QA Eng With 7+ yrs Exp

Jyothi Samantapudi

Contact: 310-***-**** Email: *******.***@*****.***

Detail oriented Senior Quality Analyst professional with 7+ years of experience in delivering high quality R&D products with experience working in an agile environment with short release cycles.

SUMMARY:

●Experience working in both fast-paced startups and process oriented big corporate.

●Adept at creating both Manual, Automation test & Quality Assurance programs.

●Extensive experience in developing Test plans, Test cases, Automation test scripts, test procedures using requirements and design documents, Test Approach, Strategy, Scope, Roles and Responsibilities including Integration, System, Regression, Functional, Black box, Security, Usability, Load, Performance and User Acceptance Testing.

●Experience in gathering requirements and acceptance criteria.

●Experience in testing us GUI/Web based applications.

●Experience in both Client (Web, Mobile & Hybrid applications) and server side testing.

●Experience in testing cloud products like Chatter Messenger (UMPS) & Salesforce Core Products, Dimdim Web conferencing Products.

●Experience in writing complete Automation framework in TestNG.

●Good at test automation using Selenium webdriver in Java using Keyword/Datadriven/Hybrid framework.

●Experience working with cross functional & cross Geo teams.

●Experience in interacting with customer in troubleshooting & debugging customer issue.

●Experience in release engineering- production deployments, customer issues analysis and Production Systems monitoring.

●Experience in effort estimation, scope determination and development of test schedule.

●Experience in Security & Performance test at scrum product level.

●Exposure on detecting memory leaks in web apps.

●Working Closely with Development & Production teams in ensuring quality and Usability is high.

●Experience as Scrum Master to facilitate daily scrum meetings, sprint reviews/retrospection and remove impediments.

●Comprehensive knowledge of agile software development framework.

●Possess excellent communication skills along with verbal and written skills.

●Experience with task assignment and monitoring resources and mentoring junior QA Team members.

●Experience in coordinating with teams in an Onsite-Offshore model.

●Good team player, Self-starter and have ability to work independently.

Technical Skills:

Testing Tools

Selenium Web Drivers, Selenium RC, QTP, Sauce Labs

Languages

Java, Sql, Java Script, Html

Web Technologies

HTML, CSS

Test Framework

TestNG, Junit

Bug Tracking Tools

Bugzilla, Jira, Salesforce Internal bug tracking tools

Utility Tools

MS Office Suite, MS Project, Adobe Photoshop

IDE

Eclipse, Visual Studio

EXPERIENCE:

Salesforce.com Jan, 2011- Jan, 2016

Sr. QA Engineer/Sr. UAT Engineer

UMPS (Universal Presence & Messaging Service): Platform that supports real time communication in SFDC. Chatter Messenger, File Sync Client, Chatter Desktop (Chat) products rely on the UMPS platform. Chatter Chat lets you chat instantly and securely with people in Chatter. You don’t have to manually add anyone to a buddy list everyone you follow in Chatter shows up automatically in your chat list.

● Role & Responsibilities

Lead the QE efforts for the product for client (UI) teams.

Involved in requirements gathering meetings and sprint planning meetings.

Created test artefacts-Test plan, QA risk assessments, test cases, requirements traceability, test execution report, environment downtime report, defect metrics, test summary reports.

Generated test plans work instructions and procedures from product requirements and industry standards.

Created/enhanced the Test scripts in Java using Eclipse and IDE as part of Sprint Test automation.

Test execution of user stories within the sprint cycles following Scrum methodology.

Manually executed test cases across supported browsers and mobile devices

Built UI Automation test framework using selenium webdrivers.

Automating the server REST api in Java.

Executed automation scripts (Selenium Webdriver) on different browsers/environments and reported defects/results o team.

Participated in developers code review for better understanding & estimates

Worked with Tech ops on the Deployment scripts (Daily builds and Production releases) to ensure zero downtime during upgrades.

Debugging Cases (Customer Cases/ Server Outages) based on Splunk log analysis and proposing the fixes and adding the appropriate tests.

Worked with security team to fix the security issues.

Built & maintained QE test lab with continues schedule automation test runs.

Supporting the product during splits & migrations. Added configChecker tests to ensure that any issues due to splits/migrations get reported well in advance.

Worked as release manager for UMPS releases.

Worked closely with DevOps in build deployment, Selenium-Jenkins integration issues.

● Environment: Java, Shell Scripting, JavaScript, Selenium Webdriver, TestNG, Jenkins,

Salesforce Desktop: Salesforce Desktop is a free desktop application that lets you collaborate in Chatter without a browser. It allows to post and comment in Chatter, and receive updates about your groups and the people, records, and files you follow. Salesforce Desktop also supports chat, private Chatter messages, and displays Chatter updates and private messages as popup notifications in your Windows taskbar or Mac OS X Dock.

