Customer Service

Location:

Salary:

13.00

Posted:

August 02, 2016

Shameka D. Jones

Tel 919-***-**** ****************@*****.*** mailto:**********@*****.***

Objective: To obtain a position in the health care field using my skills and experience to enhance patient care and to grow professionally

Education

High school diploma, 2010

Certified phlebotomist, 2010

Certified Nurse Assistant, 2012

EKG Course, 2013

Profile

Excellent patient and customer service skills

Excellent communication and leadership skills

Experience

Certified Nurse Assistant, Durham Regional Hospital, November 2012 to present

Take patients’ vital signs and blood sugar levels

Maintain patients’ records by making note of readings such as temperature, blood pressure, and pulse

Provide patient care, including personal and oral hygiene, supplies, water, and assistance in walking and eating

Receive and follow directions from the Registered Nurse

Patient Menu Tech and Relief Supervisor, Durham Regional Hospital, February 2011 to November 2012

Delivered patient trays in a timely manner

Verified that food was at proper temperature and appropriate for the patient’s diet

Identified patients by wristband and name plaque

Made sure that a full staff was present for the shift and in proper uniform

Ensured that staff followed health and hygiene standards

Counted money in registers and safe

Verified that staff had checked off completed duties

Crewmember and manager, McDonald’s, January 2006 – August 2010

Took customer orders and served food in a timely manner

Managed customer relations

Ensured that health and safety regulations were obeyed

Assisted in hiring personnel; motivated, managed and trained employees

References available upon request