities

• Provided single-source solutions involving more than one geographic market and business segment

• Negotiation of contractual agreements and complex pricing matrixes to assure company profitability and customer value

• Presidents Club 2000, 2001, 2002 & 2003

Senior Account Manager, 1998-2000

• Marketed company products, services and value proposition to fortune 200 customers and prospects through in depth territory analysis, concentrating on high return opportunities

• Applied unique combination of product, E-commerce, and industry knowledge to customize programs to exceed customer needs

• Defined and instituted best practices program

• Member DSM council, peer leadership and mentoring program

• Successfully collaborated with Morgan Stanley, Dean Witter and Arriba to enhance program by streamlining offering, E- commerce, cost of sale initiatives and leveraging vendor relations from stand-alone programs to a combine solution

• Leveraged actions to build and maintain new business

• Developed diverse account base comprising the leaders within their industries: ABC/Disney, TIME/Warner, Morgan Stanley Dean Witter, Deloitte, Novartis, DuPont and DMBB/ McManus group

• Personal account base generated 25% of Regional volume

• Senior Account Manager/Business Development Manager of the year 1999

• Presidents Club 1998, 1999

Account Manager, 1995-1998

• Presidents Club 1996, 1997

Education

• University Of Rhode Island- BA Communication

• University of Cincinnati-Six Sigma Black Belt

• Communispond- Socratic Selling Skills

• Communispond- Executive Presentation Skills

• Miller Heiman- LAMP

• Achieve Global- Winning Account Strategies

• Achieve Global- Professional Selling Skills

• Achieve Global- Professional Sales Negotiations

• Achieve Global- Professional Selling Skills (advanced)

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