● Role & Responsibilities

Lead the QE efforts for this product.

Coordinated between point product teams, BA and offshore team to gather test data, secure test environments, schedule jobs, schedule test case execution workflow & identifying regression test scenarios for automation.

Handled Complete QE Responsibilities alone for couple of releases cycles.

Documented UAT test plans, Test conditions and test cases.

Built the test framework in Java with help of Selenium atoms to communicate with native apps.

Manually executed test cases across supported OS.

Responsible for review of Automation test scripts using Selenium RC

Built QE test auto-build environment for regular test runs.

Debugging Cases (Customer Cases/ Server Outages) based on Splunk log analysis and proposing the fixes and adding the appropriate tests.

Worked closely with customers in trouble shooting/debugging and collecting feedback in product pilot stage.

Demo completed user stories to the business in sprint review meeting.

● Environment: C++, QT, Java, Shell Scripting, JavaScript, Selenium Atoms, Selenium RC

Salesforce Files: (New Salesforce experience (UI) for desktop and mobile in the Files/Content space.) Salesforce Files works like Collaborating with coworkers by posting files to feeds and directly to records, such as Accounts, Cases, Leads, and more. Sharing files with customers in the secure Salesforce cloud, Syncing files between your local drive and Salesforce and Learning how users work with files by running standard and custom file reports

● Role & Responsibilities

Leading the QE efforts for this product.

Onsite offshore Coordinator, Provide direction, expertise, feedback and coaching to build the capability of Off-shore project team.

Coordinated with Project Managers, UX designers, Developers and QA team for gathering business and test estimates.

Worked Closely with scattered teams including offshore teams

Handling both manual & automation efforts owning completing ownership of end-end testing.

Manually executed test cases across supported browsers and mobile devices.

Performed Mobile app testing- Build verification, usability, Regression testing on android/ios devices.

Writing Xunit (js), Component (js) & Selenium Webdriver (java) tests for the areas we own.

Creating the Splunk Dashboards for error & usage tracking.

Enhanced test scripts for regression testing using Selenium Webdriver.

Security and Performance test for the area we own at scrum level.

Demo completed user stories to the business in sprint review meeting.

● Environment: Java, JavaScript, Html, CSS, Web Services, Linux, Selenium webdriver

Dimdim Free Web Conferencing (Acquired by Salesforce.com) April, 2010 – Jan, 2011

QA Analyst

Dimdim Web Conference: A simple online collaboration and free web conferencing service where users can share desktops, show slides, co-browse a web site, share polls, collaborate, chat, talk and broadcast via webcam and record a meeting session.

● Role & Responsibilities

Handled complete QE responsibilities alone for website & transactions area.

Actively participation in production short releases cycles.

Handling both manual & automation efforts owning completing ownership of test planning, execution & end-end testing.

Built UI Automation test framework using TestNG.

Created and executed test script using Keyword Driven automation framework(Selenium RC)

Built & maintained QE test lab with continues schedule automation runs across supported devices (Selenium Grid).

Worked closely with customers and tech support in trouble shooting/debugging customer cases.

Writing Xunit (js), Component (js) & Webdriver(java) tests for the areas we own.

Security and Performance test for the area we own at scrum level.

Writing Sql queries in SQL developer tool to pull the required data from backed for testing.

Worked with Tech ops on the Deployment scripts (Daily builds and Production releases) to ensure zero downtime during upgrades.

● Environment: Java, JavaScript, Html, CSS, SQL, Jira, Selenium RC, Selenium Grid

Vedanta Resources Pvt Ltd. Feb, 2008 – May, 2009

Instrumentation Engineer

Vedanta Hydro plant: one of the group companies of Vedanta Resources Plc, the only integrated producer of Zinc & Lead in India, has multi-location operations with a turnover of over 7000cr and employing over 6000 employees.

● Role & Responsibilities

Responsible for Preventive & Corrective maintenance

Troubleshooting of PLC based equipment & DCS control logics.

Pneumatic test of Impulse Tubing

Ensured Calibration, material inspection & installation as per hook up drawings

Ensured Pneumatic test of Impulse Tubing

DCS Commissioning

Played a vital role adhering to timelines in completion of Roaster Shutdown jobs which involved various field instruments calibration and some soft logic modification in DCS.

EDUCATION:

Bachelors in Electronics & Communication Engineering.

Diploma in Electronics & Communication Engineering.

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